For several days now, we’ve been experiencing some erratic and widespread DNS problems with PLDT myDSL. I think Smart 3G/GPRS is also affected with it, although my Smart Bro is working fine.
We’ve also received numerous reports of the same — random sites not showing up or loading. The issue has been reported to PLDT Customer Support and though they’re not confirming the problems, all efforts to correct the problem failed. So, until now, PLDT hasn’t resolve the issue and we get all of the heat from hosting clients.
Anybody else experiencing similar problems with their DSL providers?
kami nga 1 week nang walang internet ehh, 1 week na rin ako nag fafollow up sa pldt, wala paring respond,
PLDT really sucks bigtime. I’ve been using their Pro package for 5 years, with no single late payment, and this is how they’d give back.
I lost dsl connectivity for a week, and their CSA are totally useless. It turned out they’re migrating existing users, those using residential PPPoE xDSL to the current Dynamic IP type clusters. But I had to pester the nearest PLDT office to get an explanation not to mention the time lost for work.
And now their DNS are going haywire. And they said it’s supposed to be “much better”. My ass…all they’ve improved is their skills when it comes to nagging you about your bill.
ANG MASASABI KO LANG SA PLDT NA YAN!! PLDT MYSUCKS!!
badtrip tlga ang pldt dsl.. ambilis na sana ng connection kaso bigla na lng nawawala eh. ilang beses na ko tumawag sa knila ok nmn daw kaso hindi sila ang nasa receiving end kya di nila naeexperience ung bigla na lng nawawala ang connection.. do something pldt kundi maraming mawawala na customer sa inyo
im a computer gamer and have been using pldt for 2 years pero ngayun lang naman nag loloko.. im always disconnected every 5mins..siguro ganun talaga pag old customer ka na..pldt ayusin nyo naman..
Tagal nrin kaming gumagamit ng PLDT, i’ts been 6 years. Pero same problem, maraming site hindi maaccess. Madalas youtube at yahoo lng pwede. Tapos babagal nalng kahit ang expected speed dapat eh 1.5mbps nagiging .4 or .3mbps nalng.
Pag nareport ka, paki patay po router, paki check po IP, paki disconnect wire, bla bla bla. Check-Up routine daw. For me seems to be the most stupid routine to do. Sinabi mo na nga na 15minutes ago may net. Hindi nawalang ng ilaw at hindi rin naman pinakialaman ang connection pero bakit need parin na gawing single connection?
At sana wag masyadong mayabang mga Customer service na sabihing wala po samin ang problem, Anak na mga kalbo mga toh, Kaya nga nagrereklamo kami kasi sa connection namin may problema hindi sa connection nyo. Bakit hindi nyo nalng itrace mga sub station nyo? Kasi connected kayo sa kanila pero sila sa amin ang hindi.
Wag nyo naman kaming gawing Bobo. Masmarami pa ngang Subcriber ang masmatatalino sa technical nyo eh. Secret password pero pag nagtype 1 letter per second Cno hindi makakamemorize ng password?
Mga sis at brod. Digitel Business Plan ang kunin nio. May sarili siya’ng static IP, sa inyo lang iun. Di tulad ng dynamic IP, nakiki-share pa kayo sa iba. Try nio. Ako, switch ako sa Digitel kasi ang daming tse-tse buretse ng PLDT tapos ganyan din lang pala ang serbisyo. Pati GlobeLines sa amin dito pangit din ang service nila. OK.
