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Globe doubles Philippine Internet Bandwitdh

In a lunch event today, Globe Telecom and Tata Communications announced that their new submarine cable system has been activated and carrying traffic to the Philippines.

Called the Tata Global Network – Intra Asia (TGN-IA), the cable system has been in plans since 2006 (even before the Taiwan earthquake that crippled internet in the Philippines).

The cable system now connects Singapore, Hong Kong, Vietnam, and Japan to the Philippines. The cable networks were designed to avoid the earthquake zones around Taiwan and will offer a total capacity of 3.84 Terabits per second.

Globe’s initial capacity is 50Gbps which effectively doubles the total bandwidth capacity of the Philippines.

Well, what does this mean to regular consumers?

  • Much less congestion in Globe’s network so subscribers are able to achieve their allocated bandwidth speeds.
  • Reduced latency for business customers. This is good for VOIP and network gaming. The route between Singapore to Japan will now have the lowest latency in Asia at only 63ms.
  • Alternative international cable network that will reduce incidents (like connectivity failures and congestions) caused by natural disasters like the Taiwan earthquake of 2006.

The cable landing site is now located at Ballesteros in Cagayan province, away from the usual landing sites in Nasugbu, Batangas. Globe Telecom spent $90 milllion for this project.

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

52 Responses

  1. Avatar for ellen ortiz ellen ortiz says:

    please help me im so depres on what happened

  2. Avatar for ellen ortiz ellen ortiz says:

    can anyone help me on how to locate a person just her globe cell phone nos. i,m looking for these person who get my money i send it tru gcas & didnt ship the package that i buy to her pls help me please email me

  3. Avatar for ktd ktd says:

    Same old globelines broadband, slow high pings and every problem is blamed on a system restoration that has no end. Talked to a customer service rep today due to get slow downloads and high pings that started today, of course the excuse was system restoration. Asked them when it started and when it was supposed to be done and that really messed him up. He started babbling but eventually i think even he saw that he was not answering the simple question and told me the restoration had started on April 8th..Apparently the longer globelines works on a problem the worse it gets. I had a stable connection over the past month until today and yet he blames today’s slowdown on a month long restoration. Of course they have no clue when the claimed restoration is supposed to be finished..big surprise.

    In my opinion Globelines customer service exists to blame every problem on a on-going system restoration that will never end and to apologize many times over the course of your call and never ever provide any real information.

  4. Avatar for Alah Eh boy Alah Eh boy says:

    darnn globe wired sh33t.. I been nagging every now and then regarding there connection speed. sometimes or very frequent. I cant even able to connect to skype since my speed is very dying, the speed is ultimately slow..

    but theres nothing I can do, since im still lock for few striving months on their connection.

  5. Avatar for eve eve says:

    It is so disappointing and disgusting that for more than one week (Sunday up to Tuesday the following week), my complain about dead dial tone has not yet been acted upon. I believe I don’t deserve this kind of service!

    I have not been remiss with my monthly dues. It is always paid on time. I really wonder why it is keeping Globe technicians too long to repair the problem!

    The telephone is supposed to be used for keeping in touch with loved ones and friends, associates and all acquaintances or business purposes and also a means to inform what is happening especially in times of crisis and emergencies like the flooding and the like. But in this case, it has not served the purpose.

    I am a loyal globe subscriber – both mobile and land line and as I mentioned earlier, I pay my bills on time. So, I deserve good service. Can Globe do something about this? I would like to experience an improved and better service. If this poor service is repeated, I would not hesitate to transfer to another provider.

    Moreover, I expect that I should be informed of any promos a loyal subscriber should know but it never happened. Can something be done about this, too?

  6. Avatar for JuzSoFazMyAz JuzSoFazMyAz says:

    It’s just so fast my ass! To SkyBroadBand,,i,,

  7. Avatar for Abates Abates says:

    This is a Six month problem which Globe seems to not have the expertise to fix. We are a business and have three accounts and multiple cellphone accounts. Globe/Innove personnel spend time here but to no results. One account works well, one account works some times and the third seldom works. The phones work. Cannot pay for Internet accounts on line and Globe cannot fix that either so we drive for two hours each month to pay for these accounts. we can pay for the phone accounts on line.

