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Sky Broadband now up to 12 Mbps

Sky Broadband seems to be tipping the scale for broadband speeds with offerings of up to 6Mbps and 12 Mbps packages for residential accounts. Just got a pamphlet from their roving people asking residents to switch.


Previously the top speeds for residential DSL lines are somewhere between 3 to 5Mbps, but 12 Mbps? Sign me up!

The new packages are as follows:

Plan 6 Mbps
6Mbps downsload
1Mbps upload
Free Installation
Free Modem
Free SkyCable Gold plan
Free SkyVoice Plan 100 (Free calls to US & Canada)
Monthly Service Fee: Php3,999

Plan 12 Mbps
12Mbps download
1Mbps upload
Free Installation
Free Modem
Free SkyCable Gold plan
Free SkyVoice Plan 100 (Free calls to US & Canada)
Monthly Service Fee: Php5,999

They also offer a 15-day free trial but I’m not sure what’s the catch with that one.

I’m already spending Php2k on PLDT myDSL and Php500 for Destiny Cable. Upgrading to 6 Mbps means I have to fork out another Php1,500 per month.

It might sound like a good deal especially for those looking into really fast download speeds but I’m in the fence when it comes to reliability.

Any Sky Cable or Sky Broadband user out there who can share some feedback on service reliability (i.e how many downtimes a year, resolution time, etc.)?

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

329 Responses

  1. Avatar for Camica Camica says:

    I’ve been subscribed to Sky Broadband since Feb ’09, and i haven’t had decent service since March. I can’t afford to have two internet subscriptions, so i’m getting really pissed (to put it mildly) since i work from home. More than two months na akong no service, or intermittent service. And when i do have internet connection, it’s nowhere near the 1.5mbps i’m supposed to be paying for. The technical and support crew can’t seem to do anything about it (just promises na tututukan daw nila), even if they’ve confessed that the problems are on their end. And i’m getting the runaround about rebates i’m asking for! (Why should i pay for the two months i had no internet connection at all!) They won’t even offer me anything, discount or my money back, even when i complain about all the hassle and expenses i’ve had to shell out coz of their kapalpakan. If i lose my job bec. of them, i’m really going to sue! Anybody with me?

  2. Avatar for alamat alamat says:

    any review about destiny cable broadband internet?

  3. Avatar for ONLINE GAMER ONLINE GAMER says:

    Do you know that sky broadband gets internet from eastern telecom??? Yes it is!! ive already confirmed it, i made a “tracert” to a singapore IP add, and u will see, after going to sky add, u will be redirected to eastern telecom connections, and then eastern telecom connections, connects from Japan server. before you go to any website…

    so this will happens, when you go to any website,

    e.g. www.google.com

    Home IP add >> Sky Server >> Eastern Telecoms >> japan Server >> google.com

    basically, sky is good for surfing and downloading, but its not good for Gamers like me..

    Ive tried skybroadband, but when i discoverd this, i opted to disconnect, as it not good for online gaming…

  4. Avatar for jadeduser jadeduser says:

    If more people would avail of SKycable broadband, the cable would be hogged and clogged since its using DSL technology. Then you will eventually have the same problems again.

  5. Avatar for wally wally says:

    another typical palpak utility service! they offer you a service that is subpar, i wonder if these rich owners envy their counterparts in the other countries offering excellent service or they only want to rob us in a subtle way

  6. Avatar for tss todamaks tss todamaks says:

    computer knowledged hahahahaha

    you seem to know a lot, but the way you talk implies the opposite.

  7. Avatar for tss tss says:

    you’re computer knowledged? you can measure 0.1-0.5 seconds of lag? you’re kinda like pro gamer? you’re also kinda like tweaker? ayala alabang? but DAMN man, work up on your english PLEASE.

  8. Avatar for gamer (computer knowledged) about to change ISP gamer (computer knowledged) about to change ISP says:

    I would like to know if SkyBroadband has too many downtimes. Like give me the time when to when, and how often. Because right now, im using globe and it takes 0.1-0.5 seconds for an enemy to die. This is a huge gap for pro gamers.

    Current Internet : Globe 2mpbs shh! Im also kinda like tweaker, so I tweak the internet speed legally
    Current Place : Ayala Alabang
    Current Download speed + DAP 9.0 + Tweak = 200-300Kbps
    Ping: 100(barely) – 999(sometimes)
    Downtime: 1-5times in a 5 months. The Whole morning
    I think now, its slower. The ping used to be fast, but not now. There is nothing wrong with my PC as of I know how to do anything to my PC parts and Windows.

    Pls. Give me the Current Download speed and Ping, and number of downtimes a week and in a day. and how long. Thank you

  9. Avatar for rensi rensi says:

    do u have any contact details for sky?
    I don’t have any access to the net at the moment

  10. Avatar for Superbok Superbok says:

    BTW- No catch on the 15-day trial. :)

  11. Avatar for Superbok Superbok says:

    Currently on a 15-day trial with Sky Broadband… Been connected with PLDT MyDSL for the past 3 years or so…

    Did some PC Pitstop Test on both, got the 3rd trial for both:

    Sky Broadband (LAN Cable) Plan 999
    Download 1199 kpbs
    Upload 40 kbps

    MyDSL (Wireless) Plan 999
    Download 1004 kbps
    Upload 200 kbps

    I honestly prefer the setup of the Sky Broadband, but MyDSL has speed for upload activities. Does anyone have the same experience? Thanks!

