Wi-Tribe 4G Broadband Launched

I actually deferred writing about it last December as requested by telco insiders but looks like the cat is finally out the hat. Wi-Tribe Philippines did a soft launch recently offering WiMax broadband internet in Metro Manila.

We already knew that this new telco challenger, Liberty Telecoms, is a partnership between San Miguel Corporation and Q-Tel (Qatar Telecoms). The service is called Wi-Tribe and ads have been published on newspapers and flyers recently (I got a flyer yesterday).

wi-tribe

Wi-Tribe is offering WiMax broadband internet for an introductory price of Php998 per month with up to 1Mbps bandwidth. There’s a 24-month lock-in period.

As a comparison, Globe Telecom introduced WiMax last year with a starting plan of 512Kbps for Php795. It now offers 1Mbps WiMax for Php995.

A number of beta-testers have been using the Wi-Tribe service for several months now. If you’re one of them, let us know you impression of the service. You can download their application form here.

The San Miguel and QTel partnership is a solid one that could prove to be a formidable challenger to the current broadband internet market. We always welcome competition.

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

297 Responses

  1. Avatar for Sol R. Sol R. says:

    WI-TRIBE SUCKS, I WOULD NEVER RECOMMEND THIS TO ANYONE, IF YOU DON’T WANT HEADACHE BETTER NOT TRY SUBSCRIBING THIS.

    I GOT MY WI-TRIBE MODEM LAST WEEK OF AUGUST, IT WAS SET-UP VERY QUICKLY AND CONNECTION WAS FAST, WAS SATISFIED FOR 3DAYS ONLY, REMEMBER 3DAYS ONLY, AFTER THAT CONNECTIONS WAS SLOWLY DROPPING UNTIL IT FINALLY GONE, I TRIED TO CALL THE CUSTOMER SERVICE HOTLINE MANY TIMES AND THEY ASKED ME TO DO THE TROUBLESHOOTING, AND ASKED ME TO WAIT FOR 5MINUTES THEN 15MINUTES BEFORE RESTARTING IT AGAIN BUT IT NEVER HELP AT ALL, I ASKED FOR TECHNICIAN TO SEND TO MY PLACE AND FIX IT, AND WAS EXPECTING, THEY WOULD SEND ONE WITHIN 24-48 HOURS LIKE OTHER DSL COMPANY DOES, BUT WAS VERY SHOCK WHEN I CALLED THEM AFTR 3DAYS AGAIN THAT THE TECHNICIAN WAS SCHEDULED TO COME AFTER 20 DAYS FROM MY CALL, JEEZZZZ!!!! SO I WAITED FOR THAT SCHEDULED DAY, BUT NO ONE CAME, I CALLED THEM BACK AGAIN AND SAID, THE TECHNICIAN WAS TRYING TO CALL ME BUT COULDN’T REACH MY PHONE, THAT’S A FOOL, PHONE IS 24HOURS OPEN, AND THEY SAID THEY SCHEDULED HIM AFTER 5DAYS AGAIN, SO I WAITED AGAIN AND AGAIN BUT NO ONE SHOWED UP, WOW WHAT KIND OF SERVICE YOU HAVE?? AND I WAS ASKING FOR REFUND, BUT THEY SAID I HAVE TO WAIT FOR THE TECHNICIAN TO COME, HOW CAN I GET THAT WHEN NO TECHNICIAN SHOWED TO MY PLACE AT ALL.. BULLSHIT!

    WI-TRIBE COMPANY BETTER STOP FOOLING YOUR CLIENTS, BECAUSE I AM WILLING TO SUE YOU, AND I KNOW THERE ARE OTHER AND MANY PEOPLE WHO ARE WITH ME, SO STOP YOUR BULLSHIT IF YOU CANNOT SERVE THE PEOPLE WELL, YOU SUCKS, YOU ONLY COLLECT MONEY FROM THE CUSTOMERS BUT YOU NEVER GIVE GOOD SERVICE AT ALL. SO PEOPLE NEVER NEVER NEVER SUBSCRIBE TO THIS BULLSHIT TRIBE..

    • Avatar for Chico Chico says:

      Please do contact us it that will happen so that we can file altogether.This is robery in broad daylight!!!

  2. Avatar for Jenn Jenn says:

    I don’t blame wi-tribe, but somehow I hate their Badwidth capping. At 6GB, subscribers would only survive one week of heavy internet usage. Sana lang taasan ng wi-tribe yung bandwidth allocation nila para mas sulit sa consumers. It really sucks.

