We recently discovered that the new Smart Bro LTE Pocket WiFi that is being offered to subscribers lately is the one from Alcatel. It looks like the Alcatel One Touch Link Y800 replaces the usual Huawei LTE pocket WiFi offered before.
We chanced upon the new pocket WiFi when it was awarded to one of our teams by Mazda Philippines for joining the fuel economy experiment in Clark over the week-end. It came packaged as a prepaid kit with an LTE SIM card and 7 days worth of mobile internet.
We’d assume that it is the one being offered by Smart in their online store for only Php4,888 per kit.
The kit includes the WiFi router, two 1,500mAh batteries and a charging cradle. The spare battery was a bit of a surprise but it’s great to know you can always readily replace the other one once it becomes worn out due to constant use. The charging cradle also makes it easier to set the pocket WiFi in place.
The extra battery and charging cradle makes the Php4,888 price tag seemed more palatable for an LTE device. Perhaps this is the reason why Smart switched to Alcatel from Huawei for their LTE pocket WiFi.
The Alcatel Y800 uses a regular LTE SIM, supports a quad-band LTE network and is capable of sharing internet connectivity with up to 10 devices.
Data Rate: LTE 100Mbps downlink, 50Mbps Uplink
4G LTE Bands: 800/900/1800/2600 MHz
3G Bands: 900/1800/2100 MHz
2G Bands: 850/900/1800/1900 MHz
WiFi 802.11b/g/n, 2.4GHz
Storage: 2GB NAND flash internal storage + 1GB LPDDR RAM
Li-Ion 1500mAh battery
You can get this from Smart for Php4,888 and comes free with a Smart Bro prepaid LTE SIM which is good for 7 days of LTE connection.
naupdate ko lng ung software. nd na cya nagaredirect.
Hi Guys,
Meron po akong na eencounter na issue sa Y800 device ko. There are times na nareredirect ako sa Y800 homepage while trying to browse. Tapos may nagpropromt din na “sign in to network”. Prepaid yung LTE sim ko at naka register ako sa unli LTE na good for 7 days. Okay naman sana yung signal ko na 4G -pero nag reredirect pa rin siya.
If you happen to know the cause and fix for this, let me know po.
Thank you! :)
Nag uppdate ka na ng software?
Nararanasan ko rin ang ganyan dati.
Pero after ko i-install ang software version RX1415A2XX, nawala na yung redirection sa Y800 homepage.
Na download ko na po yung patch kaso palaging undetected yung device ko. Naka connect po yung Y800 device ko sa laptop pero hindi talaga mdetect so hindi ko ma install yung upgrade. May na skip po ba ako na step? :(
Hi, I am currently encountering you problem right now. i triedto watch the screen of the device while browsing from my tablet. nag riridirect siya pag aabot na ng 18Mb ung data used mo. and its always like that for a couple of days na. thats why i was checking forums and updates baka may bandwidth cap na ang smart prepaid lte until i saw this post. my sim is currently registered as 995 upto sept 1 pero di ko na na eenjoy ang internet because of this issue. i tried to load kagabi ng 50 for a 1 day lte para ma supersede ang 995 pero ganun pa rin. btw, with regards to updates? pano ba ma update ang device baka eto lng ang kelangan.
i just updated my device’s software. It says “Download OK!”, device was restarted, and tried again. Still, when it reaches 1Mb data usage, it changes its connection to a lower speed. from 4G to H+. Any other idea? Or maybe this prepaid LTE already have data/bandwidth cap?
i just updated my device’s software. It says “Download OK!”, device was restarted, and tried again. Still, when it reaches 18Mb data usage, it changes its connection to a lower speed. from 4G to H+. Any other idea? Or maybe this prepaid LTE already have data/bandwidth cap?
just an observation sa updated device, hindi na nag riridirect ang page pero the connection changes.
katatapos lang mag-install ng 2nd update para One Touch Y800.
Details:
1st Update:
SW Ver:RX413A2XX
2nd Update:
SW Ver: RX1415A2XX
Napansin ko lang sa signal, yung dating “4G” naging “4G-LTE”.
Then yung mga profiles na lumabas sa Update 1 gaya ng:
SmartBro, Smart Internet, Smart LTE, Smart GPRS; nawala lahat sa Update 2. Ang naiwan nalang sakin SMART LTE.
