Sky Broadband seems to be tipping the scale for broadband speeds with offerings of up to 6Mbps and 12 Mbps packages for residential accounts. Just got a pamphlet from their roving people asking residents to switch.
Previously the top speeds for residential DSL lines are somewhere between 3 to 5Mbps, but 12 Mbps? Sign me up!
The new packages are as follows:
Plan 6 Mbps
6Mbps downsload
1Mbps upload
Free Installation
Free Modem
Free SkyCable Gold plan
Free SkyVoice Plan 100 (Free calls to US & Canada)
Monthly Service Fee: Php3,999
Plan 12 Mbps
12Mbps download
1Mbps upload
Free Installation
Free Modem
Free SkyCable Gold plan
Free SkyVoice Plan 100 (Free calls to US & Canada)
Monthly Service Fee: Php5,999
They also offer a 15-day free trial but I’m not sure what’s the catch with that one.
I’m already spending Php2k on PLDT myDSL and Php500 for Destiny Cable. Upgrading to 6 Mbps means I have to fork out another Php1,500 per month.
It might sound like a good deal especially for those looking into really fast download speeds but I’m in the fence when it comes to reliability.
Any Sky Cable or Sky Broadband user out there who can share some feedback on service reliability (i.e how many downtimes a year, resolution time, etc.)?
For more than a year now, I use pldt dsl 999 package… it says up to 1mbps but the fastest i get is 512kbps and know for a week now it suddenly becomes 2.5mbps but still my ping is still high in comparison with same speeds on different ISP here in the phil…. I would really want to know if the ping ,especially in like the US or other far away countries, is low for skycable broadband with the consistency
I have been a happy Zpdee Subscriber ever since we jumped the fence from PLDT to Sky. Speed had been up and down, but I rarely experience down times in the moments I need my internet most.
Now, ever since the rebranding to Sky Broadband, our old 768K became 3Mbps, and speed is commendable but the reliability that attracted to me to Zpdee is disappearing.
Frequently nagtotopak yung internet on weird times of the day (2PM to 6PM weekday) but on weekends, okay naman. I hope that due to the influx of fence jumpers, our beloved Zpdee won’t be just another PLDT/Bayan/Globe story ( Increase in subscribers, Decrease in performance/service )
For the past week, Bayantel DSL has given me the headache and eyebags for staying up till 3 am trying to connect to the internet. My plan is the 2699, 2.5 mbps. Like clockwork, the connection is great at daytime, but at 6 pm all through the night, the connection is sooooo sloooow. Bayantel has been telling me to reset, disconnect the router and the changed the modem, too but to no avail. So today, I’m switching to Sky broadband and after reading all the comments here, I do so holding my breath and praying that I would not experience the sob stories you shared here.
Sky broadband – Internet users can surf the web at incredible speeds while enjoying the low pricing Sky deals deliver. Sky broadband comes with its own wireless router. Sky deals for broadband range from limited access to fully unlimited packages that allow for surfing, e-mailing and playing around the clock.
zpdee has been very reliable for me. i was upgraded from 512kbps to 1.5mbps last november for the same MSF. download speeds at 1.5+ mbps always. unfortunately lately my connections has been down for 1 week now. naaayos naman kaya lang pagkaalis na pagkaalis ng service people nila, wala na naman. may amo!!!
ok naman sya for months noong zpdee pa sya.
i’ve been with PLDT myDSL for almost a year now and i haven’t experienced any downtime at all. the only time i lost connection was when the PLDT guys were outside my house switching my connection to fiber optic dsl which was not a problem, of course.
i’ve been thinking about switching to sky broadband when my contract expires but my officemate, who’s with sky, told me not to switch because she’s having bad expriences with her connection most of the time. so i’m having second thoughts about it.
i just hope that by the time my contract expires, PLDT will have better deals for the same plan.
brutally speaking, there’s no assurance that SKY will give the best services.
we can call them, unreliable. sorry, but im really experiencing shit-things… even if i havent got a sky broadband.
sana lang maaus tong broadband na to, para mabawi ko ung mga nasabi ko. hmp! nakaka high-blood
to jillian –> I’m also scheduled for installation of sky broadband. and until now, they are not here yet..
its almost 4pm.. f*ck! they’re making me dissapointed.
actually, January 2 was the scheduled date for the installation.. but there are tech prob that’s why the schedule has been moved to this day..
