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Smart upgrades WiMax and Canopy to 2Mbps

Smart sent out an announcement last week that they’re upgrading all their Canopy and WiMax subscribers from 1Mbps to 2Mbps while retaining the MSF at Php999.

The Smart websites still states 1Mbps so that one need to be updated to reflect the new speed upgrade.

Not sure if this upgrade is applied automatically to all existing subscribers or you’ll have to request it as part of renewal/extension. What we verified is that new subs will get the 2Mbps plan right away, plus a few additional freebies.

Anyone out there using Canopy or WiMax and experience the increase in speed?

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

77 Responses

  1. Avatar for drel drel says:

    tanong ko lang, ako lang ba ung biglang bumilis ung connection kahapon hanggang pati ung araw bagi un? kase 1mbps lang ung plan namen eh, tpos nung chineck ko ung speed naging 5.2mbps, haha, kaso ngayon balik na sa date..

  2. Avatar for gen gen says:

    tanong ko lng po kung pwede ba gamitan ng canopy ang smart bro power plug it ko upto 5mbps???

  3. Avatar for Rick Rick says:

    I have Globe Wimax and is planning on switching to smart wimax/broadband. Any suggestions would be appreciated. I’m also thinking about Digitel DSL.

    • Avatar for Rob Rob says:

      my suggestion is don’t switch to SMART. Lousy signal (none most of the time) lousy customer service. Its a magic show; the installer installs your SMART Wimax wireless and 10 minutes after he leaves, your signal disappears!!

    • Avatar for katherine katherine says:

      Dont switch pagccchan m lng…much better globe!

  4. Avatar for broplax broplax says:

    ganyan din sakin bukod sa laging napuputol e napakabagal pa lalo na pag sat and sun, pre di sa LAN card yan nagsasayang ka lang ng pera kung napabili ka ng bago sa SMARbroken talaga ang problema nyan kasi I am observing my connection for 1 year na and I thought yung cable ko ang may deperensya but Im wrong dahil hinayaan ko ang ganun connection ko for 8 months and after nun 2 weeks nagin ok na and then this week sumobra na naman ang bagal, wala bulok talaga smart.

    Payo ko sa mga nagbabalak kumuha ng smartbro UTANG NA LOOB wag nyo na ituloy kung ayaw nyo pagsisihan at ma lock in for 2 years sa pagsisisi.

  5. mahina ung wimax nyo bka my upgrade sa system kyo sayang bayad namin… contrct 2 years…

  6. Avatar for john0612 john0612 says:

    cnu nkakaramdam ng gnito.. sa wimax ng smart.. every 5 hours n DDC ako.. ngrereset cla.. nkakabadtrip di makapaglaro maayos .. pero full signal d2 samin NOVALICHES QC AREA..super bilis.. un gna lng n DDC ako every 5 hours..

    • Avatar for jam jam says:

      sir bka naka jmicron ka na lan card..ganyan din problem sakin e,. palit k nlng lan card..
      di ko nga magets ung logic pro nung nagpalit ako lancard ok n sya..

  7. Avatar for john0612 john0612 says:

    badtrip ung wimax ng smart wean ko ba ng rereset every 5 hours so disconnected na..

  8. Avatar for smartbobo smartbobo says:

    wala palala ng palala ang smart sobrang bagal lalo na sa hapon mabagal pa sa dial up, wag kayo kukuha nyan pagsisishan nyo lang konting buwan na lang matatapos na lock in period ko hay di na ko makahintay tae luging lugi tao sa serbisyong binibigay nila.

  9. Avatar for Tiago Tiago says:

    BoBo pa mga teksuppot nila..tae..kakabit lang ng bagong wimax ko pero ramdam ko na ubod ng bagal to..di mkasabay sa pangangailangan..

  10. Avatar for Jimbo Jimbo says:

    Well, that’s what I get. What should I do? Call they service lines?

    What should I say?

    • Avatar for jherwynne jherwynne says:

      Call the hotline, give SRN and file a complaint about slow connection.

    • Avatar for Jimbo Jimbo says:

      I’ve done that before, they made excuses like some repairs in their relay stations and such. I think that they know nothing on helping my connection be better.

    • Avatar for jherwynne jherwynne says:

      you should know how to play with their game. If they say issue with serving site, then try looking for someone na may wimax and try it yourself and see if the same issue persists. You may also try bringing your wimax to different location. Yan ang ginagawa ko kapag may issues ako kaya they can’t make any excuses. If they say na baka may virus and PC or baka may app na download sa background, I tell them that I also have Mac and PC running Linux (which I do) having the same issue. You gotta make their noses bleed as well. Try looking for a supervisor. With all these, am sure that they will raise it up to the support team. Keep the ticket number and keep on following up. 3 calls in a day, I guess, will mark a red flag on your account putting it on priority. :)

  11. Avatar for Jimbo Jimbo says:

    I do direct downloads at speed of 30-50kbps is that fair for Smart Bro? Of course it depends on the time of day and how clear the skies are outside.

    • Avatar for jherwynne jherwynne says:

      NO! Unless they have implement FUP for heavy downloaders. Well that’s if you are one of them. If not, regardless if there’s FUP or not…then for at least 1Mbps should go 80 to 100 KB/s.

  12. Avatar for Jerwin Paglicawan Jerwin Paglicawan says:

    They just updated the website removing the part that says current subscriber will get the same boosts at no extra charge. Iwas pusoy nanaman si Smart. Good thing I have screenshots and currently dealing this concern with NTC and DTI.

  13. Avatar for Yurui Yurui says:

    I’ve been using Smart’s Wimax for a year now and the service has been good for me. Consistent naman na pumapalo ng 100+kbps dl speed magdamagan kaya I’m happy with it. Btw, I’m using it here in Makati both for torrents and premium links.

    3rd week of Nov. pa raw iooffer yung free upgrade to existing subs under Wimax. Hooray for free speed upg! :D

    • Avatar for Poochi001 Poochi001 says:

      Ask ko lang po kung yung inyong download speed ay lumalampas sa 1 Mbps. Patesting naman po ng 2 to 3 times sa www.speedtest.net Select nyo po yung links para sa Smart. Balak ko po kasi na lumipat from Globe Tattoo Wimax to Smart Wimax Plan kung talagang lumalampas ng 1 Mbps yung sa Smart Wimax. Yung sa Globe kasi talagang up to 1 Mbps lang eh yung sa Smart up to 2 Mbps.

    • Avatar for Yurui Yurui says:

      Correction – 100KBps DL speed average…
      Will show test results from speedtest as soon as I get home though di din siya consistent most of the time…

      I can show you a graph of my download speed though…

  14. Avatar for jHaMeZ jHaMeZ says:

    @JM

    oo nga eh, sana maayos na nila. Since Oct25 pa ako tumawag and reasons nila is always web traffic, kahit madaling umaga? di naman ganito kabagal dati eh. hahayz

  15. Avatar for jHaMeZ jHaMeZ says:

    Wow, ang bagal ng internet. It took me 5 minutes for my post to be submitted. Grrrrr …

    • Avatar for JM JM says:

      @jHaMez

      actually, hindi internet mo ang mabagal, on my stable 1mbps connection it took almost 3minutes for me to load this page and the comment section. mas malala pa ito sa nararanasan kong *request time-out* pag pumupunta ako sa tipidPC site. ewan ko what’s the problem with this site. Ayos sana magbasa, pero if it will took me that time, nakakatamad..sana maayos.

  16. Avatar for jHaMeZ jHaMeZ says:

    Sirs, pwede po bang i-change from Canopy to Wi-max yung plan ko?

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