  3. Avatar for jude0818 jude0818 says:

    walang kuenta ang wi-tribe di sulit..bwisit!!!!

  4. Avatar for surfer surfer says:

    there are better alternatives. cable internet 1mbps at 999 for destiny and sky internet. bayan dsl 999 all at 1mbps. globe broadband usb stick and sun has burst speeds of 2.5mbps in your in manila near intramuros malate and binondo, where ive tried it. smart bulok very slow. pldt bulok din always sira and slow kung ayos. rarely 1mbps. if you reach this speed it wont be for long. patikim lang.

  5. Avatar for Jericho Jericho says:

    i’m considering wi-tribe over pldt xcite 1995… can any of the two SUPPORT ONLINE GAMING LIKE RAGNAROK?? has anyone tried? pls mail me back at jpdb****@****.***

    badly need help

  6. Avatar for Zephiroth Zephiroth says:

    guys, try nyo 2 matutulungan kyo ni2

    http://www.facebook.com/pages/Wi-Tribe-Complaints/12007712*****70

  7. Avatar for NineSwordz NineSwordz says:

    @TPAM (kulot)

    Quoted: “Guys, wired is better than wireless. Wireless will always be unstable. With so many obstructions and interference in our surroundings, wireless will always be unstable.”

    Sorry but that’s not true either. My Plan 999 at 1mbps (SmartBro) is super stable and consistent speed. It even burst up to 1.5mb sometimes. I also haven’t experience a single downtime. Been subscribing to this broadband for more than a year.

    You see, its not always unstable. It ONLY DEPENDS ON YOUR LOCATION, which in my case, were just 0.3 miles (0.53 km) from the cell site.. and the “canopy receiver” is located at our roof.. facing the cell site.. thus, making my connection very smooth.

  8. Avatar for kulot kulot says:

    Guys, wired is better than wireless. Wireless will always be unstable. With so many obstructions and interference in our surroundings, wireless will always be unstable.

  9. Avatar for sosodef sosodef says:

    i’ve been planning on getting Wi-Tribe for some time now.

    Question is, is the speed consistent? That’s what i’m after.

    If i’ll get consistent speed despite the bandwidth provision i’ll be more than happy to accept the trade.

    • Avatar for botoy botoy says:

      Hi,
      yeah, new technology or moving network is better,
      to those don’t believe in wi-tribe…
      computing doesnt matter…
      Transparency and scalable makes our money worth.

  10. Avatar for Jose Silverio Jose Silverio says:

    I have been using Wi-Tribe for 6 months now and it’s been working great! My children get to use the internet more often than I do. They play computer games and so far I haven’t heard them complain. My wife also gets to watch the shows she missed on YouTube and the videos load really fast.

    I am very satisfied I got Wi-Tribe!

    • Avatar for botoy botoy says:

      Your are one of us…benefiting new technology
      never listen to mind not moving…

    • Avatar for ivener ivener says:

      is wi-tribe has a good signal in pasig. i need a fast and reliable internet for my business. thanks! I live in Hampton Gardens Condo., Raymundo street, pasig. do you have good signals there? thanks ASAP

  11. Avatar for Francis Francis says:

    Unfortunate that a blue chip affiliated company would provide such service. I was looking for a wireless service that doesn’t throttle like for downloading purposes (torrent box). Best bet is still wired service. For wireless, have used sun, smart and globe but bayantel evdo is the best if you have signal in your area, only .5 mbps but consistent and no throttling of services even p2p unlike all other wireless broadband providers, yes unlimited ito so you may want to use a low power computer (atom based) for low power consumption. Was going to get this wi tribe service sana until I heard of the bandwidth limits. Pwede lang yata ito pag access mo through mobile phone but if this is your main access, bandwidth limits are small meaning you will pay more…

    DTI accepts complaints, they even have legal assistance for companies breaking their terms with customers and they are helping in my case, a laptop company refusing to honor warranties. I have heard that with enough complaints, DTI and NTC could sanction a telecom company or maybe even prohibit the service….

    • Avatar for botoy botoy says:

      All internet connectivity has Bandwidth…which network provide higher?,what technology passed 4GPP? and with LTE, what network technology you want now and you will be benefiting in the future?
      Goodluck

    • Avatar for Wi-Tribe Boy Toy Wi-Tribe Boy Toy says:

      Botoy you keep on repeating your most annoying line “Wi-Tribe is the only one that passed 4GPP test” What the … ?????? OMFG Botoy wake up! Stop embarrassing yourself here. 4G has a minimum speed of 1GBPS, and for you (wi-tribe) to provide 1mbps is ridiculous. Wi-tribe is the old generation 2G. You sucker.

