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February 02, 2014

Switching to Smart, not minding the FUP and Data Cap

Last week, Globe has actively enforced their FUP and monthly data caps. Both my Globe postpaid accounts have been hit (despite not getting the SMS notifications, yeah sucks). In desperation, I urgently applied for a Smart postpaid line as an alternate account.

I applied for the UnliData Plan 1500 and while I am already aware that it comes with a Fair Usage Policy of 1.5GB per month, I was assured by my friends using the same plan that they have not been capped for months now.

So I signed the waiver that I would agree to the FUP stating a 1.5GB monthly data cap and then 24Kbps of speed afterwards.

Yes, Smart also has an FUP and data cap but it’s not just being enforced. Question is, will they follow what Globe did or continue to remain un-enforced and enjoy the avalanche of switchers like me?

Globe ramps up 1GB/day or 3GB/month Fair Usage Policy
Fair Use Policy: Globe vs. Smart compared
Around 3K postpaid subscribers reach 1GB per day

87 Responses to “Switching to Smart, not minding the FUP and Data Cap”

  1. sinned says:

    Buti sana kung may mabuting naidulot ung fup nila. Wla din nmn. Bagal pa rin most of the time. Kapirasong vid s fb tagal mag load.
    At least man lng 5gb per month tas wla na dayly cap n 1gb.
    Sana lng maganda offer ng new network ng SMC.

  2. Candy Te says:

    naka unlisurf ako sa Globe for four years na, but now I am very disappointed sa data cap nila, i am a heavy user so kinuha me ung unlimited internet nila… I am switching to Smart… i am really need a fast connection… Goodbye Globe…

  3. SunCell Subscriber says:

    HAY NAKO yung mga eng-eng na bitter Globe susbcribers umatake nanaman! Di niyo ba mapansin na this article is actually suggesting na lumipat kayo sa Smart dahil hindi pa strictly implemented ang FUP doon?

    Palibhasa wala na kayong alam kung hindi FUP FUP FUP

    • Ungas says:

      I agree. This article suggest an “avalanche of switchers” to Smart.

    • G2 says:

      Haha ok lang maging bitter kasi Subs naman talaga kame. Mas engeng un mga nakikisawsaw na di naman sub.

      Haha. Anyhoo, it does come off as biased nga si Abe, pero hey it’s still his blog and unfortunately Globe sub din siya. Haha.

  4. Ernest Cunt says:

    FUP or wala, mabagal pa din naman Globe 3G and LTE. Walang kwenta! Sayang pera.

    • comment says:

      before the cap i got download speeds of 50-300kbps.sometimes i dl 170gb a mo.3yrs already. depends on area perhaps. smart bro=very slow very congested plus capped too and throttled depends on area also. use dsl wired 7gb cap 1t mo.

  5. Entropy says:

    sa case naman ng smart yung Smart BROken muna ang may cap at FUP kaya unaffected ang mobile users

    • vhortex says:

      Smart have been long implementing FUP on their mobile subscribers and was playing the guessing game. I cancelled because their system is nagging me that I reached my quota for the month. A mobile company that caps your SMS, calls and bandwidth usage with no valid reason is a bullshit company. They also have a totally messed up system, common, what company will take 3 years, 17 follow ups just to make sure they updated my billing contact number. If you are not getting the FUP limit on your phone then you are blessed for landing on the other side of the buggy system.

  6. Simply Me says:

    I am a long time Globe user and i have 2 plans with them pa. Sobrang bagal ng Globe. Kaya ng switch ako sa Smart. So far so good. :) I exceed 2gb per month, hindi naman bumabagal data ko.

  7. Framhel says:

    Smart will follow, given the infant stage of our data-comm infrastructure. there are large limitations which hamper the “UNLIMITED” in our subscription. currently we are at the 25th country with the slowest average internet speed @3mbps only. XD

  8. Deathst. says:

    Katulad lang nung isang article ni Abe using EDSA traffic and number coding as analogy sa FUP, once mas dumami ang data subscribers ng Smart, they may just end up implementing their own FUP to reduce congestion sa network nila. Im a Globe subscriber. Havent been capped ever. Maybe bec i never reached 1GB worth of usage nmn per day. I have PLDT DSL connected to a wifi router at home kaya i just just my globe mobile internet when im put and about. But for dloads, sa bahay na lang. Wala na kong kaagaw, mabilis din naman :)

  9. jm says:

    subcriber ako ng unli data plan 999 + phone, im using it for almost 7 months everyday download nakaka 20 anime ako, 88mb/anime which is 1.76gb per day hindi pa ksama ang web browsing and social networks, hindi naman bumabagal ang internet ko, same parin sa H+ and 200-300kbps download here in makati wala din additional bill. kaya ngtataka ako sa iba na nagrereklamo, ahahha or maswerte lang ako??

