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Home » BlackBerry to end support for legacy devices on January 4

BlackBerry to end support for legacy devices on January 4

On January 4, 2022, BlackBerry‘s legacy services for 7.1 OS and earlier, BlackBerry 10 software, BlackBerry PlayBook OS 2.1, and earlier versions will no longer be available, the company said in a support FAQ.

At the time of termination of services, devices running BlackBerry 7.1 OS and earlier software, BlackBerry 10 software, and BlackBerry PlayBook OS 2.1 and earlier software through either carrier or WiFi connections will no longer reliably function.

These devices will lack the ability to receive over-the-air provisioning updates and as such, this functionality will no longer be expected to reliably function, including for data, phone calls, SMS, and 9-1-1 functionality. In addition, applications (BlackBerry Link, BlackBerry Desktop Manager, and BlackBerry Blend) will also have limited functionality.

The termination of these service offerings and infrastructure will also impact functionality for applications such as Enhanced Sim Based Licensing (ESBL) / Identity Based Licensing (IBL), BlackBerry hosted email addresses, BlackBerry Link, BlackBerry Desktop Manager, BlackBerry Blend, BlackBerry Protect (allows consumers to lock, locate or wipe BBOS, BlackBerry 10 devices remotely. There is no impact to the new BlackBerry Protect which is an AI-based endpoint security solution).

You may check out the list of devices, software, applications, and service offerings that are affected here.

Source: BlackBerry

  1. Goodbye #BBM

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