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May 28, 2006

PLDT rebrands Residential DSL Packages

Along with the upgrades that I just discovered, PLDT also rebranded their residential broadband packages:


So, they did deliver on the promise they made earlier this year, though it took them 4 months to do so.

The new packages are as follows:

PLDT myDSL Xperience : 384 Kbps at Php 999/month

PLDT myDSL Xcite : 768 Kbps at Php 1,995/month

PLDT myDSL Xcel : 2 Mbps at Php 3,000/month

PLDT myDSL F2H : 5 Mbps at Php 5,000/month

The PLDT myDSL F2H may soon be available in areas of Ayala Alabang, Forbes Park, Essensa and Dasmarinas Village due to some fiber optic cables already in place.

This could be the start of a more affordable high-speed broadband in the Philippines (across all ISPs).

47 Responses to “PLDT rebrands Residential DSL Packages”

  1. bazph says:

    you can also use

    im a bayandsl subscriber. so far im still contented w/ their service. =)

  2. george enigma says:

    anak ng puta !!! parehong pareho tayo ng nai-experience
    sa PLDT I only feel worse, kasi tong mga talentadong
    tech support ng pldt inuuto pa ako pag nagpapaliwanag sila, hindi na Management and sinisisi ko dito o PLDT man
    kasi all they need is my dues every month, pero tong mga anak ng putang technical nila di ko alm kung alam nila trabaho nila o pinababayaan lang, pare-pareho tayong may trabahong inaalagaan pag sira trabaho gutom mga
    dependents mo, wala ba kayong pinapakain mga putang ina nyo dyan sa pldt tech support!!! hwuhhh! baka manigas ako sa kapestehan sa inyo tang ina nyo
    hum hah hum hah hum hah… mala darth vader na breath na to

  3. ayla amelia says:

    I must have been too patient. I have experienced intermittent connection with PLDT MyDsl since January 30 of this year. So, it’s been 4 months of kiss and make up with my PLDT subscription.

    I am on their lowest plan, paying P1,800+ with the phone line. I can’t count the number of times I have reported this incident with their ever-inefficient customer service and tech support, ’til now, its perennially intermittent.

    It’s likewise true that they don’t keep records of the date/time of your call. The *uc*ing CS will even ask you when you reported the incident! Que horror!!! You’ll just be reminded of how stupid on your part of not jotting down the date and time of your conplaint.

    One more hoolabaloo is their claim that somebody already went to the house to check on it but apparently, no one answered the door so they just returned back to the office. Whutt da???

    Also, one claim is that when they called up the house asking for the dsl connection if its already running smoothly, somebody in the name of (*****) who’s apparently referring to my mother/subscriber, already confirmed its successful repair. How could
    that be?? She’s out of town!!! ITS A F*CKI*G JOKE!!!

    This is the kind of PLDT service would-be subscribers will most probably experience.

    I already signed up for the bayantel dsl. Im just thrilled to have a better service and a money-back guarantee to top that. My sister said that the CS of bayantel even takes time to call you to follow up on its after-service repair.

    Hope my switch to another provider will be for the better. So far, i’ve been reading good reviews for bayantel, hope they’ll continue to live up with it.

  4. wes says:

    I am wondering why the price of dsl in our country so expensive, other countries like singapore giving a free connection.
    in fact you can subscribe for wireless conn at 1mbps for the price of $G of 25.00(Php 750.00.

  5. DrexlerJohn says:

    I’am very unhappy and became indignant with the service of PLDT DSL specially their so called “Costumer Support” or “Technical Support system”.. Its like a nightmare sitting in front of your damn PC for 1 hour or worse just to get the so called “internet connection”…This damn piece of sonna fucking shit is not the first time. Knock-off the worries and transfer to other good service provider.

  6. mace says:

    I am using smartbro for almost 4months now. and the first few two months is really very well.Yet, when June 16 comes with a very bad storm my connection to be limited and most of the time no connection. Everyday, since June 20, 2008 I always call the customer service and mail my problems but until now I wasn’t able to get the results Ive been waiting. And I am really so damm fuck up! wHAT KIND OF SERVICES IS THIS???