      You are the only one who loves wi-tribe.

  12. Avatar for Yelcrambed Yelcrambed says:

    WI TRIBE sucks i have been a WI tribe consumer for almost 5 months now

    they’re signal and connection is good but @ times from 5PM – around 3 AM

    theyre so called consistent speeds is not really implemented properly
    or not in effect

    because when i use it during those times my

    1 MBPS has usually a max of 512KBPS
    sucks really

    and to TOP it all of they have a FAIR USAGE POLICY
    which is isnt FAIR really

    move Up Plan 998
    Usage Speed
    First 6GB up to 1 Mbps
    Over 6GB to 8GB up to 512 Kbps
    Over 8GB to 10GB up to 256 Kbps
    Over 10GB up to 128 Kbps
    Move Up Plan 1998
    Usage Speed
    First 12GB up to 2 Mbps
    Over 12G to 16GB up to 1 Mbps
    Over 16GB to 20GB up to 512 Kbps
    Over 20GB up to 256 Kbps

    and if you want you can MAINTAIN your speeds WITH 200PHP per GB

    wew SUCKS really

    as for my self a 6GB would only last 1 or 2 days for me

    and i THINK an average use of bandwidth of a FILIPINO HOUSEHOLD is
    AROUND 50 GB monthly

    which PLDT and GLOBE companies CAPS their BANDTWIDTH

    based on my experience and TESTS

    oh and to add it up

    if you signed their CONTRACT and un satisfied with their SERVICE
    and you WANT to cut your wi tribe service

    you will have to pay
    the remaining of the 24 months

    998xmonths left of 24monthns +5000 modem COST

    which is frustrating

    what’s bad about it is that ALL THEY do is MARKETING and assurance

    and their SERVICE SUCKS

    you can go to www.facebook.com and check WI TRIBE
    and read all the COMPLAINS

    SO BEWARE before signing a CONTRACT with WI tribe

    • Avatar for botoy botoy says:

      You are really sucks…
      Lack of information, and really sucks of individuality…
      the transparency of wi-tribe is your ignorance…
      Goodluck

  13. Avatar for taire taire says:

    If I’m correct..

    When you avail Plan P1998..

    Consistent speed is up to 2mbps on your first “12GB” usage per month..

    -So if i download 12GB size of movie, the internet speed will slow down unless i “move up” and pay additional P200 for extra GB?

    -If 12gb has been consumed, the regular speed will be 256kbps..

    Internet that has a limitation??? No way!!!

    I still recommend: (Wired)
    Sky Internet
    PLDT
    Bayantel

    • Avatar for botoy botoy says:

      Hi wired!, are you fiber optic?

      wired internet is still belong to 3GPP technology, that cant access higher frequency, all internet connectivity has bandwidth, does wired network provide bandwidth that showed up to you?, does wired network you recommended can provide a cable wire that can deliver higher frequency like fiber(most expensive one)from their base to your home?, does your wired network provide exclusively for just internet connectivity and wont drop out for and hours?, hahaha yeah hours….does your claimed speed or showed bandwidth can view in actual? does it scalable that manageable by user?…….
      Goodluck

  14. Avatar for katrina katrina says:

    we are using witribe now..
    it so fucking slow..
    nung una mabilis sobra pero after 2 weeks mamumuti ang buhok mo sa kahihintay kc sobrang bagal..
    me and my sister’s love to watch at youtube..pero ngayon khit anong gusto nmin magwatch wala kmi magawa..
    wag n kaung magsubscribe promise u’r going to regret it just like us..

    wi-tribe sucks..

    • Avatar for botoy botoy says:

      Hi sucks!, hehehe
      There is no unlimited service of internet, all has bandwidth or cap, in short usage assigned to a subscriber, of course cheaper plan small amount of usage…cant go on heavy streaming… so,if your activity in the internet is so sucking heavy, go on higher bandwidth with higher speed and expensive one….

  15. Avatar for vin vin says:

    d pa ubos 6GB q pero 256kbps lang speed q
    *PAKI-CHECK*
    *PAKI-CHECK*
    *PAKI-CHECK*

    tignan nyu din sa account nio.
    bka katulad nitong akin
    mula sa account q.
    Find details about your account status here.

