My friend just handed out this pamphlet from Smart Bro announcing a new promo called WiFly. Basically, this is an add-on service to existing SmartBro (formerly Smart Wifi) customers to avail of unlimited AiborneAccess account for an additional Php99 a month.
Here are some details of the WiFly Promo:
- The WiFly Promo will un from October 16, 2006 to January 15, 2007 with a 6-month coverage at an additional fee of Php99/month (VAT-inclusive) on top of their SmartBro subscription fee.
- Only active SmartBro 999 subscribers can automatically apply for the promo. Existing Smart Wifi 988 and Smart Bro 788 can upgrade to Smart Bro Plan 999 to be eligible for the WiFly Promo.
- Upgrades to Smart Bro Plan 999 will get a free one month WiFly to be effected on 6th month.
- Lock-in period for the WiFly subscription is 6 months. You will still be billed if you pre-teminate. You also need to inform Smart Broadband Inc., if you want to terminate after the 6-month lock-in period.
- Only one Smart Bro subscription per one WiFly account. No multiple logins will be allowed for the Airborne Access account.
A complete list fo the Terms and Conditions can be found at www.smartbro.com.ph/smartbro.
Now, that’s a really cool deal there. For just Php99, you also get an unlimited Airborne Access account. Cool huh? At least if your Smart Bro account doesn’t wok, you could go out and hook up with one of them AA hotspots. *hehehe*
With so many Smart Wifi/Bro plans, I think this promo was done partly to standardize the subscription plans to Php999 and earn a few more bucks off of the subscribers.
Still, IMHO, the promo alone is a great deal (IF you have a laptop). How about Smart Bro subscribers sell these promo account to friends and colleagues for say Php1,000 for 6 months? Good deal and the customer also profits Php406 from it. *hehe*
terms and conditions can be found @
http://www.smart.com.ph/smartbro
also 99/month is for the first 6months and will be @ 199/month
oppsss. got the url wrong. exact url should be.
http://www.smart.com.ph/SMART/Services/SmartBro/WiFLY_Application_Form.htm
Airborne Access coverage is limited only to the commercial areas where Cafe’s offer free wi-fi access. Not a good deal for me. I am fine with just the Smartbro.. >.
Can anyone please tell me where are this hotspot locations? I’m interested about this mainly for my PSP only. I don’t know where this Airborne access hotspot are. Thanks
my smart bro has no signal, between 8:00 a.m. to 5:00 pm.
my connection is good, my speed is not straigh, sometimes good, all the times bad, speed sometimes 100, but always 00, alternately display aminute, but it will back in after 15 minute
Urgent Complaint/Request re SmartBro/SmartWifi
National Telecommunications Commission
BIR Road, East Triangle, Diliman, Quezon City
Metro Manila, Philippines
Dear Sirs/Mesdames:
As a co-convenor of TXTPower, a consumer advocacy group formed in 2001, to safeguard and assert consumer rights and welfare vis-a-vis the telecommunications companies, we wish to inform the Commission of mounting complaints from subscribers of SmartBro, formerly known as
SmartWifi, the wireless broadband service of Smart Communications.
Since the start of commercial operations of SmartWifi and even after its subsequent repackaging as SmartBro, this service has generally been perceived by its customers as substandard, unreliable and untruthful in its marketing pitches.
Since April this year, when Smart Communications relaunched the service as SmartBro, problems of intermittent or dead connection, lack of automatic refunds for such occurrences, inadequate number and lack of knowhow of the Smart customer service personnel assigned to the service, and the refusal of Smart business center to accept complaints and service queries (except to accept service applications) have continued to rile SmartWifi/SmartBro subscribers.
A certain Mark Baul, who calls himself “a SmartWifi/SmartBro victim” has emailed the Commission as late as yesterday, as per a copy forwarded to us. His problem is the same as those of many others, as the Commission will know by visiting online forums where subscribers pour their anger and frustration over the service:
http://www.pinoyexchange.com/forums/showthread.php?t=210173&page=22
Some have even set up a website dedicated to chronicling the travails of being a SmartWifi/SmartBro victim: http://www.smartwifi.org.ph/
Due to the bad and unreliable service, many SmartWifi/SmartBro subscribers have naturally entertained suggestions of shifting to other broadband internet providers. However, they are prevented from doing so by contracts binding them to SmartWifi/SmartBro for one year.
Needless to say, these subscribers demand government action to protect their consumer rights and welfare. On their behalf, we in TXTPower ask the Commission to:
1.Order Smart Communications to immediately respond to all complaints regarding SmartWifi/SmartBro including that from Mr. Baul;
2.Conduct its own investigation and provide all fair and legal remedies to aggrieved subscribers including rebates, refunds and the rescinding of subscription contracts;
3.During the pendency of (1) and (2), to order Smart Communications to stop accepting new subscriptions to SmartWifi/SmartBro; and
4.Investigate similar complaints of subscribers of SkyDSL, BayantelDSL, PLDT myDSL, Globelines Broadband and other broadband internet services.
