The mobile SIM card comes with a PUK (Personal Unblocking Key) code or PIN (personal identification number). The main purpose of these codes is to provide a security.
These codes are normally used to prevent your SIM card from unauthorized use, theft or loss. The PUK is enclosed in a machine-generated security paper. Make sure to take care in storing this paper as it will be your only copy.
Is the PUK code related to the phone brand or model?
The PUK code has nothing to do with your mobile phone’s brand (i.e. Nokia, Motorola, Samsung, Nextel, Sony-Ericsson, LG) or model. The PUK is only tied to the SIM card.
What happens if I lost or forgot my PUK code?
If you are a postpaid user (Globe, Smart, Sun Cellular, Verizon, T-Mobile, Orange or AT&T), your cell provider may be able to provide you with your PUK code. Just call them up, authenticate your identity by answering some questions and they will give you the PUK for your SIM card. This is easy because the telco can verify you as the owner of the SIM card or the mobile number.
If you are a prepaid card user, then it is assumed that only you have the copy of the PUK when you purchased the SIM. Since most prepaid SIM cards do not require registration, there is no way the telco can verify your identity and ownership of the SIM card.
Is there a software I can use to unlock?
There has been no known software you cna use to unlock a PUK. You may go and visit cell shops in VirraMall, Greenhills to ask around but we’ve not seen or heard of any service doing this.
What should I do?
The best you can do is write an affidavit of loss for the PUK codes and send a request to your provider. Bring the two documents to their business center for processing.
How to unblock PUK on SIM for Smart subscribers?
You need your PUK (Pin Unblocking Key) when you accidentally got your PIN1 or PIN2 blocked or forgot your PIN codes. PUK enables you to unlock your PIN-blocked cellphones and thus, enjoy using Smart services again.
If your PIN code is blocked, just enter your SIMs PUK code to unblock it. The PUK code can be found in the PIN slip that came with your SIM pack.
For lost PIN slip, you can:
1. Go to Web Connect at www.smart.com.ph/buddy/connect (for Buddy) or www.smart.com.ph/talkntext/connect (for Talk N Text).
2. Login to Web Connect using your Smart cellphone number and password. If you are not a member yet, select: REGISTER and sign up using your Smart cellphone number.
3. Select PUK Release to unblock your SIM.

































March 11th, 2010 at 9:50 am
halu hi.. pls help me… and how.. i called up my customer provider but the subscriber dinied it// vonly can help me is my card sim huhuhuhuuh but i lost it… plssss im begging any1 help me up this.. i nid my puk #.
March 9th, 2010 at 11:45 pm
hi pls tell me how to know my PUK code plss email me
March 8th, 2010 at 3:23 am
please help me to get my PUK code coz i need it i have all my important contacts in that number my number is 00393271543235 thank you very much. .you can email me QUEREEPODER@HOTMAIL.COM
March 5th, 2010 at 11:12 pm
Please help me i have one left chance to unlock the SIM card here’s my number 09155742333. please help me
March 4th, 2010 at 11:29 am
hi, can anyone help me, my pincode is blocked and i lost my puk code. very important numbers in the sim. my number is 09179789306. i am on roaming so i need it asap. please anyone?
darlamaria@gmail.com
March 2nd, 2010 at 1:43 pm
Listen everyone!
All you have to do is call your service provider and ask a customer care agent for a PUK code. There will be some questions asked for identification, then they will give you a code. Bye
March 2nd, 2010 at 4:51 am
Please help me > i forgot my PUK code for my sim…
i buy SIS is long time ago, iu thing 6th.
my no. is 0128740928. plsss i beg you…guys ….
i need u help >>>
can u email me how to get my PUK code, i can dont open my HP now, my hp model = LG KP500..
plsss i beg you…guys ….
March 2nd, 2010 at 12:44 am
sir…
i lost my PUK..huhuuh
can you help me??plzz?? im begging..important reasons..huhuh
pls email me..dpadua_1989@yahoo.com
February 27th, 2010 at 5:03 am
Pls i forget my puk code and my number is 08033114087
February 21st, 2010 at 7:29 pm
please help me to unblock my sim card.i have very important contacts on it
February 19th, 2010 at 6:38 am
please help me to find my PUK code, i really need it, my Sim card is a retailer Sim, i do have a lots of load… please help me… thank u so much..i am hoping that you grant my request
February 15th, 2010 at 10:24 pm
help me please ….
hirs my # .. 09082124606 , i lost my puk#
im begging! i need my number. so important.
email me Lyan_byrne17@yahoo.com
tnx.
