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东南亚海底电缆被切断;网速随之变慢

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最近是否感觉网速变慢了?您并非个例:受近期该地区台风影响,多条海底电缆被切断,导致该国大多数互联网服务提供商(ISP)的连接速度下降。

来自多个东南亚新闻来源的报道指出,该地区的亚美网关(AAG)、TGA-内亚(TGA-IA)和SEA-ME-WE3(SMW3)海底电缆在过去几周内均遭受了损坏。其中,AAG在距离其香港站66公里(41英里)和85公里处两处发生断裂;与此同时,专家发现TGA-IA电缆的受损点位于距该岛约54公里处。

因此,所有本地互联网服务提供商(ISP)乃至东南亚其他服务供应商均因光缆断裂而遭遇网速放缓。主要服务于黎刹地区的本地互联网服务提供商Cheetah Mobile已向其用户发布此消息,该消息被一位红友在 r/Philippines 上截图分享。

致所有猎豹宽带(Cheetah Broadband)用户:

由于近期台风袭击香港,特此通知:我司国际网关的海底光纤光缆链路已受损。网络速度放缓不仅影响我们,菲律宾所有互联网服务提供商(ISP)均受此影响,直至光纤断裂问题得到解决前,网速无法改善。目前已检测到多处故障点,所有供应商均已启动修复程序。预计修复时间取决于海底电缆船的可用性及天气状况。截至目前,我们的供应商尚未给出确切的修复完成时限,正全力以赴解决问题。

Converge 一直在向订阅者通报海底电缆中断的最新进展:

更新:就在我们发布这篇报道后不久,PLDT也发布了关于该事件的声明:


Globe Telecom 也就该事件发布了声明:

Globe Telecom 高度重视其互联网路由责任,多年来已投入大量资本建设多种海底电缆系统(包括最近的 SEA-US 系统),以确保网络多样性。Globe 已成功将其通过受影响电缆系统的流量重定向至其他海底电缆容量路径。因此,多次海底电缆中断并未对其企业客户以及移动和宽带用户造成不利影响。

我们的技术团队正在密切监控网络,确保语音、短信和数据服务正常运行。

- Yoly Crisanto,Globe Telecom 企业传播高级副总裁

据专家称,电缆修复工作可能持续至10月中旬。AAG是东南亚主要海底光缆之一,通过关岛和夏威夷,以2万公里长的海底电缆连接该地区与美国本土,菲律宾电信公司(PLDT)亦对此进行了投资。为缓解当前状况,多个站点已将IP路由转移至其他服务器。

附言: 对于询问此事的读者,以下是解决因该问题导致网速缓慢的一种方法。

来源:VN Express,ZDNET

Frequently Asked Questions

What undersea cables were damaged in the region?
The Asia-American Gateway, TGA-Intra Asia, and SEA-ME-WE3 cables were damaged.
Where did the Asia-American Gateway cable get ruptured?
The Asia-American Gateway cable was ruptured in two locations, 66 kilometers and 85 kilometers from its Hong Kong station.
How are local ISPs affected by the cable damage?
Local ISPs have experienced slowdowns due to the ruptures.
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Written by
Carl Lamiel

Carl Lamiel

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31 Comments

GE
Gene Virtudes · 9 years ago

Ang SOLUTION NG PLDT: -I-upgrade NATIN yung ATING unit. Itong unit na ginagamit ko since 2006, nagging SOOOOOOBRANG BAGAL na. Gusto ko na ngang bumili na lang nung isinasalpak na lang sa pc . YUN PALA, ang dahilan at hindi ang unit ko kundi yung SERVER. Buti na lang ‘di ako NAGPA-GOYO.

Reply
NA
namolul · 9 years ago

may mablis nmng internet sa pinas! need mo lng magbayad tlga.. d pwde magng choosy pag wlang pambayad!

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BL
bluesky · 9 years ago

weee siguro taga pldt ka… fiber na nga gamit namin, subrang slow pa rin… pangalawa tayo na bansa sa pinaka mahina ang internet connection, ano kaya ang dahilan. siguro corrupt din ang namumuno pati sa internet provider sa pinas.