  10. Hay says:

    I think hindi din natin pwede i-blame ang telcos dito sa pinas for enforcing their FUP. Pano ba naman, ginagawang pang download ng torrent ang mobile data ng mga tao dito??!! I know its not my business kung pano nyo gagamitin yung binayaran nyong “service”, pero that is a perfect example of abusing the system. Take Singapore for example, ang lowest postpaid plan nila is 2gb data at around 1k pesos. In excess of 2gb, subscribers will pay for 300pesos per gb. My point is sa tingin ko maliit pa din ang data cap ng telcos natin dito sa pinas but it is quite comparable naman sa ibang countries. If you need to download torrents, get a f*ucking wifi connection. Peace.

    • titi says:

      “I think hindi din natin pwede i-blame ang telcos dito sa pinas for enforcing their FUP. ”

      bakit naman. sinabi nila unli, panindigan nila.

      “Pano ba naman, ginagawang pang download ng torrent ang mobile data ng mga tao dito??!!”

      May pinirmahan ba sila na bawal mag-dl torrent???

      ” I know its not my business kung pano nyo gagamitin yung binayaran nyong “service”, pero that is a perfect example of abusing the system. ”

      Non your business pero nakialam ka na. Abusing? Kung ganyan logic mo edi pede natin sabihin na nag-aabuse din ang telcos sa budget ng subs monthly kasi nagbabayad sila.

      “Take Singapore for example, ang lowest postpaid plan nila is 2gb data at around 1k pesos.”

      Wag lagi i-compare sa ibang bansa parang awa nyo na. Iba pamumuhay ng tao dito sa atin sa ibang bansa.

      “My point is sa tingin ko maliit pa din ang data cap ng telcos natin dito sa pinas but it is quite comparable naman sa ibang countries.”

      Ang point ng gailt na subscriber, inadvertise nila unli “lte” (globe). Ibigay nila ng tama.

      “If you need to download torrents, get a f*ucking wifi connection.”

      No comment. Hahaha. get a wifi amp.

      P.S.

      di porket torrent piracy agad ha.

    • PCgamer says:

      “If you need to download torrents, get a f*ucking wifi connection.”

      What if that wifi connection is using globe’s data services? Now what?? LOL

  11. […] and suddely switched to Smart after Globe implemented the FUP. Related article – click here and here. I have both Smart and Globe postpaid subscriptions. Before the FUP, I use my Globe as […]

  12. Enforcing the FUP is just but right. This – though in fine print – was part of the contract we agreed on.

    But as a consumer I agree that throttling without even providing early notice, not improving their services is a huge let down.

    I’m also thinking to switch to SMART but let me ask the group, how better is SMART compared with GLOBE on their 3G/LTE? I feel that their FUP is more restricting than Globe.

    What say you?

    • Yusuf says:

      Smart’s LTE is years ahead of Globe. Wider coverage, faster speeds.

    • la lang says:

      Smart LTE prepaid user here, unang araw q 25Gb, 2nd day 17Gb, sure n sure wlang cap…..s ngayon….hehe

    • Boybakat says:

      Ingat lang din. smart prepaid user ako nung una at natuwa ako sa speed ng torrent nasa 300kbps ang download sa 3g network. so kumuha ako ng postpaid sim only plan ng smart ayon gulat ako naka cap ang torrent nila sa 20kbps. papadisconnect ko na after 6 months tapos balik prepaid na lang.

  13. meh says:

    Now the problem is if Smart follows then where will you or I go? We will have no choice. If smart decides to follow this FUP then i will stop using prepaid and sell my LTE device. I refuse to put up with it. No one will get my money

  14. Epstein says:

    Smartbro prepaid user here. Yes the FUP is not enforced based on my more than 4 years experience. pero kung lagi nyo advertise yan katulad ngayon, malamang i-enforce narin yan sa makalawa… quiet na lang kc dapat.

  15. Phil says:

    I also have 2 officemate jumped over to smart because of that cap.