We would gladly extend all possible assistance to the Commission for the thorough investigation of this issue and towards the satisfaction of consumer rights and welfare of aggrieved subscribers.
Looking forward to the Commission’s positive response.
Respectfully yours,
Tonyo Cruz
Co-Convenor
TXTPower
my speed here is so unstable, I cant even download pictures and graphics that much coz it will take me hours of waiting. Please improve your service, my speed during daytime is so slow, I can even go to sleep faster of waiting.
Thanks and please do some action!
THANKS TO SMARTBRO FOR ITS EFFORTS TO ENABLE THE PHILIPPINOS TO CONNECT WITH THE WORLD THROUGH ITS UNLIMITED WIRLESS BROADBAND INTERNET WHICH IS SEVEN TIMES FASTER THAN DIAL FEATURING INSTANT LOG ON.mabuhay
smart is not a good service just false marketing..!
when we have a rain no connection… and they said “7x speed than dial up” shit!! why they not change to
“7x slower than dial up!
I have a comment particularly on smartbro connections, actually I have just subscribed last month. Your sales represented explained to me that this service is better that other ISP. So in our place I have no choice coz its the only ISP whom offered this kind of services.
My concern being your subscriber try to maintain and improve your service so as to benefit what we have paid from your ISP.
Thanks.
i dont get how it works i tried so many time to connect thru wifly but aint workin
why go for wifly if you could get globe’s hspda where you can connect to the internet anywhere as long as there is a 3g connection , which is like practically anywhere, though it will hurt your pockets for 2t a month =P
..what kind of service is this?
..i dont lyk ur service why?because it’s really slow “prang pagong ang pagbabasa”
..must ok pa ang card kesa sa smartbro ang tgal tpos lgng connection unplugged,,
..i think you must improve ur service..!
Cant get connected with my wife and kids whenever i want to chat with them. We got no other choice but to accept your very poor quality service.
pag games laging loggggggggggggggg kaasar talaga to smart do some action pls……..
Ang bulok ng smart bro ang bagal sobra pag nag online games laging lag bulok ang smart bro 7x faster daw sinungaling ang snart bro
How come smart Bro connection here in Bulacan is so slow you can’t get stable connection. I think Smart should do something about this before all of its subscribers switch to Globe Broadbond.
bakit po ganun logged po lagi connection ko di pa inaayos? paki gawan naman po ng paraan oh pls lang di ako makapag laro ng online games eh
dati mabilis ang connection ng smartwifi and that was way back april 2006 pero ngayon parati log putol putol ang connection every 5 to 10 min. why di derecho. ok na pagtiyagaan.
mostly all say mas mabilis ang sa kabila.
Pls. improve your service to consumers b-4 you lost them.
smartbro hay naku sabi ganda daw connection bakit ganun laging nawawalan ng internet lagi pang naddc laging bitin tuloy internet pakiayos naman po yang problem na yan abala sa mga gumagamit ng smart bro sayang ung ibinabayad namin per month
hey, i thought maganda ang smart bro. y isnt always my connection disconnected??? would you pls help us… sayang ang pera namin. maganda pa naman advertisement nyo sa tv. kabaliktaran lang pala!!! lilipat na ako ng globe broadband!!!!
don,
twice na ako tumawag sa customer service and they told me, they gonna call back. until now wala pa rin. ano yan (OPM) “oh promise me” ??? duh!! sbi pa: after 24 hours…. eh!!! 48 hours na kaya!!! sino ba ang head ng technical departmeny?…. nakatulog yata???
don,
twice na ako tumawag sa customer service and they told me, they gonna call back. until now wala pa rin. ano yan (OPM) “oh promise me” ??? duh!! sbi pa: after 24 hours…. eh!!! 48 hours na kaya!!! sino ba ang head ng technical departmen?…. nakatulog yata???
ANU BA 2?? MAS MAGANDA PA YATA ANG DIAL UP HA!!! ANG PANGET LAGING WLANG CONNECTION… … NAKu!! MAwawLan kau ng COs2mer nyan kUnga gaNyan lagi!! tsk…tsk…tsk….
grabe!!! payO ko sa mGa subsCribeRs mag DSL nalng kau pls.. … .aNg panGet tlga dami na nasayang na pera d2!! shit!!!~~!!! DSL nlang kau mGa bRad…. di ako mkaCONNECT sa RAN ONLINE eh!! !nkailang!! laglag nko ng +7 dun!!! shit tlga!!!