For the last couple of weeks, my PLDT DSL connection at home has crawled to a turtle’s pace. I don’t often get this type of problems in the last 4.5 years but this time, it took longer than one would expect.
I know how the infrastructure/network works and I’m usually very patient with these types of issues that’s why it took me several weeks to realize this could be permanent and I’m doomed to settle for dial-up speeds. Just look at my SpeedTest results below:
Anybody else experiencing the same problems lately? At first, I thought it could be several possible reasons:
- Too many people connecting to my open wifi? I’ve always had my WiFi open to neighbors so they can use the net once in a while. I tried securing the network so only one PC has access but the slow connection remains.
- Wiring problems. Sometimes, a faulty wiring or a defective data-voice splitter can cause problems like these but I couldn’t find any.
- I got downgraded, unknowingly. Maybe the people at the NOC downgraded my 2Mbps Plan 1995 to 384Kbps.
- Maybe there’s some problem in my area. I called up customer support and they tell me everything’s okay from their end.
- My node got congested. That’s probable but that usually happens only to cable internet subscribers.
- PLDT is punishing me for not paying on time. Forgot to pay for 2 months and I got a letter from their legal /collection agent proposing that a legal action might help me remember to pay on time. I already paid in advance so that shouldn’t be a problem.
Then, I ran out of excuses for PLDT. So now, after exhaustively taking into consideration numerous factors, I’ve come to a decision to just jump ship and sign up for a new ISP. I guess it’s time for Globe DSL or take that 6Mbps offer from Sky Broadband.
Our broadband connection at the Iloilo capitol has been down since Monday “due to cable issues at PLDT”. I also experienced weaker signal for my WeRoam, making it harder for me to get a connection at home. The wifi signal at home is also weaker, and we experienced connection troubles on the DSL for a few days over the weekend.
it could be an isolated incident… i’ve been on My DSL for at least a year now, and still no bog-downs on my speed. Try to communicate with your provider, maybe something’s wrong with your connection.
PLDT in my area (Marikina/Cainta) doing fine. Getting good speeds for past few weeks (than usual).
I did get slow speeds before. Called in the tech and he “migrated” me from legacy, whatever that means.
doing ok now…so far
Globe’s pretty awesome right now. Several locations have gone down two weeks at a time for upgrades. When they came back up, I’m getting twice the download/upload rate.
It’s a good time to shift.
what does NOC mean?
I think it’s not about the ISP itself. It depends on your area. There are places where PLDT is good, Globe is good and Other ISPs is good. There are also places where they are bad. Check with your neighbors or friends within your area and determine what ISP is giving the best service in your area.
no problem for the last 4.5 yrs? so maybe ur still using legacy, pldt upgraded our network to NGN and changd our tel number and everythng, the result is quite impressive. very stable connection and never had a problem snce then.
and f ur planning to change ISP don’t include globe in ur options, ive tried it and was very unsatisfied, i ended up terminating the contract because they can’t provide me the service i paid for.
call pldt and dont stop complainig, email them etc, ask for your request to be expedited. i wouldnt go with globe, atleast PLDT isnt down for every long if ever, Globe is just down, so if you dont care about having internet all the time, go with Globe.
wow that is slow. for a 2mbps plan? i live in sta rosa laguna and i have a plan 999. but im very much happy with the pldt’s services in our place. i barely have disconnections. the only problem is my upload is slow. anyway here is my speedtest.
http://www.speedtest.net/result/457779791.png
and this is for a plan 999
Hi Abe!
That is sad to hear and quite disturbing as I am already going to jump ship to PLDT myDSL from GlobeDSL. Actually, I am moving out of my current place so it is out of necessity and not by choice.
As for my experience with GlobeDSL, I can say that I am not a happy customer but sadly, they are the only choice I have in our area. For some reason, downtimes have been frequent with them that sometimes last for more than 3 days! Well, recently, this year though, stability has improved compared to previous years.
i’m experiencing significant speed reduction as well for the past week or 2. Sky Broadband just called me yesterday offering their free 15 day 3mbps trial connection. So if their services are at par if not better than what PLDT has to offer I think I’ll be jumping ship as well.
ganun pa rin PLDT ko. mabagal at 384kbps. hehehe.
Abe Globe is OK, and I’m actually a complainer and I’m telling you they respond quickly. It now takes them 3 days when it used to be a 24 hour response but still manageable.
These things though really depend on the area. That’s why I am where I am. I could’ve gotten a bigger place for the rent I’m paying but with the amount of online work I “used” to do, Ortigas Ctr was the best place.
Globe DSL? I dont know but Im subscribed to destiny which used to give me a very consistent line of internet (no request timed outs), but for several weeks now they give us a faulty connection here in our area. and they say it’s because of Globe’s sites (or whatever they call it) which they are currently using to provide service.
but that of SkyDSL’s 6mbps plan is really tempting!
Has your PLDT myDSL slowed to a crawl? hmmmm.. ALWAYS…
What’s the feedback on Sky Broadband?
What the hell’s happenin’ to PLDT?!
yep. mine too. it slowed down as hell. i can’t watch streaming videos without buffering..
I think sometimes these things just happen out of nowhere.
We’ve been MyDestiny subscribers for around 8+ years now and we’ve experienced occasional crawling speeds (Sometimes even slower than dial-up).
But more often than not, the issue tends to resolve itself when we put our thoughts into migrating to another service provider.
MyDestiny is pretty constant at around 1280kbps. Will vary depending on area of course.
Yep…our PLDT myDSL, out of nowhere, suddenly slowed down. I checked out the PLDT thread in PinoyDSL and there’s a thread there discussing this weird occasion. I really think something big went wrong…I’m just not sure what. I used to get 1 mbps now it maxes out at 384 kbps. My plan is the P999 package.
So weird…