February 15th, 2010 at 10:20 pm
help me please …
February 14th, 2010 at 8:02 pm
la na ba talagang solusyon to,,
if na blocked sim mo,,
February 13th, 2010 at 3:35 pm
tolong kasih tau kode puk sya
ini nomor telepon saya 087828598330
February 10th, 2010 at 9:50 am
im waitng if theres sum1 2 help ne uP!! u give me lifEE thanXXX my email is kitty_mai18@yahoo.com
February 10th, 2010 at 9:46 am
hi sir i badly need my puk # .. my no. is 09225528247..
i need my sim back .theres some1 that i want it back for my life.. pls help me !!! i really love him the only way i can contact him is that the sim.. plsss im begging..
February 9th, 2010 at 4:49 pm
help me,, my phone number is 09195195355,, i need the puk code,, pls help me,, email me at rokkuman.joe@gmail.com
February 7th, 2010 at 10:13 pm
Hi!can you help me get my PUK code for my globe sim card
my no. is 09159047491
my email add is mrsagudelo@yahoo.com
thanks
hope you could help me!!!
February 7th, 2010 at 5:09 pm
Hello i’m Ellie and i have an LG cookie kp500. It says i need a PUK code. I really need help with this i have some really important phone calls to make. HELP ME PLEASE.
February 3rd, 2010 at 9:00 am
I tried unlocking my PIN but was usuccessful now i’m locked out of my phone. i am a net10 user so if you can send my puk to Izaiahbutler64@yahoo.com And my number is 15803644208
if there are Probs email me…
January 31st, 2010 at 12:21 pm
Sir, now i have a problem.I lost my case. So i cant know my PUK. Could you plz try for me.My number is 09279096765. There are a lot of important contact numbers.I really need ur help. please. now i am using 09063409713.My name is benjamin. i am not filipino.i am a foreigner.My mail is banjamin.mang@gmail.com
January 27th, 2010 at 9:21 pm
For lost PIN slip, you can:
1. Go to Web Connect at http://www.smart.com.ph/buddy/connect (for Buddy) or http://www.smart.com.ph/talkntext/connect (for Talk N Text).
2. Login to Web Connect using your Smart cellphone number and password. If you are not a member yet, select: REGISTER and sign up using your Smart cellphone number.
3. Select PUK Release to unblock your SIM.
*How could u get the verification if u cant open ur cellphone. U cant release the puk.
Help me please i need my sim card badly. My # is 09214847085.
January 25th, 2010 at 1:03 pm
Sir..plz help me to get my PUK..
i lost the case already’i just need to open my sim bcuz of thiers a lot of important numbers and folders in my sim..
my # is 09166293993..
email add is borge_0179@yahoo.com…
need it very badly to open my sim card..
hope u send me my PUK.
January 25th, 2010 at 11:14 am
sorry the email is xxasainxx@live.com
January 25th, 2010 at 11:11 am
hii, same thing happens to me i tried to change my pin and i failed 3 times, i lost my puk #
can u plz send it to my email, i have some very important cantacts in it my phone # is
2517673307 my phone model is Lg GD 900 crystal clear
January 23rd, 2010 at 11:41 pm
help me plsssssssssssss. i lost my puk. 09068758644
January 23rd, 2010 at 11:38 pm
anybody ? help me pls… i lost my puk 09068758544. i really need it.
January 23rd, 2010 at 11:32 pm
pls help me, i lost my PUK. i reaaly need it. all my important contacts are inside….. 09066758644
January 23rd, 2010 at 5:00 pm
Hi, please help me I lost my puk code for a 3 sim and could you please send me it on my email here is the number for the sim 07575499020 and my email is benyamin786@hotmail.co.uk. Thnaks.
January 22nd, 2010 at 10:03 am
hi my sim card was blocked and i dont have the PUK code anymore. Can you please send me the PUK of this number 09295346781; you can email it to apaytinapay0224@yahoo.com. Thank you.
January 21st, 2010 at 5:48 am
can you help me unlock my sim card. please! i really need it. email it to me please . #09155746005
January 19th, 2010 at 3:36 pm
hi, good day! can u help me unblocked my sim. this is my number 09064195310.. can u send the puk to my email: ishia_c5@ymail.com… tnx in advance
January 19th, 2010 at 3:33 pm
hi, good day,
January 14th, 2010 at 4:43 pm
Can you please send me my PUK
this is my number 09179518244
globe prepaid user
email me at ruffy_umayam@yahoo.com.ph
thanks
January 14th, 2010 at 4:41 pm
Can you please send me my PUK
this is my number 09179518244
globe prepaid user
thanks
January 14th, 2010 at 10:41 am
Email me at chandlerolsen@rocketmail.com i need the PUK number as soon as possible thanks.