kakainis na pldt =.= lagi na lang disconnect every 5mins. WtF! nakaka-irita na. i play online games and it always happy every now and then. been like this for nearly 2 months ever since i got here at the new place i’m living at. ayusin nyo naman serbisyo nyo. sooner or later konti na customers nyo mga bwisit =.=
_____Hoi!! amp POTA!!! dam!!! ilang bwan na kung gani2 laging “DC” ng “DC” amp! ayusin nio naman!! tawag ako ng tawag sa 171 wala pa rin silang ginagawa grebe lagi nalang gani2 connection ko laging “DC” at na kakaka asar ang maga tech nio pag dadating d2 sa bahay kala nio kung sino grbe mag tanong.. lalagyan moh pa ng virus ung computer ko kung anu anung cnasabe mo wala ka naman magawa sa problema ng dsl ko amp ka gago!!! ausin nio naman sana ung mga tech nio pag aralin nio muna aH! para my alam naman di BOBO grebe almost 2mont na 2 problemang 2 hinde pa din ma aayos grebe!!.. ausin nio naman!!! PLDT!! pano na ung mga gamers di makapag laro sa bwisit niong connection nag babayad kami sa oras tas for what laging
“DC”!!! amp!! ta3 kasi mga tech nio eh!! pag aralin nio ah para my alam naman!!
BOBO kana nga! pati tech mo bobo pa!! amp!! di ko ma imagine pano ka! yumaman BOBO KA KC!! BOBO! PUTNAG INAG DSL YAN !!!
pldt has problems, i also know that, but please be patient and don’t use foul words, if you’re not happy, then switch your ISP, dont judge people saying things like “bobo” and words like “putang ina” it’s just sad that there are filipinos who has a garbage personality like yours..
..dito sa san pedro, three days nang sablay ang connection. Apply nga kami ng mataas na plan to get better connection, but still sablay talaga..i think our government must react on this..wala tayong proteksyong mga consumers.Panay lang ang singil ng mga ito pero yung services sablay..
pldt dc hay kakasawa na ! hope naman maayos na to ,!
eh isa lang masasabi ko, para lang silang linta, sip ng sip pero halos walang na gegain nabenefits ang consumer, samen halos araw2 laging nag rereset ang pldt modem nila, dns issue at ip issue, taena kaka burat!
hi, im just wondering if any of you are experiencing router problems. me and my neighbor share a net using linksys, but then 1 week ago, we cant connect using wifi. without the router, the net is fine. so we bought a new one, thinking it was the router that has problems, it was working okay for 2 days then this morning we cant connect to the internet. pldt blocking routers?
Hay naku… Sana wag akong magkaproblema if may phoneline na ako.. Im curently using their default internet.. 384 kbps as promised… 269 lang ang na re recieve ko… at least free ung 269 kbps…
it’s so inconvenient! our internet here in sta. mesa is down for almost a week, what’s going on with them?!, can’t they fix this? we’re having problem with some of our clients, i’ve read some of their comments, all of them are negative. this is quit a shame for pldt…
Its been more than 1 month already and PLDT still hasnt fixed its connection, im wondering, is there a law or any legalities that can help us with this matter, i mean we are paying good money for the service that we are not getting, its like outright stealing
after bagyong ondoy, my SMARTBRO died. bakit ganun? and the worse thing is.. nagpunta na ko sa smart station nila, even called for almost 2 weeks straight, kunyari me pupunta dito at gagawin ung antenna, only to find out na wala na naman syang matinong connection. Then, pag nagcomplain uli ako sasabihin na naman nila ung default answer nila na “please wait for 24-48 hours to check ur network connection and we will give feedback on ur number”
PAULIT ULIT !! nakaka-asar na e. Dito lang ba sa pilipinas pangit ang net? bat naman sa mga kakilala ko na taga Korea, and even Singapore?
nakakapanghinayang kc na almost 3 years na akong SMARTBRO tapos e papatanggal ko lang dahil sa uber-poor service nila.
and yes i agree to sir allan’s comment na
“we are paying good money for the service that we are not getting, its like outright stealing”
please do something about this.
i thought ako lang may problem regarding with my PLDT dsl connection un pala ang dami din.
for almost 2 months wala akong ma receive na matinong service galing sa kanila everytime na tatawag ako sa customer service nila they kept saying the same thing over and over again may pumupuntang mga technician to our house to fix kung ano mang problem pero after 24 hours bumabalik sa dati ung connection mawawala. Kaya napipilitan ako to go to an internet cafe nearby to do my school works it frustrates the sh*t out of me everytime na makikipag siksikan pa ako sa internet cafe kasi sobrang bagal ng PLDT mydsl sa house harap harapang pag nanakaw ang ginagawa sa mga customer nila they should do something to improve their services.
