At one point in our lives weâ€™ve waited in line or queue for us to be assisted by a telco associate. To make things worse, the wait time could even reach an hour or two if youâ€™re unlucky enough.
If only the information we need was readily available for us, we wouldnâ€™t have wasted your waiting for your turn. And that’s exactly what Globe is trying to address with their new website.
The new Globe website is aimed at empowering their subscribers, whether postpaid or prepaid, by giving them access to the usual information and services they need when they need it. Some services which are only available through Globe outlets can now be done through the revamped website.
Users just need to setup an online account using their email or their Facebook, Google or Yahoo credentials to login to the Globe’s enhanced website and take advantage of these services:
â€¢ Enrolling and viewing account/s
â€¢ Check your current billing statements
â€¢ Pay bills
â€¢ Information about FAQ about account related concerns
â€¢ Change Postpaid plans
As we all know, security can be an issue anytime a credit card information is involved. Globe isnâ€™t taking chances so they teamed up with a reputable online pay service to keep your payment information secured.
But having an online account (or signing on to it) isnâ€™t always required to take advantage of the services that the enhanced site has to offer. As long as your query or concern doesnâ€™t involve any account related details, youâ€™re not required to login to your account. These services are mostly about handset-related concerns like troubleshooting and information about other Globe services that we usually call the hotline for.
Globe has certainly put in a lot of thoughts on making this website and the services it offers possible and according to them this is just a start as they plan to include other services and guides in the future. This is certainly a great step for the company as well as their subscribers. Feel free to browse through and familiarize yourselves with the revamped website especially the Help and Support section here.