    I see this as a Globe/Innove management problem not the workers. The management seems to be very ineffective and knowledgeable. Guessing they are probably someones relative or cronie. They are certainly not good managers. Maybe thats why they are number two, and maybe number three.

    Remember, a slow connection is better than no connection in most cases.

    Beware of Globe/Innove Internet Services

    This is the status of my Globe 512 Wireless Broadband and has been for over 90% of the last 6 months. This is a business account it is nonfunctional for what it was purchased for. It worked for 2 hours yesterday then died. We have 3 accounts and the others work better than this one, 1 account is up for over 90% of the time. The Globe/Innove Techs say it is in the system and they call it in then it works temporarily and then stops. So if you have a business and need your internet connection I would suggest looking at more reliable providers.

    10/2/2009 2:21 PM
    WCDMA Only
    Wireless Network Information
    Network Provider
    Network Type LIMITED_SERVICE
    RSSI -87 dBm
    RSCP -92 dBm
    Ec/Io -5 dB
    Cell ID Dec:8222 Hex:0x201e
    LAC Code 000 000 Dec1:11700 Dec2:45180 Hex:0x2d 0xb4
    Modem Information
    IMEI 351826010293093
    Control and route module software version GLCRP670M1V1.0.1B01
    Wireless access module software version GLWAP670M1V1.0.1B01
    Hardware version P670M1-2.0
    Data Statistics
    Connection Status Disconnected
    Total Data Recv 0 B
    Total Data Sent 0 B

  8. Avatar for Blade Blade says:

    Some sources says that Globe is planning again to increase its bandwidth cap for its subscribers hope it materialize to vindicate themselves for an unending “Network Restoration” and “Network Upgrades” they been telling for months now (some years).

  9. Avatar for Stinger Stinger says:

    Globe DSL sucks. I live in Makati and I don’t get continuous internet service from them.I only get 2 to 3 continuous hours each day. I always call their customer service and they always give me the same reasons every time. “There’s trouble in your area.” Talk about “airways” robbery.@#$%^&*. What is “good” about them though is that their bill comes on time.@#$%^&*(

  10. Avatar for xwin xwin says:

    It’s good news to learn that there are new submarine cables, but what troubles me is that I’m no longer able to connect to their servers that “skip” the proxies since last month. I’m from Cebu.

    Globe should just ditch their transparent proxies. It’s a pain in the a**.

  11. Avatar for Kyle Kyle says:

    Globe Telecom launches WiMax service
    By Roderick T. dela Cruz

    Globe Telecom announced yesterday the launching of its WiMax service that will enable more Filipinos to connect to the Internet.

    “Now, people who previously had little or no options for broadband Internet connection are now able to access the Internet through Globe Broadband, powered by WiMax,” the company said.

    WiMax or worldwide interoperability for microwave access, is a standards-based technology designed to enable the deployment of wireless broadband access as a cost-efficient alternative to cable and DSL.

    The new technology can cover distances greater than those of other wireless technologies, such as WiFi, CDMA or 3G.

    Globe said its network was the first and largest 2.5Ghz WiMax (802.16e) broadband network in Southeast Asia.

    The company said its WiMax service, available starting this month, was a high-speed Internet plan that let users surf the Web at speeds of up to 512 kilobits per second for P795 a month.

    “We challenge anyone with a competitive wireless subscription to try out our WiMax-backed plans. We are so confident with our service that we challenge you to try out our connection, risk-free,” said Menchi Orlina, head of the Consumer Broadband Business Group.

    “Should you be unhappy with the connection within one month from installation, we’ll give you your money back, no questions asked.”

    The service is initially available in selected areas in Southern Luzon, Visayas and Mindanao.

    http://www.manilastandardtoday.com/?page=business4_mar26_2009

  12. Avatar for mindy q. mindy q. says:

    is Sky Broadband the only ISP that offers up to 12Mbps for residential customers?

    do you have an idea why telcom companies like PLDT and Globe do not offer speeds higher than 3Mbps for residential customers?

    do you think they’re afraid that residential customers will just use it for P2P or open internet cafés?