I hope they’ll give me great connection, or else… they will recieve bad critic.. by any means..
^zoilo, from what area are you from? i’m from makati and currently subscribed to smart bro. i’ve been experiencing hell connections with it since october, and i believe it can’t be fixed anymore, with download speed only averaging 200kbps :(
my scheduled installation should be today, but unfortunately they’re not here yet. i hope the 15-day trial will contribute to a good judgment on whether we’ll subscribe or not.
We’ve been using SkyBroadband for almost a month already. Unfortunately, the 1st 15 days free trial was great. we’ve been getting good Mbps BUT when we confirmed that we’ll continue with the subscription, that’s when we frequently get “NO” Connection. We always call their customer service and they keep on telling us that there’s no problem with the system based on their analysis. They even sent their field technicians (twice already)to check on our modem, wirings etc. and they keep on telling us that they have fixed the prob. BUT to our dismay the connection problems will resume right after they left. We’ve been experiencing almost 2 straight weeks already and it really pisses us ‘coz we can’t do our tasks.
I’m just letting you guys know that we’re not at all satisfied with SkyBroadband and i wished that I didn’t disconnect our SmartBro. I will just assume that our prob. is just an isolated case. I’m just posting this just to share my opinion. So if you are planning on getting the services of Sky, think again..
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Guys, I cant wait for the installation of this sky broadband!..
i called already the skybroadband center, and they will install the product on january 2.
anyways, here is my comments on all ISP i have used.
GLOBE AXESTELL – this is a shit. connection flactuates oftenly! i cant play online games even if i my PC has high-specs
GLOBE ZTE (3g) – this is better than AXESTELL. good for browsing and downloading small files. my only concern is, what if i want to surf internet during THUNDERSTORM???? this modem is not applicable during thunderstorm.. so dont use this during 3rd quarter of the year! hahaha
SMARTBRO – when it comes to consistency, this is what i am recommending.. this doesnt flactuates..
so far, SMARTBRO still leading the race among the connection i’ve used.
but as i mentioned, i’ll be using SKY BROADBAND soon. so, i am hoping that i did a good choice.
does SKYBROADBAND gives atleast 75% of its offered speed? please do reply,, :)
Guys, I cant wait for the installation of this sky broadband!..
i called already the skybroadband center, and they will install the product on january 2.
anyways, here is my comments on all ISP i have used.
GLOBE AXESTELL – this is a shit. connection flactuates aftenly! i cant play online games even if i my PC has high-specs
GLOBE ZTE (3g) – this is better that AXESTELL. good for browsing and downloading small files. my only concern is, what if i want to surf internet during THUNDERSTORM???? this modem is not applicable during thunderstorm.. so dont use this during 3rd quarter of the year! hahaha
SMARTBRO – when it comes to consistency, this is what i am recommending.. this doesnt flactuates..
so far, SMARTBRO still leading the race among the connection i’ve used.
but as i mentioned, i’ll be using SKY BROADBAND soon. so, i am hoping that i did a good choice.
does SKYBROADBAND gives atleast 75% of its offered speed? please do reply,, :)
I’m somewhat confused now. I don’t know what to get. I’ve been using smartbro for the past 2years, and I want out. The connection sucks. I don’t know why my mom still thinks the connection is okay even though we’ve been calling Smart for how many times this year because of complications with their server. Anyway, would anybody help me? Which is better, PLDT mydsl or SKY broadband? I’m from Quezon City and i don’t know which is better with my location. Pls help me! :) Thanks in advance.
Hi there. I recommended Skycable Broadband to my girlfriend and they’ve been using it for about 3 months now. She was previously using the succckkky SMART bro. She’s using the 900+ 1.5mb plan of skybroadband that also has a 15% discount on cable tv. She lives in merville, Paranaque.
So far, we would recommend switching to Skycable Broadband if you’re using SmartBRO. SmartBRO service sucked. Everytime the internet was down, you’d call them, and they would answer after 30-60 mins, then go through the procedure and ask you to call back after 6 hours, wherein, when you would call back you’d have to wait another 30-60 mins. My girlfriend can actually work for them already because she already memorized the SMART process of resetting the modem, ping this, ping that. hahah.