  16. Ron says:

    I am a SunCellular Unlimited Internet subscriber with the Unli Call and Surf Plan. Here’s what happened, I downloaded lots of songs and movies last December coz an office mate taught me how to download things on my phone. I was happy with what I learned but came January my internet connection disconnects often and the internet speed is painfully slow. I decided one early morning at 4AM to call Sun and complained about their internet speed. I asked about issues regarding Data Cap and Throttling and the agent cannot explain those things or if they do such things. After so many long hold to get information about things I was asking about finally the agent revealed that my account was subject to Fair Usage Policy. I asked what is their mechanics on this policy and how to reset my status because it has been over 1 month that I haven’t downloaded anything big on the internet. He just could not reply with additional information and just said he will file a report to their Engineer Technicians regarding the matter. I asked if they could kindly send me a text message whenever I am nearing my data limit and if they can provide additional information through email about their policy so we can avoid the condition. It appears that once they tag you for FUP you will forever be in this status as far as internet speed is concerned with their service. I am very much inclined to think that Telcos are now conniving to switch their money generating strategy from SMS to Data service. Cancel your affordable internet plans now and you will be forced to pay more for new internet plans in the future…Just my thoughts.

  17. reekee98 says:

    Siguro kung dami mag switch from Globe to Smart mukha bibilis surfing ko sa Globe Postpaid ko hi hi hi :)

  18. franz says:

    I have been using smartbro and the smart plug for 5 years now.

    Just last night, I downloaded 10GB of movies from torrent. The night before that, it was 5GB.

    It is not LTE but speeds can reach 500KBPS when conditions are optimized like high seeder/leecher ratio.

  19. Neil says:

    Generally, there’s no problem implementing new updates as long as they inform their customers. DO NOT release any changes on the customer’s contract. Give us options how can we handle and face your new updates. The telcos must also identify the benefits for prepaid and postpaid customers.

    This one is a good article. Please share it: http://bluecyan0601.tumblr.com/post/75474718249/whats-the-real-deal-on-globes-fair-usage-policy-fup

  20. hudyo says:

    Oh and I thought yuga is “smart” and unbiased.
    It turned out he is not different from people who thinks with their mouth they seem to coughed out their brains out.FOR THE SAKE OF YOUR READERS YUGA, WORRIED AKO SA MISINFORMATION MO. MAGING RESPONSABLE KA.WAG BIASED.
    BOTH TELCO HAS CAP.
    I OWN A GLOBE 999LTE AND SMART 2000LTE PLAN.
    MONTHLY GLOBE CAPS 3GB. SMART CAPS 1.5GB.
    IF YOU REACHED THIS FUP BOTH TELCO WILL LOWER YOUR SPEED.

    Obviously 1.5 is smaller than 3gb. I dont get it bakit biased ata sa isa yang sinasabi mo. Kud8s to Globe for informing the public the general truth. Gawain din ni smart yan. Tsk tsk. All my respect to you goes off the drain.

    • wew says:

      pakibasa uli ung article…ianalyze mo n din…nakaindicate n may cap din ang smart pero ang pinupunto ni yuga e kumuha siya ng smart plan dahil di naman ineenforce ung cap walang sinabing walang cap ang smart

  21. Sana hindi sila nagsinungaling sa unlidata at unliLTE. Kung newly implemented yan na approved ng NTC, sana ang affected lang eh yung mga new subscribers na nag-apply after January 26. Then alisin na nila sa advertisements nila yung unliData and unliLTE.

    Hindi ako umaasang gagawa ng action ang NTC about this. Globe and Smart may have consulted or worked with NTC before implementing FUP.

    *This article is/maybe suggesting to leave Globe and switch to Smart.

  22. reekee98 says:

    Tama dumaan na sa NTC yan prior implementing it. Kapag nag reklamo ka sa NTC ipapasa lang sa Telco yan sila bahala sumagot sa complaint mo

  23. Rikku says:

    IMHO I think Smart should just advertise that we should pay more if we want true Unlimited Data. At least would appear they’re being honest and do warn consumers. Not unlike Globe who just stabbed us in the back.

    I’m approaching my end of contract with Globe for 4 more months. I was thinking of re-contract but since this happened, I think I’d rather switch networks instead… SIM-only contract though just to be safe.

  24. @Gizspec says:

    I’m going to test out their pre-paid services with SMART BRO. I only have 3 months more with Globe before it expires.

  25. Raulito
    Twitter: rauldlecaros
    says:

    I switched to smart and it’s the best choice i ever made!

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