A couple of days ago, Globe postpaid and prepaid subscribers have been experiencing problems making calls and sending text messages across the Metro. Globe then issued a statement explaining that the disruption was caused by a connectivity issue within their network systems.
Globe has been trying to restore its services to normal and in recompense, will be offering rebates to affected postpaid and prepaid customers.
Here’s the official statement:
Temporary disruption in South Manila last September 1
Last Saturday, September 1, 2012, we monitored subscribers having difficulty in making and receiving calls while they are in identified areas in Southern Manila, particularly Las Pinas, Paranaque, Muntinlupa, and Taguig. The temporary disruption was caused by a connectivity issue within our network systems.
By Sunday evening, September 2, 2012, we were able to restore call services partially, as certain affected areas have already reported service improvements. We wish to assure our subscribers that Globe is continuously working 24-7 to make sure call services in the remaining affected areas are fully restored as soon as possible.
As of today, this issue has been corrected and services are back to normal.
Globe is prepared to offer rebates to affected postpaid and prepaid customers. We will notify affected customers with details on the customer rebate through SMS.
We deeply apologize to our affected subscribers for the inconvenience. Thank you.
{source}
If you’re one of those affected by the disruption, do drop us a comment on how your rebates are coming.
Note: We remember back in May 9, 2011, Globe also had a network disruption which prompted them to give back rebates to affected customers {see story here}.
Putang ina kasing Tahier yan e!!!Gago ang POWtah!!!!! nangtitira kasi sa pwet ng kapatid e! kaya ayan! POWtang inang tahier yan!!! :D Nyaaaaah!!!!
Wala e.. ganyan na talaga ang Globe, kasi alam nilang malaki na ang kita nila.. Saka di naman ganyan dati ang globe e. User friendly pa dati ang globe at maayos pa ang signal. E ngayon, na malaki na kita nila plus ang matindi pa dito, mas lalong pinapapanget pa nila serbisyo nila. Gaya ng sa akin, kapag tumatawag ako sa girlfriend ko at parents ko, naririnig ko ang boses nila at di naman nila ako naririnig. Hay naku.. kakakinis talaga ang Globe.
nagsend ako ng mms sa gf ko then nareceive nya ung msg. ang malaking problema ay ibang number ang lumitaw sa kanya at ang akala nya ay meron pa akong ibang ginagamit na sim para makapang “chicks”! badtrip talaga globe! and guess what! nakipag break sya saken, dahil imposible nga naman na ibang number ang mag appear sa fone nya, kung tawag sana naranasan na namin na merong sumisingit parang crossline nga.. pero yung MMS, ewan ko ba! ang dami na nga mga ads na pinapadala nila na minsan kahit naka-unsubscribe ka na eh bumabawas pa din tapos meron pa pala mas malala?? GLOBE AYUSIN NYO NAMAN SERVICES NYO! HINDI NAMAN LIBRE ANG PAG GAMIT NAMIN EH, KAHIT PREPAID SUBSCRIBER AKO, MALAKI NAMAN ANG NAGAGASTOS KO SA PAGLOAD KAYA SANA NAMAN AYUSIN NYON YANG GANYAN! PUPUNTA AKO SA GLOBE CENTER NYO AND SANA MAGAWAN NYO NG PARAAN TO! FIRST DAY OF THE WEEK NAKAKA-KULO NA KAYO NG DUGO!
nakakuha ako ng 20 peso load sa globe.
i switched to smart. . and it is worst! pangalawa or pangatlo bago maka send ng message. drop calls kung hindi naman malabo linya paputol putol ang naririnig mo sa phone. . hayz. . back to globe na ko.
Seriously? This has been going on for months!
Problems I regularly experience with Globe:
1. Dropped calls. Hindi pa nag riring, putol na agad. LOL.
2. Delayed messages. Nagkita na kayo ng friends mo, tsaka lang marereceive ang messages.
3. Mobile Internert: 3G/HSPA connection is slow to nonexistent! It’s not mobile at all.
4. Signal issues. Sabi nga sa Twitter, “Tumahol lang yun aso, nawala na signal ng Globe.”
What’s ridiculous is when you’re at Ayala malls messages are delayed. Sometimes, I can’t even send a text message! Take note, Ayala malls at makati pa yan!
If most of my contacts aren’t Globe subscribers, I would’ve switched to Smart in a heartbeat.