Latest public report from PLDT Investor Relations showed Smart Bro as the largest broadband service in the country with over 384,000 subscribers nationwide since it was first launched in June 2005.
In its 2008 1st Quarter report, PLDT revelead that Smart Bro’s subscribers surpassed PLDT myDSL service since end of 2007. PLDT myDSL has about 300,000 subscribers by end of March 2008 and 264k at end of 2007.
Based on their historical data I gathered from old annual reports, I’ve plotted the growth of Smart Bro since it was offered in June 2005.
Legend: Dark Orange bars: Total subscribers for the quarter. Light Orange bars: Number of new subscribers for that quarter.
In 2007, Smart Bro was able to more than double its subscriber base from 122k to 302k, a 148% increase. Despite the growing number of complaints about the service, it was able to gain the highest ever number of sales leads from January to March 2008 at 82,000 subscribers. Interesting numbers, huh? And the graph looks like the growth is exponential.
I couldn’t find the figures for PLDT WeRoam but from my computations, it’s somewhere between 13,000 15,000 subscribers. WeRoam is also considered part of PLDT’s broadband service. Don’t have the numbers from Globe and Eastern Telecoms but PLDT claims 70% share of the combined broadband market in the Philippines.
Fro copies of PLDT’s public records, download the Annual Reports from their Investor Relations webpage here.
Disclosure: Smart Bro is an advertiser of this blog.
ang hina ng smart. marami subscriber ang di satified sa service nila. wak kau pabiktima
The problem with Smart is that their customer service representatives are NOT Smart. Do they call themselves technical support representatives??? Most of us in this forum even know more things than them.
Most of their representatives are useless. After a month of slow 3G/HSDPA connection, I was able to fix the configuration myself!!!!
By the way, the Smart Bro USB Modem is way better than the Canopy Subscription. I’m wondering why the Canopy Subscription cannot do 2mbps…
any help how to email thier lousy company,i been trying to find thier contact email add..if i was on PI they cant do this to me,they will be in trouble,gonna publish it online and tell thier loads of shit
i hate this smartbro i been paid my relocation for 1450 on my new place,but until now i havent go connection ,i been trying to call them but unfortunately its fortune to call them cause i was here in hte Uk ,i been dying to chat to my kids,but still no luck,tough so im gonna mmake some comment on thier awful company
I don’t believe for the service of SMART! They kept on fooling our fellow Filipino to rob the transaction and the service is just a bullshit! Many Filipinos are complaining about those very stupid services by SMART. SMART employees are kept on focusing on sales and not on services. They don’t care about the concern of SMART subscribers. I wanna piss up, SMART employees, you’re just a fucking liar! Mr. Napoleon Nazareno, you’re the ignorant for the Filipinos!
what is useful, SmartBro or Globe broadband?
384,000 subscribers? i bet 99% are the unhappy ones.
this kind of reports are misleading and should be stopped. there should be a breakdown on how many are satisfied and dissatisfied subscribers.
,,,uhmm.
pwede pu b ung 4ever connected tas isang byaran nln?
kung gnun..mgkno?
SHIT,,,, Pagkabit palang 20-40kbps, sabit ng technician na nagkabit yon lancard daw. noon nakakuha ako ng isa pa computer ganoon parin( tanga technicain).. tawag ako ng tawag sa hotline(*1888) lagi sabi 22-48hrs day.. umabot na sa isang buwan doon lang nila naayos….nakakakuha na ng 80-350kbps, pagkraan ng 2 week balik nnamn sa 4-40kbps, at nawawala pa connection….
sevice 2/10
connection 2/10
recommendation:
PLDT, OR any Cable modem, Globe(ok pa namn sa ngayon)
Good info and timing on my coming vacation this summer (U.S) in the Philippines. I called my brother and asked what is the best broadband co. that I can use during my travel and he told me of this Smart Bro. Googling on it and figured out I can saved more Php or $$$ using it. Is it true that I need to pay the unit for Php 4.5K and Php 10.00 for every 30 mins? Please confirm. I’ll be working in Manila for 1 week and a half. If anyone can direct me to a seller/distributor, email me details @ ****@****.*** and leave your # so I can reach you on June 8. I’ll be using the service from June 10-July 3.
Thanks for this great post, Abe.
my i’ve been a smart broadband subscriber since it was released as smart wifi.. fortunately, all my problems were gone when they changed the name to smart bro..
blozoom,
you think that eee pc is free? Nope. Compare the connection speed with the price of other connection speeds. Kasama na yan sa presyo.
^yeah man, gabi lang meron connection. . finally our condo-bldg opened up for globelines entry. at least @ P1500 may landline na, asus eepc pa and broadband. globe is FAAAAAAAAAAAAR from perfect, but im 100% sure, it can be as bad as my smartbro.
good for you blozoom, i still have 2 months left in my lock-in. it gets worse when its raining, it wasnt like this for the first 6 months
they are the largest and the awfulest. 3 days to go smartbro and out.
I hope they maintain the quality of their service with this huge increase of subscribers per year/quarter.
Ahh, that’s the amount of new subscribers for that quarter.
What’s that short bar beside the tall bar?
OFFER: Anyone who wants to get rid of his pre-existing Globe Innove Internet account, I can take it off your hands. Just email me on my link above or here (arv_brotarlo_05 at yahoo .com).
You will have to transfer it to my new address. I’ll even give you an Ibiza Rhapsody:
http://www.amazon.com/ibiza-Rhapsody-H1A030BK-Wi-Fi-Player/dp/B000XRQ2Q6
for your trouble. If it’s a 2MB with landline, I’ll appreciate it. Pwede rin 3MB.
Globe is very tentative about approving a new application for me. Your account should be problem free though.
hmmmm… is this good or bad???