    And to be honest I only try this kind of Brand of connection since my friends used it but all of us I also encourage to change to other network for better connection.

  7. jumel says:

    im residing at caloocan city
    gusto ko sana yung bayan dsl since marami na nga yung may gusto sa pldt dsl (sarcastic, hehehe)
    kaso, hindi yata sakop ng area namin yung services ng bayan dsl

    ano pa bang ibang high speed (kung meron man) internet services ang pwede?

    thanks in advance! :)

  8. catcher says:

    I am using my experience (P999)and I’m so goddam fed up with the slow connection. Ganun ba talaga ang plan na yun, it will take us almost an hour just to watch a 10-minute video from youtube? No exaggeration po, almost an hour sya, usually iniiwan ko na muna pc ko para lang makapagdl. Update lang ng anti-virus 25 mins na.

    We have a laptop and 2 pcs, all of them have good RAM kaya di pd na pc ang problem. We don’t use the connection simultaneously, isa-isa lang sa bagal nga kaseh.
    Kakainis! Have any of you guys experienced the same?

  9. Lui says:

    I’m looking for an internet provider, and I’m thingking of PLDT dsl bundle P999, but with what I’ve read I’m thingking now if is it worth to have that service? Pls advice.

  10. Whaaat??? says:

    PLDT user ako and e2 yung summary ko
    (based on my neighbors statements)


    Bayantel = Slow??? (not sure, based on some comments,but definitely better than crappy service!!)

    Globe = Ok lang daw but mabagal daw.

    Smart = Fast, PERO pag may problem, malala.

    TOP 2:

    LUI mag Bayantel or Smart BRO ka nalang they’re better

    Hindi ka pa lugi!

  11. miguel_sanmiguel says:

    Kung meron lang paligsahan sa bagal ng action ng customer service o kaya concern mo panalo na dyan ang PLDT.

    Sa ngayong tinututukan ko ang request for upgrade ng subscription ko sa PLDT DSL, 9 days na wala pa rin nangyayari, ang sabi kasi sa amin sa business center dito sa may Las Pinas 2 days lang daw ok na ang request kasi simple upgrade lang naman.

    16 times na ang follow up ko sa 171, two times a day na rin ang follow up ko sa PLDT business center personaly , ang palaging sinasabi on process pero ok na maghintay na lang daw, di raw sila pwedeng magcomit kung kailan basta wait at pakiramdaman kung bumilis .

    Next week three times a day na rin ako pupunta sa business office at three times na rin akong mag follow-up sa 171.

    May kasabihan “Pag may tiyaga may nilaga” kaya lang baka sa sobrang tiyaga ko yung “nilaga masunog na”

  12. edith says:

    Me & my sis planning 2open internet cafe next yr might january or feb..So im searching about PLDT’s net connection & really shocked to those message “GRABE” pala..Ganyan ba talaga ang PLDT??
    I dont know & not sure which i choose na kc im worried about..if in case magstop ang netline mag-back-out un mga custumer dba??at super tagal din palang mag fix un staff ng PLDT??mamamatay ang negosyo yan..Actually im presently residing here in japan since 1989..married to a japanese kaya naman wala alam masyado about telcom sa pinas..d2 sa amin wlang ganyang probs…50~100 speed ng walang probs na nagstop etc..if ever meron man..super bilis cla sa ikanga..

    others saying ok dw ang BAYANTEL..but others sabi naman mabagal din??which is true ba talaga??nakakalito naman..long hrs na ako search..pls let me know naman..& tanx in advance po

  13. ian manaligod says:

    well kung ako sa inyo guyz better try yung

    bagong nauusong internet connection


    900 a month lang

    internet connection

    plus free telephone and cable

    tapos wla pang aberya

    just sharing lang kesa

    sa pldt bagal ng service

    tapos wla pang pakialam sa customers nila

    tagal ng action


  14. richard javier says:

    ojt q sa pldt and na assign q sa customer service..share q lng ah..endi q agree dun sa cnasabi na wlng pakialam sa customer actually kme pa nga tmtwag sa customer kung ok na ung internet connection nla ang if ever mey aberya nga the management do their duty..1st tinitest nla mismo dun sa pldt kung bket walng net sa customer..then after nun pinapapunta ung mga technicians nla if ever sa nsa modem o nsa cble na ung cra..

