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Mobile Data shortcut disappears from Galaxy S6, S6 Edge

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The Mobile Data shortcut on some Galaxy S6 and Galaxy S6 Edge have been mysteriously missing on a handful of handsets.

We first received a report from a @theglennong yesterday via Instagram regarding the issue on his Galaxy S6 Edge.

S6 Mobile Data • Mobile Data Shortcut Disappears From Galaxy S6, S6 Edge

The shortcuts is complete gone and even editing the Quick Settings panel does not show up the shortcut.

This morning, we also experienced the same issue on our openline Galaxy S6.

Realme Philippines

We can still activate or deactivate mobile data via the Settings -> Data Usage as well as the power confirmation window (long press on the power button). However, shortcut for the Mobile HotSpot is also missing.

Mobiledata Missing Galasys6 • Mobile Data Shortcut Disappears From Galaxy S6, S6 Edge

We’re still unsure why this happened so we continue to investigate. Please chime in on the comments if you encountered the same problem.

Update: Here are several possible fixes for the bug:

1) Backup your phone’s content and do a full factory Reset.

2) Download and install this temporary fix here (fixdatatoggleapp.apk).

3) Official Samsung app fix here.

Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech. You Can follow him on Twitter @abeolandres.

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Ro2
Ro2
6 years ago

FOUND a solution to mobile data shortcut restore

Steps
1. Install ” QUICK PANEL RESTORE” from Samsung app store

2 .Open it & click on restore

Works perfectly well
Try it !

Thanks to Samsung care support

Rohith
Rohith
6 years ago

FOUND a solution to mobile data shortcut restore

Steps
1. Install ” QUICK PANEL RESTORE” from Samsung app store

2 .Open it & click on restore

Works perfectly well

Thanks to Samsung care support

mykel2425
mykel2425
6 years ago

Mobile data toggle for note 3 also missing

Jun Tariman
6 years ago

I have a fix: https://hitechtabai.wordpress.com/2015/06/17/samsungs-galaxy-s6-shortcuts-missing/

Paul
Paul
Reply to  Jun Tariman
6 years ago

Thanks Juan, it works! :-)

Kevin
Kevin
6 years ago

Same thing happened on my S6 here in Cape Town, South Africa. Still waiting a fix from Samsung, very annoying :-(

mrsironbad
mrsironbad
6 years ago

Me too! I noticed it last weekend. It’s a bit inconvenient. :(

Bailey
Bailey
6 years ago

Just found out that my mobile hotspot is also missing I thought its just my mobile data toggle.. one more thing my default email icon is missing in my home screen.. and lastly weird things happen to my s6 when I play music my phone vibrates.. I just restarted it and its gone..

ZhyPhr024
ZhyPhr024
6 years ago

It also happened to my Galaxy Tab S 8.4 LTE. What I did, just reset to default. Just give it a try.

Meg
Meg
6 years ago

Having the same problem on the S6 Edge. This is shady as hell. Any fixes available?

CA S SHARMA
CA S SHARMA
6 years ago

Found a helpful solution. Check the fixdatatoggleapp.apk post by NimeniAltu.
http://forum.xda-developers.com/attachment.php?attachmentid=3361833

Mariel
Mariel
Reply to  CA S SHARMA
6 years ago

Thank you so much.. mobile data icom is back

Paul
Paul
Reply to  CA S SHARMA
6 years ago

Works nicely on S6 Edge – many thanks

Robert
Robert
6 years ago

Mobile data shortcut disappeared this morning. Tried to restart and tried to fix it but to no avail. I Googled it and found this site. I am in Riyadh.

hamisi
hamisi
6 years ago

Same here… in Kenya

Jaco
Jaco
6 years ago

Mine is the same.I am in south africa and they should fix this problem as soon as possible!!

Fred
Fred
6 years ago

Same here on the s6 edge. I wonder if it is not the operator who has pushed that as they try to maximise the data usage in their offer.. I remenber a few weeks ago that I received such note that the switch between wifi and data will be automatic… not sure if Samsung – level down is fully aware of this…

Nikka
Nikka
6 years ago

Happened to me as well. Mobile data disappeared from quick panel settings. I called samsung customer service earlier and they told me that they already escalated the concern.
For meantime, we need to go to settings, click data usage and turn on mobile data.

Neos
Neos
6 years ago

The same problem on s6 edge

Chris
Chris
6 years ago

Same problem here with the S6 Edge. The mobile data shortcut disappeared totally today.

Miriam
Miriam
6 years ago

have just noticed this problem on my s6 edge. @kent please explain how you reset your notification panel. It would be really helpful.

Riz
Riz
Reply to  Miriam
6 years ago

There is no fix yet. Wait 4 samsung

gheboss
gheboss
6 years ago

Happened to me as well, hope you find a solutiin

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