Then I paid 2 months in advance and smart kept
dropping either the previous balance or the
last payment. It took several emails to expalin
an account payable program is a 1st year college
computer program.

Now, we’ve 2 computers and we’re working and
upoin reboot, we have to reset thru internet option out settings or repair the ipl to get
it working. Smarts login is so niggardly, even
with a verification code when our house has
15 foot walls, attack dogs, and what are they
worried about. For hour I am able to login
and work and suddenly, our connection is lost.
After resetting or repairing the ipl which I
should not have to do, it begins to work…4 hours later.
Problem is lack of competetion. When you’ve
a paid interneet connection with your own
tower you should not have to continually
login to use the service. PLDT can’t come\
past Consolacion, so we’ve this DREAM satelitte,
very poor as SkyCable is accused of a monolopy,
so now DREAM and SmartBro are a monolopy as we
should have competetion in every area. Smart would get rid of their SmartCrap if customers
had any choice in providers and same is true
of cable/satelitte. It all stinks.
I used to go to SM to pay my SmartBro bill.
On several occassions with their flashing signs
it took three hours to pay for the service each
month. I could go pay my Veco bill, go to SM
and come back and still they had no receipt.
So many flashing signs and expense is telling
customers their queue number but three hours
is rediculous. Definately theres no government
responsibility in broadcasting, but rather a
protectionist few that own and control communications and doing a really poor job of it. They cant’ bill correct, they can’t collect the statement fee right, and they are obcessed
with hackers to the point a paying customer can’t get on the internet quite often.
Rediciclous.

i’m kano, here in philippines by the way,( i’m american)