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February 20, 2014

Alcatel OneTouch Link Y800 is the new Smart Bro LTE

We recently discovered that the new Smart Bro LTE Pocket WiFi that is being offered to subscribers lately is the one from Alcatel. It looks like the Alcatel One Touch Link Y800 replaces the usual Huawei LTE pocket WiFi offered before.

We chanced upon the new pocket WiFi when it was awarded to one of our teams by Mazda Philippines for joining the fuel economy experiment in Clark over the week-end. It came packaged as a prepaid kit with an LTE SIM card and 7 days worth of mobile internet.

We’d assume that it is the one being offered by Smart in their online store for only Php4,888 per kit.

The kit includes the WiFi router, two 1,500mAh batteries and a charging cradle. The spare battery was a bit of a surprise but it’s great to know you can always readily replace the other one once it becomes worn out due to constant use. The charging cradle also makes it easier to set the pocket WiFi in place.

The extra battery and charging cradle makes the Php4,888 price tag seemed more palatable for an LTE device. Perhaps this is the reason why Smart switched to Alcatel from Huawei for their LTE pocket WiFi.

The Alcatel Y800 uses a regular LTE SIM, supports a quad-band LTE network and is capable of sharing internet connectivity with up to 10 devices.

Data Rate: LTE 100Mbps downlink, 50Mbps Uplink
4G LTE Bands: 800/900/1800/2600 MHz
3G Bands: 900/1800/2100 MHz
2G Bands: 850/900/1800/1900 MHz
WiFi 802.11b/g/n, 2.4GHz
Storage: 2GB NAND flash internal storage + 1GB LPDDR RAM
Li-Ion 1500mAh battery

You can get this from Smart for Php4,888 and comes free with a Smart Bro prepaid LTE SIM which is good for 7 days of LTE connection.


120 Responses to “Alcatel OneTouch Link Y800 is the new Smart Bro LTE”

  1. Legend says:

    Hi,

    I used to see a drive in “my computer” when connecting my y800 to my pc via USB, now nothing shows. Also, I can’t proceed in upgrading my device because my PC cannot detect it.

  2. melanie says:

    HI just have a very big problem ., nag update ako ., tapos nung after update ko ok naman mabilis sya (siguro dahil madaling araw) tapos nung kinabukasan na sya ., hirap na d na nakakapag youtube … sobrang hirap na mag net ., d ko na rin sya maaus … :( ok naman ung signal parang mas maganda pa ung dating setting ano ba ung pwede na gamitin downgrade ??? tps po pala talagang d ba pwede na updte ??? masisira ba sya talaga ?? salmat po … and btw ano po ba ung pwede alternative para sa y800 natin na pwede ang smart lte thanks po .:;;)

  3. melanie says:

    HI just have a very big problem ., nag update ako ., tapos nung after update ko ok naman mabilis sya (siguro dahil madaling araw) tapos nung kinabukasan na sya ., hirap na d na nakakapag youtube … sobrang hirap na mag net ., d ko na rin sya maaus … :( ok naman ung signal parang mas maganda pa ung dating setting ano ba ung pwede na gamitin downgrade ??? tps po pala talagang d ba pwede na updte ??? masisira ba sya talaga ?? salmat po … and btw ano po ba ung pwede alternative para sa y800 natin na pwede ang smart lte thanks po .:;;)

    PS : update ko lang po .. now po around 12:53am sept 18… naging ok na ulit sya ., bumilis na sya ulit … ::( don’t tell me na pag gantong oras lang ok ang net ko huhuhuh

  4. jose marie says:

    totally walang signal ang smart………… and im living in metro cebu……….. so dissaponted

  5. Ruben says:

    Sir Nick, paupload ulit nung https://mega.co.nz/#!QtNmULxC!R3_8U0-dMbw1zMHl1IdiUUcoNy9y8wl4oDhh1dKHD-I

    no longer avaialable na daw. need ko magpalit firmware, bumagal pocket wifi ko. :(

    Thank you.

  6. BITOK says:

    4G LTE Bands: 800/900/1800/2600 MHz?

    Patay tayo diyan, walang 2100MHz which is widely roll-out, at nasa SIM yung note na dapat may Band1 yung device or the 2100Mhz

  7. Nash Casten says:

    My old firmware got messed up… updated it to the lates firmware 3rd Version: RX14ZZA2XX

  8. Nash Casten says:

    Loosing the capability to transmit Wi-Fi is actually a sign that your firmware got corrupted. Hence you need to either upgrade or downgrade your firmware version to override the corrupted one. In your case where you’ve already installed the newest version the update tool cannot detect the corrupted file and it’s showing that you have the latest one installed.

    Hope that clarified your concerns.

    So far it has doubled my internet speed at my location in Marikina.

    SETUP:
    1. 4G Only
    2. 2100
    3. 1 bar of LTE Signal / full bar 3HSDPA+

    Why I updated:

    I was on firmware version 2 and happy with it. But somehow it got corrupted because my gf disconnected the battery from the back. Probably it shorted it out, I lost my Wi-Fi transmission capability. The small reset botton at the back also didn’t work. I tried to reload the firmware and the same was happening. And it wasn’t detecting a new firmware version using the ADSU UPDATING software. That’s why I used the MSOU file.

    • nick says:

      Really appreciate your response. Your reason for upgrading was the exact condition of my device after installing the 14ZZ. I also suspected that it was caused by corrupted firmware. And since it was no longer detected when plugged to my computer, decided to send the device to Smart for repair. The funny thing, they said its main board was damaged… no idea how did it happen. They replaced the board as part of warranty.

      I’d like to try 14ZZ again, hoping to get it right this time.