WIth skycable broadband, so far internet has never been down. And whenever we call skycable (for inquiries, since we’ve never had problem with the internet), they do answer immediately, as for the response time with their service, im not so sure yet, but if I can just base it on the time it takes you to get connected to their customer representative, then I think skycable outperforms SmartBRO.
I would also recommend BayantelDSL, never had a problem with them with the 4 years i’ve been with them (in Quezon City), I have the 2.5 mbps but its a bit pricey though at P2,700 (comes with a line though). Service is great, they come quickly, and provide a refund if there is downtime with the internet for how many hours.
Im actually thinking of switching to skycable broadband because their 3.0mbps plan is actually 800 pesos cheaper then my 2.5 mbps plan with bayantel. But i still have like 7-8 months with my contract with them. Maybe next year. But overall, I have no complaints with BayanDSL and there are no complications with SKYbroadband. Speed is consistent because I regularly perform a speedtest to check if the Speed of the internet is the same as advertised.
dont Get SMARTbro. for love of your life. It will be a hassle.
Btw, we tried the 15 day promo for skybroadband, No hitches, no catch, and had no problems.
As for BayanDSL, the 15 day promo is okay too. No hitches. No Catch.
For ROyce (the ping on 203.116.28.6):
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 62.019/67.081/83.309/6.888 ms
I HIGHLY RECOMMEND SKYBROADBAND and BAYANDSL.
ZPDee (cable internet) is now Sky Broadband… joining Sky’s Cable TV & VoIP infrastructure at a lower now at lower monthly rates compared when it was still ZPDee.
Their highest offerings, 6mbps & 12mbps are bundles (including Sky Cable TV GOLD & VoIP Plan 100 to US/Canada)…
Most Internet shops will likely stick to DSL Internet because it uses phonelines (which is bundled to phonelines plans) but some can afford to take the 6mbps & 12mbps packages without minding the bundles just to let them be on top of the competition.
Reliability & Support are the main concerns however, but maybe those previous ZPDee subscribers can tell about those so far.
It’s a good thing they offer a 15-day trial and I will consider dialling that number they gave… luckily my area is covered by their umbrella.
To know more, visit their site: www.skybroadband.com.ph
I wanna hear from someone who already has the skycable thing. For the most part i have the internet for gaming purposes. and we all know bandwith size means just about the same as shit when trying to look for a good isp when gaming. anyone who has the sky broadband thing, if you would kindly ./ping 203.116.28.6 -t and post the ms count. :D this would be greatly appreciated. thank youuuuu. oh by the way, that ip is a game server located in singapore
My location is Bonifacio Global City. I’m on the 2nd week of my 15-day free trial of the 1.5 mbps Sky Broadband package. My trial was supposed to have started in October; they came and connected the modem but it couldn’t connect to the network. As I was going out of town, I had them come back in November.
They came back on Nov. 3 and the connection worked. The first week was a dream: really fast speeds. But twice this week already, the modem has been unable (again) to connect to the network. Sky says that the modem says it can’t detect any PC connected to it, which is incomprehensible because the PC light on the modem is on. The problem each time: the Receive light never lights up, and my network connection shows “Limited or no connectivity.”
Interestingly, a friend of mine located in Bel-Air, Makati, seems to be having the exact same problem. Good thing she and I still have our respective DSL connections.
Conclusion: I will not be continuing with Sky after the 15-days. Good luck to the rest of you who will be trying it out.
Abe, yung 15 days trial are for SkyCable subscriberonly :)
Hi,
we used to be zpdee subscribers, until skybroadband gobbled zpdee up.. what i could say about zpdee is that their speed is very reliable we always get our subscribed 1mbps 24/7 (coz i do random speed tests from time to time).. and less downtime..
hmm with sky broadband.. it’s another issue, we were recently upgraded to the 3mbps, but i noticed that when i do speed tests during the afternoon speeds clocked were around 768kbps download.. then when i do the same thing at around 1am speeds are at the 3mbps range..
any reason why this happens? could it be the number of users in an area?
i hope they can give the 3mbps speed 24/7 like the way zpdee did with their 1mbps..
thanks!
Hey jhay, i think Eastern Communications has facilities in Cavite area.
Try to call 3001607 for more details.