yah the pldt seems to have caused a lot of problems on us ive been having same problem for 2 weeks now..i underwent speed test and the result is 0.04 mbs…this is not what we are paying for…nasasayang pera natin..
tae talaga yang mga pldt na yan!! 3 month na qng hindi makagamit ng maayos sa internet palgeng DC kung makaconnect man wala din hindi rin makaconnect sa internet tpos disconnect agad paulit ulit lintik na yan!! srap mg net eh!! sayang ung bnabayad q eh!! pati ung Hotline nila kala mo crang plaka sa paulit ulit lang din ung cnasavi nila!! pati ung technician hindi rin alam gagawin sa connection q eh!! lintik na buhay yan oh oh!! “@$&#*&^” wala na clang paki alam sau oras na nkabitan kna ng internet !!! mas msaya pa kung sa compshop nlng mag net mas mabilis pa!!!cla pa my ganang magalit kpag ka ngcomplaint ka sa kanila !! aba galing ha!!! kakapal ng mukha!! ma i blog nga yan!!! pra wala ng mag apply sa knila para malaman nila ung pagkakamali nila!!
tae talaga yang mga pldt na yan!! 3 month na qng hindi makagamit ng maayos sa internet palgeng DC kung makaconnect man wala din hindi rin makaconnect sa internet tpos disconnect agad paulit ulit lintik na yan!! srap mg net eh!! sayang ung bnabayad q eh!! pati ung Hotline nila kala mo crang plaka sa paulit ulit lang din ung cnasavi nila!! pati ung technician hindi rin alam gagawin sa connection q eh!! lintik na buhay yan oh oh!! “@$&#*&^” wala na clang paki alam sau oras na nkabitan kna ng internet !!! mas msaya pa kung sa compshop nlng mag net mas mabilis pa!!!cla pa my ganang magalit kpag ka ngcomplaint ka sa kanila !! aba galing ha!!! kakapal ng mukha!! ma i blog nga yan!!! pra wala ng mag apply sa knila para malaman nila ung pagkakamali nila!! ………
tae talaga yang mga pldt na yan!! 3 month na qng hindi makagamit ng maayos sa internet palgeng DC kung makaconnect man wala din hindi rin makaconnect sa internet tpos disconnect agad paulit ulit lintik na yan!! srap mg net eh!! sayang ung bnabayad q eh!! pati ung Hotline nila kala mo crang plaka sa paulit ulit lang din ung cnasavi nila!! pati ung technician hindi rin alam gagawin sa connection q eh!! lintik na buhay yan oh oh!! “@$&#*&^” wala na clang paki alam sau oras na nkabitan kna ng internet !!! mas msaya pa kung sa compshop nlng mag net mas mabilis pa!!!cla pa my ganang magalit kpag ka ngcomplaint ka sa kanila !! aba galing ha!!! kakapal ng mukha!! ma i blog nga yan!!! pra wala ng mag apply sa knila para malaman nila ung pagkakamali nila!! .
Well? It’s been almost a year mula nung una akong magpost dto. pero walang nabago, still worst service from PLDT.
I don’t know if the tech support here in zambales is insulting my intellect or maybe he is just plain stupid. He told me PLDt business plan 1.5mbps ever since we subscribe 4 or 5 years ago is really having only 700kbps now.
PLDT print ADS few months ago said “PLDT is now upgrading our service to boost your surfing speed!”
Well? i’m a bit stun here. from 1.5mbps to 700kbps is what they called speed boosting? What the heck? should i thank you PLDT or shall i curse you for upgrading? i knew that not all PLDT staff is that stupid so please come and explain it will yah? Better if the administrative people out there will be the one to explain it to me please. here’s my email: igorotjr@yahoo.com
wala nang magagawa sa PLDT, puro tyo reklamo wala sila gngwa. Lipat nlng ng BayanTel masmaayos pa, baka atakihin pa ksyo sa puso sa sobrang galit. isipin nyo nlng, mmatay rin my ari ng pldt.