  12. Avatar for Jerome Jerome says:

    I wonder if the problem regarding torrents really is from SkyBroadband. Because there are some routers with firewalls that prevent transfer of data. One way to fix this is manually set up your router to allow the transfer. This process if called “port forwarding”. The website portforward.com offers a detailed guide on how to set up your router.

  13. Avatar for Efren Efren says:

    Nice info..grabe mahal ng monthly fee nya..pero up to 12mbps..walang LAG lag issue sa mga online gamers..

  14. Avatar for ♥Kaylaaaaaaa♥ ♥Kaylaaaaaaa♥ says:

    We’ve had Globe Broadband for the past 3 months and although it has great speed and reliability in our area, the modem itself could not connect to ANY router we stick into it. We have 4 pc’s at home as this functions as a homebased office and we badly need a router. What’s worse, we called their CS and they a 15 year old sounding guy sheepishly informed us that they DO NOT SUPPORT technical problems with connecting routers, only with connecting their modems.

    We removed our modem and stuck the phoneline into a ProLink modem/router and all goes fine except that the modem/router is very picky with the websites it can access even if we alter our firewalls/proxies. What’s more, YouTube stops downloading 10% into the file meaning for a 10 minute video, we could only watch 1 min of it and then boom, it stops.

    SkyBroadband came today with our 15-day tril and I tell you the 1st 2 hours was great. I could open my Central Desktop and we have a router connected so all pc’s have the same internet connection. I went to sleep and when I came back online at 10pm, I find out that downloading ANYTHING from ftp’s or torrents are 90%impossible. For a CrazyKart download that took me 45 mins with globe, its taking me 4-10 hourse depending on the really shifty file transfer speed ranging from 200kbps-20kbps or lower. Grrr. This is not what we signed up for!

    We’re looking for reliability, not just speed as we do work from home and internet connection with our clients is a must.

    We are in Pasig area.

    Hope this doesn’t go on for the rest of the trial. This is baaaad for a 1st impression.

  15. Avatar for London London says:

    I have bayandsl for over some years now and mydestiny cable as a backup…

    Bayandsl is ok…but the capacity here in the philippines of the backbones…so the connection to the internet is just too low.

    As most websites are hosted in the US and not in PH we all make huge traffic from lets say 6 PM till 11 PM when the internet cafe’s closes. (some)

    Then the speed goes up again.

    So no matter what connection you have, it comes to the capacity of the network and that still needs to be improved to handle these kind of speeds.

    Sure it will be faster on specific times, but dont expect it always.

  16. Avatar for ishley of mandaluyong ishley of mandaluyong says:

    I been using skybroadband 6mbps for almost a week now! Unfortunately i cant avail the 15 day free trial coz im not a skycable subs. before.
    So far we never had a problem, but we only manage to get the promised 6 mbps around 3-5AM the rest of the day the speed average would be 4mbps.
    My torrents are working well, also have a US number coz it comes with a sky voice plan 100, though i dont have any1 to call in the US :)
    All in all compare to my ISp before which is smartbro and globetelecom, its still better coz of the higher download speed it manage to offer, havent experience downtime yet,(with globe i never did too, for 1 year or maybe i just havent noticed it coz i dont go online all the time)
    For me its worth a try. specially if you have the 15 day free trial

  17. Avatar for Mika Mika says:

    Just to finish :)

    Why microsoft or google are fast and not the others ?

    Those are using CDN (Content delivery networks) like akamai (http://en.wikipedia.org/wiki/Content_Delivery_Network)

    It makes simply their content available closer to the end users, reducing latency and improving the speed.

    So more far the content it is, less u’re lucky if you’re in PH :)

  18. Avatar for Mika Mika says:

    12mb sounds like appealing, it could be a great jump fwd for users here.
    But …
    There’s always a but :)
    12mb to their facility is nice but after what do we do ?
    No telco provider can guaranty you to reach your speed outside PH.
    Make the test with speed.net and you will understand what i’m talking about.
    Local Telco providers, even the biggest, still have poor peering (http://en.wikipedia.org/wiki/Peering) and only focus locally.
    That’s explain you will have an hard time to take advantage of ur 12mb :)

    So far only business lines are really providing an acceptable quality outside the country but nobody can affort those.

  19. Avatar for Say Hello Fella Say Hello Fella's says:

    Hehehe , Great ! 12Mbps Broadband .
    It should be a big competitor of PLDT Dsl.

    But , my friends told me about that 12Mbps Broadband , it was great but the area of installation was limited only in Metro Manila , I am not sure if it is true .

  20. Avatar for pakwik pakwik says:

    @Pierre

    May I ask what improvements will NGN give? Because the PLDT tech that went here said that they would probably finish installing NGN’s in our area by Q3 or Q4 this year. And if I’m right, NGN stands for Next Generation Networking?

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