Globe breaks silence, explains Fair Usage Policy

It seems Globe is the only one actively defending the telco’s Fair Usage Policy. In a recent release they sent out via Twitter, they explained the FUP in a nice little infographic.

Here’s the entire picture of what the whole throttling and daily bandwidth allowance works.

They’ve also pointed out that less than 3% of their subscribers do exceed the 1GB per day or the 3GB per month allocation.

The controversy broke out last week when Globe started actively enforcing their Fair Usage Policy, sending out text messages to heavy users informing them of the measures implemented once they reach the daily and monthly allocation.

It seems Globe is trying to wean the 3% of their subscribers out of their network. The strategy is to endure all the pain with restricting all those 3% of their subscriber base (and the huge possibility of losing them to a competing network), rather than wait for the others to enforce the same on a later date. It’s either now or later and Globe decided to take the heat first and get it over with.

Last week, we noted that both Globe and Smart have their ow versions of the FUP. Globe has 3GB stated on print while Smart has 1.5GB cap stated in their FUP. You can read more about it here.

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

282 Responses

  1. Avatar for Agron Agron says:

    I’m still wondering why put “unlimited” if there is cap?

  2. Avatar for Niknok Seyer Niknok Seyer says:

    3GB / mo is not bad.
    T-Mobile offers a similar setup at 2.5GB / mo (though without the daily cap).
    I’m with an AT&T family plan with 6GB shared (for 4 smartphones) and fortunately we’re not reaching our 6GB cap.
    End of the day, it’s all about one’s mobile internet usage. The fair usage policy is just there to prevent abuse of LTE just to download torrents.

  3. Avatar for Lan_7inches Lan_7inches says:

    kung ipagpatuloy nila ung gnyang Fair usage policy nila, Let’s insist na dapat wag na silang tumanggap ng subscriber dahil sa dami, hindi na kaya ng network nila!!!

  4. Avatar for hays hays says:

    simple lang gagawin ko
    – i will not renew my contract
    – i will advice my friend and on any blog na wag na sila mag globe

  5. Avatar for Ervin Ervin says:

    kung hindi naman talaga unlimited edi gawin na lang nila na per GB. for example kung ililimit nila na 3gb per month edi gawin nilang 999 for 3gb pero dapat kung 4g… pag nasa Metro Manila ka dapat 4G speed. sa ibang bansa may mga telco na walang unlimited pero dahil hindi sila unlimited ginogoal nila na fastest internet un maprovide nila sa users para makalagpas un mga users nila sa bandwidth limit. 4g network daw sila pero wala naman pinagkaiba sa 3g connection and minsan mas mabagal pa. Anu kasing magagawa ng 1million G pa na wireless infrastructure kung and backend nila is kupad broadband naman.

  6. Avatar for Lan_7inches Lan_7inches says:

    WAG NYO BAYARAN si GLOBE!! Hayaan nyong sumakit ulo nila! Ok? ;D

  7. Avatar for jograd martinez jograd martinez says:

    Nagpost lang si globe ng ganito makareact na mga tao wagas… e kahit naman si smart meron niyan. Wala naman tayo magagawa diyan kasi impossed ng ntcyan to make sure other subscribers are not disrupted. I’ve been a subscriber of smart and globe for years and I must say, pareho lang naman sila may kakulangan at kagalingan, its a matter of customer service lang nagkakatalo.

    • Avatar for Lyka Lyka says:

      beg to disagree! All-in plan Smart subscriber ako. i use lte of my phone, use it as hotspot, to download bluray-ripped torrents, like 5gb to 10gb/movie. my bandwidth is 10gb – 15gb a day, seriously. been doing this for 6mos already.

  8. Avatar for JP JP says:

    What they don’t get is you could easily get to the limit even with casual activity. Software updates, app updates, online radio, watching Youtube videos. Even purchasing and downloading content (music and video) from wherever. You subscribed to unlimited internet exactly for these purposes. So kung hindi mo naman magamit this way, huwag na lang.

    What good is super fast speed if you can’t maximize it? If they intend na gamitin ko lang siya for email and other casual purposes, it doesn’t matter if I have LTE or a slower connection (but still generally good speed) as a 10 KB email would be sent without noticeable time difference (technically, may difference, but in actual usage, they’d all be sent “instantly”).

  9. Avatar for Tuko Moyinmo Tuko Moyinmo says:

    Sus. Meron FUP pero wala naman FSP (fair service policy). mobile data connections on this country are ridiculous. LTE connections get DIALUP speeds must of the time. Kalokohan.