    Subscription Plan : Move Up – Plan 998
    Monthly Usage Allowance : 6.00 GB
    GB Available at Plan Speed : 3.18 GB
    Actual GB Used : 2.51 GB
    Net GBUsed : 2.82 GB
    Peak Hours : 2.51 GB
    Off-Peak Hours : 0.00 GB
    Less: 75% Off-Peak discount : 0.00 GB
    Speed : 256Kbps
    Delivery Date : Fri, Apr 16, 2010 03:11 PM
    Subscription Start Date : Fri, Apr 16, 2010 03:11 PM
    Current Session Time In : Tue, Jul 20, 2010 03:26 PM

    • Avatar for botoy botoy says:

      That is normal, metered by wi-tribe technology, reason?, all internet connectivity has bandwidth…or usage.
      To speed theres no accurate figure of measurement on speedtest, just cleanup your heavy files so that your connectivity frequency expand.

    • Avatar for viper viper says:

      you’re wrong. wi-tribe’s speedtester is deceiving. it’ll give you 1mbps result but it’s not really happening… to prove, did a comparison with speedtest.net and result is more accurate where it shows .1mbps… in addition, i still have 4g bandwith remaining and tried downloading a 5mb mp3 file and it took 15mins to finish…. download rate is 6-10kbps only…. done a comparison with smartbro and tattoo globe 3g, used the speedtest.net and downloaded same file. guess what, speedtest’s result is 1.9mbps and downloaded the file less than 2min only. thus, speedtest.net is near to accuracy after series of tests done……

  16. Avatar for jules jules says:

    *for the first month

  17. Avatar for jules jules says:

    I am currently using this service and i can say that for the first one, it worked just fine. After three months, its the slowest thing ever! I never experienced this in my past high speed internet service. Their connection sucks, customer service sucks, everything sucks about this service. Ako pa nagmakaawa para makuha ko ung bill namin. Horrible company. I will NEVER recommend this to anybody.

    • Avatar for botoy botoy says:

      Hi,
      For 3 months, have you considered clear browsing history?clear heavy files autosaved from internet?clear cache?, or paid bill…
      CLEAN UP

  18. Avatar for ____ ____ says:

    nakatatlong broadband na ko

    1st smart bro
    2nd sun broadband wireless
    3rd wi-tribe

    *smart bro .1year ko ginamit hangang sa nasira ung antenna.sabi nung smart papalitan nila may additional bayad nga lng.edi pinacut q nlng

    *sun broadband wireless .pinaka masarap gamitin sa internet surfing at download lng. log ang cam sa ym.
    d pede magtorrent.pero sulit mura lng 699pesos kda month. at di na kailangan ng mga ethernet wire at saksakan ng kuryente.portable sya kc usb lng din.may sd card reader pra pwedeng gmitin prang usb mass storage.

    *wi-tribe. 3 months na wla pa din ung bill nmin sabi padadalhan nlng daw sa email hangang ngaun wla padin.bka mamaya patong patong na.ung cap d ko na experience ung 1mbps speed khit first day of month.dba dpat bagong cycle na un.kaso la pa din.laging ngloloading ung browser ko.d q ma access ung account q.

    • Avatar for botoy botoy says:

      Hi,
      maybe you put in wrong email address and incomplete home address, unreachable contact information, and if your really love your previous one connection then go back stick to 3G dont move your mind to new technology…unless you are ready to change and explore…

    • Avatar for Name: Name: says:

      tama..kami rin wla pang bill 5 mos n..well ngbigay n kme ng 1k..and i think i have no plan to pay the remaining balance at super bagal cla..sbi bumabagal at ndi p kme ngbabayad so pano k magbabayad if wlang bill..nkkasar lng,,ndi cla organize

    • Avatar for Chico Chico says:

      Stop the “Bullsh*t, botoy! Wi tribe is the worst connection I had. Maganda lang first 3 days upon installation after that pucha parang pagong na talaga!!! At ang kapal ng mukha nyong magpadala pa ng bill sa amin!!!

  19. Avatar for lolidk lolidk says:

    So the monthly usage thing applies to other Isp’s as well?

  20. Avatar for humblecreature humblecreature says:

    @lolidk

    You’re right!!! Actually, all activities on your computer that need internet access are being metered by wi-tribe and i mean ALL.

    please check our wi-tribe complaint fan page here:

    http://www.facebook.com/pages/Wi-Tribe-Complaints/12007712*****70?ref=sgm#!/pages/Wi-Tribe-Complaints/12007712*****70?ref=sgm

    thank you

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