  13. Avatar for Anne Anne says:

    No improvement yet… I’ve been using Globe Visibility (now known as “Tatoo”) for 2 years now on the unlimited data plan, and this is the WORST that I’ve seen it perform.

    I use the service in the Q.C., Pasig, Cainta, and Pampanga area (yes I get around a lot). They all perform badly. It might be the transition. I noticed that the gateway IP changed in Cainta and Q.C. already, but when I’m in Pampang ait reverts to the old IP.

    PLEASE let these be birth pains.

  14. Avatar for the saint the saint says:

    Good news for globe subscribers. http://watchonlinestream.blogspot.com/

  15. Avatar for iMadrid iMadrid says:

    This press release from Globe is just an announcement that they are increasing their network to solve congestion.

    @Mindy Q… is correct 50 gigabits/sec is Globe Telecoms entire Internet bandwidth pipe connecting to the world.

    This internet bandwidth you would be surprised are shared by all. That includes your cellphone if you are using 3G to surf the web. Make calls long distance or send international text messages. This is all routed thru the interent via undersea fiber optic cables. Thats why this Telcos are making a killing for those Php 15/txt message.

    You could only wish they would provide faster DSL service but thats only wishful thinking.

    I hope people realize the inherent limitation of aDSL. Globe’s fixed line service still runs on Copper Wires. The maximum speed you could get from DSL thru copper is still 7 megabits/sec. IF you are lucky to be located near enough from the DSLAM so you could get that speed. But not everyone can get that. Since the last mile rule still applies.

    Currently Globe’s fastest residential DSL is just 3 megabits/sec. In my area, my dsl modem can detect the maximum speed my line could handle is up to 2 mb/sec. I have a 1mb connection and it serves me fine. But with todays current standard it still freaking slow. Upgrading to a 2mb or 3mb connection wont actually do me any good, than just pay more money for a slight incremental speed increase.

  16. Avatar for John Homer Alvero John Homer Alvero says:

    For the regular internet user, i don’t think the increase in bandwidth improve user experience for the following reasons:

    1. we don’t know if they will ever remove or increase bandwidth caps per user

    2. the problem with globe’s dsl connection is in the last mile

    3. we don’t know if indeed they will ditch transparent proxy

    4. customer service sucks. it just sucks

    Globe’s last mile connection doesn’t suck in all areas. Some areas are good, some areas are not too good. But if you can avoid globe dsl, avoid it.

    Globe’s bandwidth increase is a welcome improvement since a few ISP piggy back on them (MyDestiny Internet). I do hope that Destiny will also improve it’s bandwidth coming from Globe.

    As for provincial areas, like Tacloban, Leyte. You can’t avoid service interruptions. The farther you are from the core network, the more likely there are service interruptions (think fiber-cuts, etc), less moving parts, the better.

    On another note, would anyone know PLDT’s total international bandwidth? My business just got migrated to what they call NGN, im pretty satisfied with 3.5mbps that they are giving me. NGN is fast, but i feel it’s more prone to error/disconnection. The reason? well apparently, they are using new facilities, all IP based, and they don’t have inhouse engineers who will troubleshoot the new facilities. Hmmm.

  17. Avatar for ride ride says:

    Wimax has already been overshadowed by LTE, and from what I read network operators around the world are hesitating to put up Wimax due to the promise of the next-gen LTE networks.

  18. Avatar for mindy q. mindy q. says:

    50Gbps is the bandwidth capacity of the entire Globe Telecom network NOT 50Gbps for every Globe Broadband subscriber.

  19. Avatar for Axzar Axzar says:

    Has anyone actually seen better performance yet?

  20. Avatar for Agrimensor Agrimensor says:

    That’s good news from Globe. Here in my area Globe has started laying out their lines. Unfortunately for them, both Digitel and PLDT is also upgrading their facilities. Im seeing their contractors left and right everyday. Minsan nagakaksabay pa. I live in TMC Cavite.

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