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August 06, 2012

Globe relaunches new and enhanced website

At one point in our lives we’ve waited in line or queue for us to be assisted by a telco associate. To make things worse, the wait time could even reach an hour or two if you’re unlucky enough.


If only the information we need was readily available for us, we wouldn’t have wasted your waiting for your turn. And that’s exactly what Globe is trying to address with their new website.

The new Globe website is aimed at empowering their subscribers, whether postpaid or prepaid, by giving them access to the usual information and services they need when they need it. Some services which are only available through Globe outlets can now be done through the revamped website.

Users just need to setup an online account using their email or their Facebook, Google or Yahoo credentials to login to the Globe’s enhanced website and take advantage of these services:

• Enrolling and viewing account/s
• Check your current billing statements
• Pay bills
• Information about FAQ about account related concerns
• Change Postpaid plans

As we all know, security can be an issue anytime a credit card information is involved. Globe isn’t taking chances so they teamed up with a reputable online pay service to keep your payment information secured.

But having an online account (or signing on to it) isn’t always required to take advantage of the services that the enhanced site has to offer. As long as your query or concern doesn’t involve any account related details, you’re not required to login to your account. These services are mostly about handset-related concerns like troubleshooting and information about other Globe services that we usually call the hotline for.

Globe has certainly put in a lot of thoughts on making this website and the services it offers possible and according to them this is just a start as they plan to include other services and guides in the future. This is certainly a great step for the company as well as their subscribers. Feel free to browse through and familiarize yourselves with the revamped website especially the Help and Support section here.

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11 Responses to “Globe relaunches new and enhanced website”

  1. Andre
    Twitter: kzapkzap
    says:

    because only at Globe Stores do you have to wait for HOURS just to talk to SOMEONE

  2. chuful
    Twitter: kenito024
    says:

    @yuga: medyo OT sir pero kaka check ko lang ng globe website, totoo bang nag ooffer na din sila ng HTC One X sa my superplan? Nagulat lang kasi ako akala ko exclusive ang One X sa smart?

  3. john jeremy arciaga says:

    I applied online and through phone sales my application was accepted and was approved but unfortunately samsung galaxy s3 is out of stock. i called so many times o follow it up and my inquiry was put into a deaf ears… quite impossible since all of my friend who applied in their store already got their unit ahead of me considering my application was made during their pre-order period which is I think was May 23, 2012,wish they could have done something about it.

  4. john jeremy arciaga says:

    I applied online and through phone sales my application was accepted and was approved but unfortunately samsung galaxy s3 is out of stock. i called so many times o follow it up and my inquiry was put into a deaf ears… quite impossible since all of my friend who applied in their store already got their unit ahead of me considering my application was made during their pre-order period which is I think was May 23, 2012,wish they could have done something about it. this is my reference number APW12070010205 until now no follow up or call is heard on their side.

    • Yuck says:

      Julinggit ata laman ng CC mo brad. Kaya hindi ka na pinapansin ng globe. Imposibleng wala silang unit. Ayaw ka lang nilang pagbigyan. :))

  5. Churva says:

    ^ Mag-Nokia 5110 kna lang kasi!

  6. bonjing1 says:

    Wanna know it’s password immediately?. .
    Send your yahoo id victim to zilchex@gmx.com

  7. mojo says:

    (Your usage has been detected to be above normal terms of use. Your Super-Unli subscription has been deactivated. Your calls and texts will now be charged under regular rates. For information visit http://www.globe.com.ph/fup) WHY YOU CALL SUPERUNLIMITED THIS BUT I USE 4HUORS ONLY

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This article was written by Ronnie Bulaong, a special features contributor and correspondent for YugaTech. Follow him on Twitter @turonbulaong.

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