How to order your PSA (NSO) certificates online

A birth certificate is required when applying to most, if not all, government services in the Philippines. As it’s one of the primary identification documents in the country, it can also be used for school, work, bank purposes, and the like. Applying for a copy of your birth certificate can be done through the Philippine Statistics Authority (PSA, formerly NSO) and their centers.

However, did you know that you can also order a copy of your birth certificate online? Through the PSA Serbilis website, individuals can request a birth certificate. Not only that, but the service also processes requests for marriage certificates, death certificates, and CENCOMAR (Certificate of No Marriage Record). Here are the steps in ordering your NSO certificate online.

Author’s note: Details have been censored for privacy purposes.

Step one:

On the PSA Serbilis 15 homepage, users can click on the “Click here to request now” button which will take you to the Terms and Conditions page. Click on “I accept,” and you’ll be taken to the next page.

Step two:

The PSA will first ask for your contact and delivery information. You’ll be required to fill up the following details:

• Requester’s Name
• Complete delivery address
• Telephone/Mobile No.
• Email address

There is also an optional Tax Identification Number (TIN) field at the end of the page. After filling up the required information, there will be a pop-up asking you to confirm if the details are correct. Click “Confirm” if there are no discrepancies.

Step three:

On the next page, you’ll see the kinds of certificates you can request. Since we’re focusing on acquiring a birth certificate, click on the Birth Certificate button.

Step four:

The next page will then ask you to supply several details to process your birth certificate request. Fill up the following:

• No. of copies to be requested
• Name (Maiden name if married female)
• Sex
• Place of birth
• Date of birth
• Father’s name
• Mother’s maiden name
• Date of registration
• Purpose of request
• Relationship to the Birth Certificate Owner

The PSA Serbilis also placed a reminder about the Child and Youth Welfare Code (Presidential Decree No. 603), stating that birth records cannot be released without any proper authorization. If the requester is not the owner of the birth certificate, parent, spouse, direct descendant, or legal guardian (if minor), please be sure to have an authorization and ID of the document owner of the certificate together with the requester’s ID.

Step five:

After filling up the form and confirming details, you will be taken back to the Requests Summary page. It will detail the request, as well as the total amount to be paid, depending on the number of copies or the documents you request. Each birth certificate request costs PHP 330 or USD 20.30 if you’re requesting from overseas. Once you’re sure about your information, go ahead and click on the “Submit” button for the PSA to process your request.

Step six:

After submitting the request, you will then be taken to the Acknowledgement page. On the page, you’ll see a Batch Request Number and a Request Reference Number for each request made. If you are paying for all the requests in the batch, take note of the Batch Request Number. If you’re only paying for one request, take note of the Request Reference Number.

Payments for your request can be made through:

• Credit card
• BDO
• UnionBank
• Bayad Center

If you’re paying over the counter, you need to print two copies of the Acknowledgement page; one copy will be for yours to keep while the other copy will be for the bank. Once paid, PSA will then deliver your documents via courier. The delivery schedule is from 8 AM to 5 PM, Mondays to Fridays, except during Holidays. The delivery period depends on your specified delivery address:

• Metro Manila: 3 to 5 working days after payment
• Other cities and provinces: 4-9 working days after payment
• Other countries: 6-8 weeks after payment

We hope that this article helped you out in acquiring a birth certificate online. If you were able to try this service, let us know how it worked out!