Kung sa speed at lakas ng signal di ko masasabi kung anong pinagkaiba. Dati na kasing malakas 4G connectivity ko (Pasig Area). Naka Postpaid Plan ako sa smart yung may kasamang phone. So basically, nilipat ko lang yung postpaid sim ko papunta kay Y800.
Ito nga pala yung link: http://www1.smart.com.ph/Bro/support/downloads
Yung “Download” button, nakalink sya sa Main Site ng Alcatel.
Basahin nalang po at sundin yung instructions.
Pag nakapag upgrade na rin kayo, share po para macompare natin yung mga changes.
I cannot update my software :(
Help.. Here’s wat i did, pls check if i lacked to do something
1.found the “check for update”button, clicked
2. Installed MSOU file
3. Connected my device to pc (its charging) vista
4. Run MSOU
But wat it ends up with “no device available”
Wat does that mean? It wont read my device?
Do i need drivers for it to be read?
I tried several times, i cant get it to connect:(
nick,naupgrade ko firmware ko,ang problema nasira ata,pag inuon ko ei stock lang siya sa loading screen na smart,and disabled nga power button and reset buttto,pano ka nag downgrade?
thanks
Hello po, I updated the firmware of my ALCATEL Onetouch. Suddenly the usual 3G went to 3.5G which is shown in the icon as H then H+. The signal is good at least 4 to 5 bars. It’s unsually slow and I don’t what to do to make it fast again.
know*
So pag free na 1 week internet, 3g lang talaga? good to know. muntik na kong pmunta sa wireless for this eh.
Not really. Yung 1 week na free internet nila is actually 300 pesos worth of airtime balance. Unless ipapa register mo sa LTE promo nila 3G lng tlaga makukuha mo. Nung nabili ko yung unit ko eh meron padala na 300 pesos load sa sim tapos ayun, nagpa unli ako ng LTE 299. LTE all the way :D
sayang sana pala ganyan na lang ginawa ko..
help po. may napalitan ata akong setting sa device. di n ngaun ma access ang home page ng smart. pfactory reset ko sana sya pero kahit gamitin ko ng 192.168.1.1,hindi nag rerespond ung reset button.. help please!
punta ka sa site ng alcatel one touch, google mo “alcatel one touch y800 firmware update” tapos follow mo nlng screen instructions. maaayos yan, bibilis pa.
how to unlock alcatel y800
super slow here in tacloban.city smartLTE
Only 802.11 B/G and not N. Cannot bypass the 7 days free connection that comes with the new Smart LTE SIM, it’s only using 3G. You cannot load LTE 299 or LTE 995 until after the 7 day free subscription is up.
mga sir, panu ba i force na 4g hanapin nya, 3g auto kasi nasa network, gusto ko 4g lang kahit 1 or 2 bars sana. salamat sa tulong
Punta ka sa homepage (192.168.1.1). Login ka then sa connection > connection status > “disconnect”. Kapag disconnected na, Select mo ulit Connection > Network > Network Mode > 4G only or 4G prefer.
Hi!
I’m have Alcatel ONE TOUCH link Y800 4g / 100 mbps ( connects 10 wifi device which i bought it in hongkong…my concern is, does it really need to use Smart LTE sim card to make it faster or stronger internet connection ? i’m using only just normal sim card. my other concern is that, i tried using my password to control the users , but it will not work.However, it is also possible that my password is wrong and could not trace it anymore… is there any thing I can do to put a password on it , what are the procedures…can you refer me to somebody who knows how to operate this unit….Looking forward to hearing from you soonest possible time and i would really appreciate if you can assist me with my concerns /problem. I travel most often and I really need this unit to work properly for business reason… I’m base in Cebu City, Phil..Many thanks
If you forgot your password, you could always reset the device by pressing the reset button found at the back of the device. Just remove the back cover and at the upper right corner of the device, you will find a tiny reset button. This will reset the device back to its default configuration. By the way, the default password for the device is “smartbro” (without the quotes). Afterward, you could then change your password, SSID, and etc.
Great trick with leaving the back cover off to prevent it from overheating. I got mine in April 2014 here in Iloilo and it would do the same thing of turning off until you remove and slide back the battery.
