Has your PLDT myDSL slowed to a crawl?

For the last couple of weeks, my PLDT DSL connection at home has crawled to a turtle’s pace. I don’t often get this type of problems in the last 4.5 years but this time, it took longer than one would expect.

I know how the infrastructure/network works and I’m usually very patient with these types of issues that’s why it took me several weeks to realize this could be permanent and I’m doomed to settle for dial-up speeds. Just look at my SpeedTest results below:

Yugatech 728x90 Reno7 Series

pldt mydsl

Anybody else experiencing the same problems lately? At first, I thought it could be several possible reasons:

  • Too many people connecting to my open wifi? I’ve always had my WiFi open to neighbors so they can use the net once in a while. I tried securing the network so only one PC has access but the slow connection remains.
  • Wiring problems. Sometimes, a faulty wiring or a defective data-voice splitter can cause problems like these but I couldn’t find any.
  • I got downgraded, unknowingly. Maybe the people at the NOC downgraded my 2Mbps Plan 1995 to 384Kbps.
  • Maybe there’s some problem in my area. I called up customer support and they tell me everything’s okay from their end.
  • My node got congested. That’s probable but that usually happens only to cable internet subscribers.
  • PLDT is punishing me for not paying on time. Forgot to pay for 2 months and I got a letter from their legal /collection agent proposing that a legal action might help me remember to pay on time. I already paid in advance so that shouldn’t be a problem.

Then, I ran out of excuses for PLDT. So now, after exhaustively taking into consideration numerous factors, I’ve come to a decision to just jump ship and sign up for a new ISP. I guess it’s time for Globe DSL or take that 6Mbps offer from Sky Broadband.

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

148 Responses

  1. Avatar for John Minus John Minus says:

    Loved reading this.

  2. Avatar for Miguel Miguel says:

    Sa akin 1. 5 mbps pero mabagal pa rin… haaaaaaaaaaaaaaaaaaayyy… problema talaga…. innacurae ang nakukuha kong speed..

  3. Avatar for alex alex says:

    For the past 2 weeks I have also noticed that myDSL internet connection here in Novaliches, QUezon City have slowed down. Previously when I download files I used to have a download speed of around 90kb/sec to 100kb/sec but these days I only have 30kb/sec to 40kb/sec. Did PLDT downgraded the service for the residential plan? I’m already thinking of shifting to a new ISP if this situation goes on until next month.

  4. Avatar for andy barok ako andy barok ako says:

    can anybody tell me how this is done? Ano ba ang way para makakuha nito? salamat!

  5. Avatar for mucha buena mucha buena says:

    ang sama mo girl! hahaha! If ever naman, maganda ganda naman ang pipiliin ng pldt. They won’t just get someone out of the ordinary. hehe

  6. Avatar for ria_sonrisa ria_sonrisa says:

    ah okay. so is this girl any beautiful to endorse a product or just the typical maputi na pwede maging sales girl? KIDDING! hahaha!

  7. Avatar for redstrong redstrong says:

    mucha buena: so does this woman’s intuition of yours tell you qik is a good thing? Nice going for a review. hahaha! And oh, it’s great to know you’re a woman. Wala lang.

  8. Avatar for redstrong redstrong says:

    ria_sonrisa: ryan is the main star of the the qik brand. Since it’s easier to attract the ladies, perhaps they made him the center spotlight.

  9. Avatar for redstrong redstrong says:

    yellowcabsfinestbanana, apparently there’s a woman endorser. She’s a bit hot…okay that’s rude. She’s a beauty.

  10. Avatar for bugsbunny01 bugsbunny01 says:

    so pwede pala magpaupgrade from plan 999 to 3mbps and they’ll give you the free wifi router?

  11. Avatar for caliber 38 caliber 38 says:

    okay thanks. parang naeexcite naman ako sa router na yan with what seems to be included in a great package. NICE! WOOHOO!!!

  12. Avatar for mucha buena mucha buena says:

    redstrong, yeah kinda. pero i’m not that easily persuaded. I just have a good feelng of what’s going to be a dud and what’s not. :) Ewan, women’s intuition i guess. heehee

  13. Avatar for ria_sonrisa ria_sonrisa says:

    caliber 38, yeap there is. call the hotline if you’re interested for an upgrade (but i don’t know if they’ll give it to you that quick though). Try to negotiate with them as I don’t know the whole process and stuff. 101-885 is their number.

  14. Avatar for yellowcabsfinestbanana yellowcabsfinestbanana says:

    what’s the girl endorser’s name? Can someone post the picture here of her? Would be much appreciated just like how women can go gaga over Ryan for some reason.

  15. Avatar for caliber 38 caliber 38 says:

    oh god, can anyone confirm that there’s a free wifi router if you get the plan of something like 3mbps ata? a friend of mine told me aboput it. meron daw qik nito. can anyone confirm? thanks.

  16. Avatar for ria_sonrisa ria_sonrisa says:

    huh? Oh right the girl endorser. haha! Kinda forgot about this. So it’s not only Ryan but also some girl huh? Bakit wala siya sa press release?

  17. Avatar for redstrong redstrong says:

    Yeap, but I haven’t seen her yet. A friend told me about it when he came to the relaunch party of qik. I think it was either last month or early july. I forget.

  18. Avatar for yellowcabsfinestbanana yellowcabsfinestbanana says:

    ^^a girl endorser? Meron ba?

  19. Avatar for redstrong redstrong says:

    ria, yes that girl’s an endorser although probably not in TVCs. Probably in billboard ads.

  20. Avatar for yellowcabsfinestbanana yellowcabsfinestbanana says:

    oh okay. well with the economic slowdown, looks like every penny should be worth it, including our internet connection huh?

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