  15. JAMES says:

    @richard javier yes SOP naman talaga lahat ganun ginagawa ng mga customer service >_> ang problem sa PLDT yung mga technicians na pinadala nyo kungdi BOBO walang ALAM – BOTH lalo na kapag d na nila magawa – 1 nag payo sakin sir kung d nakayo satisfied nasainyo na kung tutuluy nyo pa d naman namin pinipilit service nmin sainyo.. 2. KUNWARI d ako naririnig tumawag sa phone namin kilala ko sa muka yung pag nakita ko i rereport ko yun sa PLDT or SA dTI

  16. edith says:

    hindi na kc ata ma-accommodate un dami ng applicant or users cge pa rin ang pasok ng PLDT…then mahina naman un lines spcly pagmalayo ka sa…or else walang mga naka stand na antenna…WIFI nga super pangit sa chatting..kala mo robot ang kausap mo..mahina dw ang signal…ewan sa pinas super bagal pa rin…spcly magkabit ka ng extra pc naku walana..dna gagana ang net nyo…hope magawan nila ng mas powerful at ng masiyahan ang consumer or users….

  17. edith says:

    My sis is using Bayantel so far no probs & netline speed is good…(Caloocan Behind City Hall)..hmm..yes might the Bayantel landline sometimes annoying….then after oks naman dn…


    PLDT mabilis magkabit sa mga unang customer, pero after sales service walang kwenta…. Pati smartbro nila, connected lang pero di makapagsurf. Binabawasan lang load mo. Pati speed hindi consistent.
    I suggest na just get other dsl companies para walang hassle.

  19. joel says:

    Dear PLDT mydsl,
    Kailan mo kaya kami bigyan ng tamang serbisyo, dahil pagkatapos ng bagyong basyang wala na kaming connection ng internet, ang masama pati landline nadamay..binigyan nyo nga kami ng 173, sadyang ayaw naman atang magtrabaho ang mga tao dito…laging recorded voice lang ang aming naririnig…heto nanaman at may billing na dumating..masarap ba sa kalooban nyong kami’y singilin sa serbisyong hindi naman namin napakinabangan…wag naman…maawa naman kau sa inyong customer..wag naman nyong lituin ang kamalayan ng pinoy sa klase ng serbisyong hatid ng inyong pamunuan…sana naman dumami pa ang aking kasamahan na kondenahin ang ganitong serbisyo ng pldt..lalo na ang walang kwentang numerong 173 para sa service and repair….hoy gumising kayo!!!!!!!!!!!!!

  20. Warren says:

    PLDT Landline Plus
    Internet @ Home Wireless

    I can’t keep connection for more the 3-4 hours in a 24 hour day!
    “WHAT A JOKE” at Php990 a month!!!!!!!

    Dropout, Dropouts, Dropouts.

    PLDT should not offer customers this service if they PLDT are not able to supply the required bandwidth.

    Anyone else in this same sinking boat?

    Disgruntled Long Time PLDT customer


  21. Rommel says:

    Dear PLDT,

    Palitan nyo na ang pangalan ng company nyo! Tanggalin nyo na ang P sa acronym nyo! hinihiya nyo ang Philippines!!

  22. Franco says:

    Hi Guys,

    I am really pissed with PLDT’s service. It’s been 3 weeks already and wala pa ring naiinstall na landline sa amin. They kept on promising na 2 to 3 days lang maiinstall na line namin, and until now, wala pa rin. Ganito na ba talaga service ng PLDT ngayon?


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