ST
Stephen Pascua · 9 years ago

Update:
Globe Telecom also post a statement regarding the recent situation:
“PUBLIC ADVISORY

Globe takes its internet routing responsibilities seriously, and over the years have invested significant amounts of capital in a variety of subsea cable systems, including the recent SEA-US system, to ensure diversity. Globe has successfully rerouted its data traffic that goes through the affected cable systems, to its other subsea cable capacity routes. In so doing, the multiple subsea cuts had no adverse impact to our enterprise clients and mobile and broadband customers. Our technical teams are closely monitoring the network to ensure voice, text and data services are operating at normal levels.”

Source:
https://facebook.com/story.php?story_fbid=10155279370639748&id=30433734747

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AN
Antybyrus · 9 years ago

hindi napagtataka kung bumagagl kasi dati pa magagal na eh,,, mas mgtataka tyo kung bumislis bigla.

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SA
Sam · 9 years ago

It is time time to shift the internet connection through QUANTUM LASER via Satelite..

Reply
JU
Jude · 9 years ago

huh? bumagal ba? Dati ng mabagal internet natin kaya hindi ko napansing mas mabagal ngayon. hehehe…

Reply
GE
Get_RECCT · 9 years ago

Nakakapagtaka sa PLDT ay bakit hindi nila inupgrade yung “backup links” nila. I mean overloaded na yung link nila sa Singapore due to facebook getting rerouted to SG. Pati nga twitter na nasa Japan yung servers, affected e. Nung tiningnan ko yung PeeringDB entry ng PLDT, Wow 10Gbps lang link sa JPNAP at sa SGIX.. Kaya naman pala congested.

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BR
Brian · 9 years ago

@Get_RECCT

A better solution would be for Facebook and Twitter to have their servers connected via a local exchange point in the Philippines. PHOpenIX would be an example of that. That way, ISPs in the Philippines won’t have to worry about congestion whenever a submarine cable breaks. Unfortunately for this to happen, Philippines needs to up their game when it comes to infrastructure.

Remember, accessing local servers will always be faster than accessing oversea servers. It’s not about language, which PLDT used to claim about their reluctance about peering. If you look at the Japan Internet Exchange and Singapore Internet Exchange, you can see how a some clients have 100G of bandwidth to the exchange. Plenty of available bandwidth for them. Less reliant on submarine cables, the cheaper it can be to operate and faster bandwidth.

GE
Get_RECCT · 9 years ago

@Brian, I dont belive Facebook and Twitter has edge cache on Philippines.
PLDT’s a painful bullshit to use on P2P multiplayer because their routing sucks. Heck even globe made it right. So the result is like my PLDT FIBR with 5ms ping lost on Globe’s 30ms LTE, due to globe routing asian destinations properly and PLDT routing it to US somehow, or the target network does NOT KNOW about PLDT IP blocks on nearest IX , because they do not announce it properly. Heck tracerouting to p—hub.com shows a proper route to Europe, via Singapore, but a server side traceroute shows that the traffic is returned to USA.

OC
ocommon · 9 years ago

Pero kahit naman walang problema ang undersea cables, mabagal pa rin internet natin dito sa pinas hehe..

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EL
el gato · 9 years ago

tama ka ‘pre. ano kaya rason ng mga telco bakit mabagal ang internet speed bago maputol yung mga undersea cables?

NA
namolul · 9 years ago

may mablis nmng internet sa pinas! need mo lng magbayad tlga.. d pwde magng choosy pag wlang pambayad!

ST
Stephen Pascua · 9 years ago

Update:
Converge also post a statement regarding the recent situation:

“Update as of September 1, 2017, 9 AM:

Dear Customers,

Our international backbone providers are still finalizing the estimated time to repair the submarine cable cuts. It usually takes 4-6 weeks to fix issues of such nature. Restoration is still dependent on weather conditions, availability of cable ships and permits.

Consistent to our brand promise of providing you a better experience, we have activated several international links to mitigate latency and congestion problems. This is just a temporary solution to lessen the outage’s impact to our customers. Thank you for bearing with us.

Should you have other concerns, please do not hesitate to send us a private message.

Converge ICT Solutions Inc.”

Source:
https://facebook.com/story.php?story_fbid=1788245224536445&id=529552250405755

Reply
CA
Carl Lamiel · 9 years ago

Thanks! This has been added to the story.

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