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Subscribers complain about annoying Globe iToolbar

We received several emails today about the newly implemented Globe iToolbar. The iToolbar appears when you’re using mobile internet or tethering your device to a phone on the Globe network.

A few readers pointed out to us that this new implementation is automatically inserted by Globe to any website that your browse on the net.

The Globe iToolbar is an expandable toolbar within your phone’s browser that gives you quick and easy access to Globe services, Internet search, and your favorite Internet sites.

Globe’s reason behind the introduction of this toolbar is “to make your Mobile Internet experience much more convenient. You can now enjoy quick and easy access to your favorite Globe and Internet services.“.

As of May 2012, Globe Postpaid, Globe Prepaid, and TM subscribers with the following devices can see the Globe iToolbar:

iPhone 3G running iOS5 or higher using the native browser
iPhone 3GSrunning iOS5 or higher using the native browser
iPhone 4running iOS5 or higher using the native browser
iPhone 4Srunning iOS5 or higher using the native browser
Sony Ericsson LT15i Xperia Arc using Android 2.3 or higher using the native browser
Samsung GT-S5570 Galaxy Mini using Android 2.3 or higher using the native browser

The biggest complaint we are getting from Globe subscribers is that there’s no way to remove this toolbar. This has apparently distracted a lot of subscribers and ruined the user experience especially on mobile devices with very limited screen real estate.

As of this time, there is no way for subscribers to remove the Globe iToolbar. We’re getting comments from Globe regarding this issue.

Update: Globe says they are aware of the reactions of subscribers and looking into the next steps to address this issue.

Update 2: Looks like Globe Telecom has decided to drop the iToolbar on their mobile internet. We’re getting reports people are no longer seeing the Globe iToolbar when using their Globe mobile internet.

Update 3: Talked to a Globe exec who told me they already scrapped the whole idea of the iToolbar.

Hat tip Marc Obaldo, Ernesto Pacheco.

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

53 Responses

  1. Avatar for RaGe RaGe says:

    It seems Smart’s doing the same thing…and I’m on ppstpaid
    http://toolbar.mywebacceleration.com/PC/default_PC_toolbar.html

    • Avatar for myk myk says:

      yes smart also injecting this fucking script that makes my native browser bottom useless.

  2. Avatar for george george says:

    No,Globe has not discontinued its toolbar. It still pops up randomly. Haven’t found a popup blocker to knock it out yet. Tried Adblock Plus. No good.

  3. Avatar for Tang ina nyu Globe Tang ina nyu Globe says:

    Putang ina mo Globe mamatay kana

  4. Avatar for Bryan Bryan says:

    That annoying piece of crap icon is back with a vengeance…

    Why are they so focus on those things instead of improving network service?!?!

  5. Avatar for Ian Pestelos Ian Pestelos says:

    They’ve done it again, now bundled with annoying modal popups which will only disappear if you wait for a few seconds.

    Why do I get the feeling that Globe has poor insight to usability? Same feeling I have with their recently launched mobile apps.

  6. Avatar for ronie b ronie b says:

    I am currently using Globe Tattoo stick . Annoying tool bars and ads will appear. Wtf****
    Globe please get rid of this… before I switch to Sun.

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