    • Nick says:

      Perfect, I’m now running on latest firmware. 14ZZ.
      Profile options that were deleted in 1415 are now present in 14ZZ.
      -SmartBro
      -SmartInternet
      -SmartLTE
      -SmartGPRS

  9. Nash Casten says:

    Nick somehow the wrong firmware or a corrupted firmware can actually brick the device. So that could have damaged the chipset of the board. Hope that helps although just a reminder, take this advice with a grain of salt and update at your own risk. The way I see it is that we don’t fix something that’s not broken ????

    • nick says:

      @Nash, are you also experiencing the annoying homepage redirection while browsing a certain website?
      I’m sure this problem was already fixed in the previous firmwares.

    • Nash Casten says:

      Nick I haven’t experienced that so far. I’m using Mozilla Firefox fox on my Android and Opera browser on my computer.

      When you say homepage redirection is it taking you to the setup modem GUI Y800.HOME or is it with the one that has security captcha where you need to type the letters?

    • nick says:

      The modem GUI.
      I’ve also experienced being redirected to captcha when visiting the xda forum site.
      But they’re completely different.
      Redirection to modem gui made it impossible to browse/open any websites.
      It’s probably browser problem ‘coz all of my social apps (fb, viber, sype) are working.

  10. nick says:

    Fair enough.. :)
    I’m well aware of all the possible outcome.
    It’s a good start that someone has actually tried the latest firmware.

  11. jorka says:

    guys. i wanna have smart lte pocket wifi. i have some questions.
    1. which one is better, y800 or e5372?
    2. which one is newest model, y800 or e5372?

    plz answer thank u!

  12. Nash Casten says:

    Well i havent tried the E5372 but they say its better less hassle no issues “Daw” dont quote me on that because i dont really know I’ve just read it in some forum.

    Y800 is the newest model tho.

    I suggest you check other forums on the comparison.

    Hope that helps.

  13. Nash Casten says:

    Hey so i had some firmware problems AGAIN. My Y800 Wi-Fi modem doesn’t want to transmit the Wi-Fi signal. The worst part is that I deleted all backups of my old firmware hoping that I wouldnt need it. So i spent roughly an hour trying to back track thread after thread looking for some blessed soul who have uploaded it on the net.

    Fortunately i found the someone great enough to have shared it. So in case your experiencing the same issue. Make sure to either UPDATE your firmware version or downgrade it. The Wifi Signal not broadcasting is a glitch on the modem that causes the firmware to get effed up. Probably caused by over charging it or some battery issue i cant really tell.

    Here’s a list of Firmware Versions:

    1st Update:
    SW Ver:RX413A2XX

    2nd Update:
    SW Ver: RX1415A2XX

    3rd Update:
    SW Ver: RX14ZZA2XX

    Incase you need to upgrade or downgrade you find the files that you need here. I dont have a copy Firmware Version 1 since that came with the modem.

    https://drive.google.com/folderview?id=0B9Kynmporyr8TFp5YzlLSVRWRnc&usp=sharing

  14. Nash Casten says:

    So I had issues with my firmware again. My modem stop transmitting the wi-fi signal. Since i was using the most updated one i had to downgrade it. In case your experiencing the same issue. Just upgrade or downgrade your firmware that should fix it.
    all the files you need is here.

    Hope it helps:

    https://drive.google.com/folderview?id=0B9Kynmporyr8TFp5YzlLSVRWRnc&usp=sharing

  15. Zangetsu says:

    Parehas kami ng problema ni Legend hindi kami makapag update ng firmware hindi madetect ng pc yung router… any advice?

  16. Nash Casten says:

    @Zangetsu

    Can you elaborate more on the steps you do when connecting it to your computer?

    Anychance your willing to do a go to meeting session so I can see what’s happening.

    Or upload a YouTube video.

  17. Lanie says:

    nakakaasar na talagang itong smart …. naka reg ako for 1 week pero ang binibiigay nila na signal is .5mb lang … ano to lokohan? tas nag reg nman ako sa cp ko para gawin ko nalgn model/router cp ko after 5 hours siguro aun ayw na mag net ;(

  18. vanneza says:

    hi guys:
    have some prob here. dati b4 nag start ang libre net ng smart ok nmn super lakas ng connection but now ..kahit youtube 5mins ayaw pa mag play..what the h*ll is going on..im from davao ako lang ba nakaka experience neto or kau din? sayang kasi tho prepaid ako pero 1 month naka unli..
    frustration!!!!!

  19. vanneza says:

    and yes do you guys know if may globe LTE naba out sa market? gusto ko ng palitan.. hirap maka pag trbaho online kung super slow ung connection..as in slowwwwwwwwwwwwww

    kayo kumusta connection nyo?

  20. Markooo says:

    napakabagal ng connection ngayon sadly, i’m guessing dahil sa free fb?

  21. DandK says:

    Im having the same issue @vanneza, I am also from Davao, Sandawa/Ecoland area. After nung nangyari yung free fb, everytime na mag reach ako ng 1GB consumption my speed drops from the normal 10Mbps++ down to 0.77Mbps, sobrang bagal di na nga makapag load ng FB. I already purchased 2 new sim with the same issue and purchased a new one just yesterday and now when it reached 1GB kani-kanina lang.. ayun 0.66Mbps na nman ung speed.

    It is really frustrating, tapos pag itatawag sasabihan ka lang na irereport daw nila sa technical team.. hayz. This is a SMART BRO Prepaid SIM btw, I dunno kung iba ba pag SMART LTE Sim lang..

  22. Mike See says:

    My laptop won’t detect my Alcatel Y800? What do you think is the problem with this Y800?

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