For several days now, we’ve been experiencing some erratic and widespread DNS problems with PLDT myDSL. I think Smart 3G/GPRS is also affected with it, although my Smart Bro is working fine.
We’ve also received numerous reports of the same — random sites not showing up or loading. The issue has been reported to PLDT Customer Support and though they’re not confirming the problems, all efforts to correct the problem failed. So, until now, PLDT hasn’t resolve the issue and we get all of the heat from hosting clients.
Anybody else experiencing similar problems with their DSL providers?
3 weeks ago, Globelines in Cavite experienced DNS problems. Lasted about 1 whole day for me.
I thought my router was the problem. Didn’t realize it was a MyDSL problem! I used OpenDNS and this seems to have fixed it. Thanks!
I use the Verisign name servers, and the problems stopped. :)
4.2.2.2
4.2.2.3
Just a follow-up, Taguig is back to normal.
DNS poisoning?
What to the controversial conservasation Between the Client and PLDT DSL customer support ?
http://www.box.net/public/h1pn613jtk
Nope, everything’s peachy with Globelines.
Heard the same complaints from my classmates who’s on PLDT. It’s really driving them insane, it’s the only reason they still couldn’t finish their school projects.
I think it’s about time customers really unite and do something concrete about PLDT’s lousy services.
had the same problems last week although my line seems to be back to normal. have been with pldt for so long i dont even bother to call na.
If it’s really DNS problems, then the earlier post on Fix your ISP DNS Problems should help.
I am using PLDT DSL, but I use OpenDNS for my DNS provider. Not a problem at all….
It’s time to inform the TV media ;) and force PLDT to say something about it.
Dang, I badly need uninterrupted access this Wednesday.
Even Airborne Access is affected. Couldn’t get to my blog when I tried their wifi last Saturday.
Confirmed DNS problem in Malabon. It is really an annoying and “erratic” problem, as there are times that port 80 or 8080 is not working, while other service ports are. Also noticed that when connecting, PLDT assigns the same address for the default gateway and the WAN IP. Problem is not limited to myDSL users, but extends to PLDT Vibe as I imagine them to be using the same backend.
It’s really PLDT’s problem. I bet there’s a communication breakdown and the Customer Support were not informed about it.
I’ll also bet that PLDT’s IT dept still can’t find the root of the problem, especially now that I’ve received reports that it’s happening nationwide for more than a week already.
It’s worst than I first thought.
my daughters use PLDT DSL and have been complaining lately of their connection. They are based in QC and never had connection issues before.
yeah, there are times that we experience fast and non-break-off intermissions as we browse the internet. We have smooth browsing (we just experience disconnection for about 1-10 minutes every now and then) from 10am to 2pm (and sometimes, it extends up to 3:30pm) but after that time, our connection is dead, we only have internet connection for about 10-15 minutes and then it goes dead again for 30-45 minutes or so. This is ALWAYS experienced around 4:30pm until our closing time (7pm).
we experience the same prob as you guys have. it has been going for one week.. and we’ve been calling PLDT’s customer support everyday and everyday we were given instructions on what to do whenever we encounter the problem, it isn’t helping tho :(
they won’t admit it and our network admin’s pissed off because he can’t see what wrong with our connection here unless PLDT admits its their fault.
today,so far.. connection’s good here in ortigas =3
DNS has been erratic with PLDT lately. But I switched to Globelines last week. No problems encountered yet.
Having problems also on my PLDT DSL at home (Sta Mesa) , I couldn’t access a lot of sites. At first I thought it was my router that’s causing the problems but when I switched to another DNS, everything worked.
But here in the office(Makati) everything seems to be fine.
Yeah, same thing has been happening with PLDT in Davao, Abe. But it’s better now.
Yes it is widespread, though they don’t want to admit it. Most of Taguig is down for almost 3 nights already, and PLDT still have no ETA on when the internet will be back up.
Contacts reported that QC and Southern MM are also experiencing disconnections and very slow connections.
Most of Makati PLDT connections are fine however.
I am in an iCafe right now since our office in Taguig don’t have Internet until now.