One question, has anyone tried unlocking their Y800? I’ve seen sellers on Ebay who provide them once you give your IMEI device number. Just wondering since I might take mine with me abroad and would like to avoid buying another 4G LTE device since this one works well and supports alot of LTE,3G,2G bands.
Hi! I just bought mine a few days back. After using it for several hours it just turned off. And I can’t get it back on using the power button. Nid a lil help here, ty.
Mine did the same. It was working fine and suddenly turned off and was unable to restart it. However i removed the battery left it out for a second or two and then reinserted it and then was working fine. However it is still doing it!?
You are right @martin, removing the battery did the trick. I went to the repair center, they observed it for two hours but it didn’t turn off. So I said to myself maybe it’s just a random glitch or something but the next day, there it goes again. I put it in front of the electric fan and it worked fine after using it for several hours so maybe if it’s too hot, it will auto shut off.
Mine did too. My trick was leaving the back uncovered. I hope this will help.
Well mine kept on turning off so i send it back to supplier. Will see what he says!
@austen, thank you for the advice.
@martin, pls inform us what they say about it when they return it to you. Thanks!
hello everyone, i bought one yesterday, but i cant able to change the battery pack, pano po ba buksan yung cover sa likod,, nde sya ma slide… thanks in advance…tsaka ang h
@Eddie: I bought one yesterday and so far the device lived up to my expectations. Here’s how to change the password:
1.) Open any browser
2.) Type 192.168.1.1 and hit enter
3.) Type smartbro for the login passowrd (it’s the default password and can be changed later)
4.) Once logged in, hover your mouse over quick setup.
5.) click “admin passowrd” to change the password for your dashboard and “wifi setting” to change your SSID and wifi passowrd
Save alll changes and you’re good to go :D
Is ALCATEL ONE TOUCH WIFI cannot be locked? I bought one alcatel one touch wifi and I wish I can put password into it, more users can access my wifi and the battery would easily get drained. please assist me
Sablay pa din ang Smart sa area ko only Ortgas and Makati area lang talaga ang pure LTE. Anyways I find way to get rid of this lte signal issue. I have unlocked my device and now I can use Globe sim card on it now. If I’m mistaken we have a legit filipino unlocker here in metro manila that’s www.takeunlock.com and he made unit unlock in a few min.
is free?
Hi, I’m new to this so please help. I have a smart bro lte pocket wifi, but the signal keeps fluctuating. I live in makati but our building is old with thick walls so that could be a reason. Will outdoor antenna’s work? If yes, which one?
Any other lte plans/devices without a download cap but with consistent wifi (at least 1mbps as the slowest but not going any lower than that)?
e.g. use ___ lte sim with ___ huawei device.
Ayaw ko kasi ng lock-in period.
Tsaka lagi lumalabas ung y800 when i’m surfing the net, replacing my searches or what im doing. What are the reasons for that? Is it just the device saying im switching from 4g to 3g vice versa? or me needing to click on the wps button for wake-up? Distracting kasi eh.
Please answer any of my questions.
Thank you!!
May datacap din po ba ito like yung sa Pocket Wifi po ng Globe? Kasi di ako sure dun sa advertisement nila na “Free 7 days UNLI ACCESS” which I think referring to LTE. Thanks to those people who’ll reply. And pag 3G po ba unlimited internet to? As long as nakasubscribe ka sa mga surf promos ng smart? First time ko po kasi gumamit ng Pocket Wifi.
pede ba gamitan to ng WIFI ANTENNA?
Hi, I’m new to this so please help. I have a smart bro lte pocket wifi, but the signal keeps fluctuating. I live in makati but our building is old with thick walls so that could be a reason. Will outdoor antenna’s work? If yes, which one?
Any other lte plans/devices without a download cap but with consistent wifi (at least 1mbps as the slowest but not going any lower than that)?
e.g. use ___ lte sim with ___ huawei device.
Ayaw ko kasi ng lock-in period.
Tsaka lagi lumalabas ung y800 when i’m surfing the net, replacing my searches or what im doing. What are the reasons for that? Is it just the device saying im switching from 4g to 3g vice versa? or me needing to click on the wps button for wake-up? Distracting kasi eh.
Please answer any of my questions.
Thank you!!
what router/device is compatible with SMART LTE network here in VISAYAS (Cebu City) that has LAN/ETHERNET???
Plan to make SMART LTE as DSL backup to our network. Thanks?