We received a public advisory from Globe Telecom earlier today stating that they are experiencing inter-connection problems with Sun Cellular.
Here’s part of the email sent to us today:
“Globe Telecom advises all Globe and TM subscribers that they may encounter some difficulty making and receiving voice calls as well as sending and receiving text messages from subscribers of Sun Cellular. Initial investigation shows a glitch in the interconnection facility of the Cellular Mobile Telephone System (CMTS) of Digitel Mobile Philippines (Sun Cellular). Network engineers from both Globe and Sun are working to restore the Sun-Globe interconnect to its normal level.
As an interim measure, Globe has re-routed voice call traffic with Sun Cellular to an alternate facility to help connect calls to and from Sun Cellular subscribers.
We ask for your patience as we work with Sun Cellular to expedite full service restoration.”
Globe did not mention that the same is happening with Smart, which Sun is now part of, so this might be an issue specific to Digitel.
This should explain the intermittent connections we’ve been getting in the past days leading towards the flooding of most of Metro Manila.
We’ll post an update once we get them.