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Globe Telecom clarifies P2P Issues

I have been getting inquiries from people asking about the peer to peer issues with their Globe DSL. Today, Globe Telecom has issued a formal explanation regarding the issue. See details below:

These are information that are being disseminated to all CSRs to be relayed to customers when they inquire about the alleged bandwidth capping.

What is Peer-to-Peer (P2P)

P2P is a file sharing mechanism that allows files to be swapped directly between users’ computers instead of having the file first stored on a server between them. An example of a P2P application is BitTorrent.

What is our official message to NTC and to subs who have complained?

There was a network activity last Friday, May 15, that affected P2P applications. This is being corrected today and your connection experience will be back to normal by tomorrow.

Is Globe implementing Bandwidth capping?

No, we are not implementing any capping at this time.

Will Globe implement bangdwidth capping in the future?

We will have to review our network set-up and take appropriate action, if we detect abusive usage that degrades the quality of the network and affect other subscribers’ experience.

Why will Globe do this?

This measure will only be taken if there is a clear need to protect all Globe subscribers from a few abusive users.

Note: It is estimated that 60% of the total bandwidth usage in the Philippines are used by P2P networks.

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

50 Responses

  1. Avatar for kaje kaje says:

    have you experienced disappearing connections around 3-4 times a month when you download files using p2p? and Globe says it could be wiring problems? they’re lying. sinasadya nila na wala kayong connection for 3-4 days (waiting time for fixing) days para mabawi nila yong large data na na-download nyo.

  2. Avatar for wang wang says:

    no matter what new technology u introduce still all telco companies can’t offer a true high speed internet connection unless u ought to fix ur connection 3ft underground with the gate way server!and do u think i’ll believe u when u say u dont use bangdwidth capping?!oh come on,,,it’s just so easy to tell lies to the end users ryt?!but for people who know about ur deeds ur dead men!how can u possibly not use bangdwidth capping when the gate way is just giving u for exmple just 10mbps and u hav more than 20 end users in a specific location?!ur making money, more money out of the ignorance of ur end users!

  3. Avatar for paulpoto paulpoto says:

    So, good bye world of warcraft? putang globe refund nyo ako sa Cataclysm ko! paano ako mg,patch ng WoW ko? P2P gamit ng WoW sa patching ang major patches are more than 1gig. mga bobo! mga KAWATAN! bat di nyo upgrade system nyo. if you don’t want abusive users then get a better system that will really give people 1Mbps. or baka nman di nyo talaga kaya mgbigay ng 1Mbps?

  4. Avatar for smart bro agent smart bro agent says:

    this is a fact. para lang malaman nyo(mga taong wala paki sa capping at love na love ang isp sa pinas). if you want to prove this try nyo mg.apply bilang tech supprt agent sa smart. this is not the plug it only but also with people with the motorola antenna. you will know that many areas in luzon are experiencing slow connection. this is because the base station/tower in the area is very congested. like if a tower can support 100 subscribers, smart is accepting 500 subs under that tower. and do you know what they want us agent tell the customers? this “we are currently upgrading our systems….” or “cge po maam we will forward this to our techs in the field” pero walang mangyayari.
    MAN! WHY CAN’T OUR GOVERNMENT DO SOMETHING? THEY LOOK AT THE WELFARE OF THE PEOPLE. NOT THOSE “BUWAYAS”.

  5. Avatar for paulpoto paulpoto says:

    FCK U GLOBE! WHY WONT YOU FUCKN IMPROVE UR FUCKN NETWORK. WTF! OTHER COUNTRIES ARE UPGRADING AND WE ARE DOWNGRADING? FCK U. MGA MAGNANAKAW!

  6. Avatar for Maryanne Maryanne says:

    Globe has charged me P 2,400 plus last month for alleged internet usage on my cellphone, which I did not use. After appealing to them, they waived the charges. This month they charged me again, for this month’s alleged usage, but I still haven’t used the Internet on my cellphone. Now they are insisting that I pay. I can prove that I didn’t use the Internet on my cellphone, but they won’t listen. This is unfair! I’m not the only one who has been having this problem.

    My theory about the disappearing prepaid load: It’s being shaved off my alleged “Internet usage,” and since you’re on prepaid, there’s no bill to check.

  7. Avatar for Leon Leon says:

    i have to agree with james bong but in a different way… diba if you download movies and big files you also use up bandwidth? kasi unlimited time to surf, kahit kailan pwede, pero kahit ilan? network resources are limited… kung yung isp ay dapat tumupad sa promise nila na mabilis ang internet dapat tumupad din tayo sa legal ways of downloading and yung terms and conditions ng isp…

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