The Contact Center Association of the Philippines (CCAP) has officially changed its name to the Customer Xperience Association of the Philippines (CXAP), marking a shift as the industry continues to adopt artificial intelligence and newer customer service technologies. Read more in our articles including "Philippine call center group changes name as AI use grows" and "Apple Watch gets dedicated Siri App in watchOS 27 beta 3".
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Apr 15, 2026The Contact Center Association of the Philippines (CCAP) has officially changed its name to the Customer Xperience Association of the Philippines (CXAP), marking a shift as the industry continues to adopt artificial intelligence and newer customer service technologies.
Our coverage of Philippine call center industry includes: "Philippine call center group changes name as AI use grows"; "Apple Watch gets dedicated Siri App in watchOS 27 beta 3"; "Bots Now Outpace Humans Online, Cloudflare CEO Says". Each article provides unique insights and information.
Our article "Philippine call center group changes name as AI use grows" published on May 29, 2026 covers the latest information about Philippine call center industry. Check it out for the most current details.