  10. Avatar for Wewglobe Wewglobe says:

    Ganito na lang, wag na lang tawagin unlimited ang hindi unlimited kung di namantalaga. No problem sa data cap kahit prepaid basta wag lang lokohin customers. Data cap or wala mabagal pa rin naman 3g nila eh

  11. Avatar for leonard leonard says:

    Seriously? 250-350 ang Cap ng company namin. COMCAST. US cable.phone.and internet provider! Don’t u dare use the word Globally!

  12. Avatar for perfect stranger perfect stranger says:

    mali representation ng data nila. pag naka prepaid ako syempre zero ang consumption ko sa data since may bayad. naturally more than 90% ang hindi nakaka 1GB per day. they should have limited their sample size to those who are actually subscribing to unli internet plans. pero syempre gawain talaga nila ang magbigay ng misleading information so long as it is to their favor.

    ano ang sense ng pagiging unlimited kung sila ang nagdidikta kung saan mo gagamitin ang internet service (emails, posts, etc.)? LOL.

  13. Avatar for Paulo Paulo says:

    I don’t really care about the 1GB per day cap. We have our home internet connection via wifi for heavy downloads. Even if it’s just 2mbps. & if i really have to use my phone’s internet. movies are only 700-900mb in YTS (used to be YIFY). I only use this for school & when I’m in the province & have to watch my youtube vids. etc. the real bummer is the 3GB per month allocation. Caps should only be applied daily. Not monthly. The 1GB cap per day is enough. 3GB per month is outrageous! I could use all of that in just a week! & yes there’s no LTE here in Antipolo. Speeds here are atleast 3-5mbps.

    • Avatar for perfect stranger perfect stranger says:

      napaka selfish mo naman. di lahat ng tao kaya magbayad ng isa pang internet plan para sa bahay at isa para sa school/personal use.

    • Avatar for SunCell Subscriber SunCell Subscriber says:

      Edi makuntento yung mga hindi kaya mag-avail ng additional internet line. Access to the internet is a right, pero yung means mo para ma-access ang internet is a privilege.

  14. Avatar for mac mac says:

    anu ibig sabihin ng globe. ARE WE SUPPOSED TO USE OUR MOBILE PHONES FOR JUST FB UPDATE? TWitTER? AND CHECKING EMAIL?! para san pat gumawa ng smartphones? are they suggesting we subscribe to another line for home use para mag dl ng games and apps sa android ntin na anlalaki talagaa HOY MAGISING NGA KAUNG MGA EWAM JAN SA GLOBE HINDI NA PANAHON NG NOKIA SYMBIAN PHONES AT JAVA PHONES!!! KELAN KAU PINANGANAK???

  15. Avatar for lakan tutero lakan tutero says:

    Shut the fuck up, Globe. Shut the fuck up.
    There’s no such thing as valid explanation when you just care about damn money while crippling and screwing your consumers.

  16. Avatar for johnonline johnonline says:

    Lol @ this article. Parang paid advertisement. Well, sponsor ata ng yugatech ang globe kaya walang kwenta rin yung article.

  17. Avatar for Gino Gino says:

    Watch this and share. This greatly explains all the crap globe and other ISPs are saying about congestion. Its all about MONEY!
    https://www.youtube.com/watch?feature=player_embedded&v=uyuIiG4c4Go

  18. Avatar for theSandies theSandies says:

    5GB cap sa HK. Globe network sucks kaya imposible na magkaroon ng 3GB overusage per month. di nila ma perfect ang 3G/HSPA+ nila.

  19. Avatar for Anon Anon says:

    Smart also has a data cap.. its 1.5GB/month and also 1.5GB per day.. it already have been posted by Yugatech.. Globe has 3GB/month and 1GB/day.. so what will you choose?

    • Avatar for meh meh says:

      Prepaid LTE is currently unlimited on Smart

    • Avatar for ybeth ybeth says:

      Talagamay cap ang smart? 1 week na smart gamit ko heavy internet user ako pero ok pa rin nman ang speed unlike globe na maiinis ka gamitin kapay nareach mo na 1GB kaya pina cut ko na

  20. Avatar for jhepoyskee jhepoyskee says:

    BTW Yuga/Abe, since you are one of the top tech bloggers na pwedeng maka influence sa mga tao, you should let them now na ganito ang globe, the future subs should know na 3gb monthly allowance lang and pag lampas ka na dun you will be kicked out to their unusable 2g network. Unlimited should be removed on their marketing sales. Pero since isa ang globe sa mga sponsors mo(sana hindi) sana kampihan mo yung mga readers ng blog mo.

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