January 14th, 2010 at 10:36 am
i forgot my (PUK) number my # is 18013199442
January 13th, 2010 at 1:41 pm
i need puk number for a pre-paid tracfone a samsung
January 13th, 2010 at 10:04 am
please send me my puk code. my #09202675203 send it in my e-mail at Will_p93@yahoo.com
January 13th, 2010 at 9:55 am
please send me my PUK code in this e-mail Will_p93@yahoo.com
January 13th, 2010 at 7:04 am
Good day Sir/Madam! kindly help me to unlock my globe sim card,i got mistake 3 times in my pin and i couldn’t found the PUK code. Can you help me? pls send me the PUK code,this is my number 09064038756 pls send it to my email mandydeleon@gmail.com i highly appreciate and wait for the response thanks much. God Bless!
January 9th, 2010 at 11:46 pm
i need puk code for lg 300
January 8th, 2010 at 1:21 am
can u help me get the puk code of my sim?
i really need it bcoz all the important contacts are there
my phone no. is 09263246358
plz reply., thank you so much!
January 7th, 2010 at 9:28 pm
ciao volio il pin e puk di kuesto numero 3296153235 se potete mandarmi ora sul mio mail perche ho bisonio subito grazie
January 7th, 2010 at 2:35 pm
,jus text me my number 09067915886 ill be waiting my puk cod thanks a.s.a.
January 7th, 2010 at 2:26 pm
txt me my code puk ir my number 09067915886 send poh thanks important lang
January 7th, 2010 at 2:22 pm
pls send my puk code ir my number 09129585299 or comment my friendster cutiekqhel_03@yahoo.com,thanks you so much send my puk cod,important po pls
January 6th, 2010 at 8:18 pm
pls send me my PUK secret # on this #09073247374
January 6th, 2010 at 5:57 pm
plz give me my puk number 09291640396
January 4th, 2010 at 11:51 am
pls give me my PUK code in this # 09073247374
December 30th, 2009 at 2:47 am
Goodevening,i just lost my puk code.pls help me for a solution.tnx 4 compensation.
December 27th, 2009 at 5:32 pm
i need help…please help me…my puk card was lost…this is my #09222820806
December 21st, 2009 at 3:00 pm
Hi,I also lost my puk for LG kp500 and I just bought it yesterday!
So PLEASE mail me ASAP at Vanny-10@hotmail.de
December 20th, 2009 at 2:47 am
I’ve lost blocked my phone. It’s a LG 300. My number is 201-238-6703. I don’t know my serial number.
December 19th, 2009 at 2:38 pm
hiii sorry to bother you!
but please help! i tried to set up my pin number and i had no idea what puk
so i randomly pressed any number….
my IMEI: 352701030830167
series no. : 908IPAT083016
my cell model is: KP500
thank you!! email me at: littlecutepup10@yahoo.com
December 18th, 2009 at 7:15 pm
ahh.. this happened to me too
i was trying to change the pin but i got 3 failed attempts even when i typed the correct things. i suggest people to not give out their numbers here unless you want people spamming you with msgs unless u r sure that someone here can help you recover that PUK number
December 15th, 2009 at 6:11 pm
hi,i have lost mu PUK code…plzz help me.my no.is 9711876262
rply me on manju123.leo@gmail.com plzz ASAP
December 15th, 2009 at 6:07 pm
hi,i have lost my PUK code..please help me to get that.my no.9711876262.send your reply on my email add. manju123.leo@gmail.com A.S.A.P….thanx
December 15th, 2009 at 4:18 pm
dear sir,
may you please send me my puk code beceuse i need my contacts and it is very important please a.s.a.p?
My Imei:355744029247559
My Mob No: 9997379779
December 14th, 2009 at 11:16 am
kindly help me to know my PUK CODE,my number is +639079517657.please reply me at gnihlxylem@yahoo.com..thanks
December 12th, 2009 at 8:23 am
please please help me any good people here my number is 09273797197
December 7th, 2009 at 3:16 pm
sir or mam plz help me to know my puk code of this number 09084131504.tanx mam or sir for you kind. this is my email; nudz cracker@yahoo.com. or just text me on this number 09095525664.
December 6th, 2009 at 6:38 pm
pls help me i lost my puk code this is my number 09216464926
December 1st, 2009 at 10:28 pm
Good day! kindly help me to unlock my sim card,i have mistaken and i couldn’t found the PUK code.can you help me? pls send me the PUK code,this is the number 09155863777 pls send it to my email jovsri.anuber@gmail.com i highly appreciate and wait for the response thanks much
November 27th, 2009 at 8:36 pm
pls help me my number is 09066300582
November 27th, 2009 at 10:13 am
my girlfriend’s sim is locked,on the state that she can
only access the PUK code input. how can we fix that?.
i tried the smart website, but its impossible to
open the inbox because she cant.please help us.
e-mail me at idonotexist17@gmail.com
we will be very thankful.
November 26th, 2009 at 3:43 am
may you please send me my puk code beceuse i need my contacts and it is very important please a.s.a.p?
my imei:011434006271470
my iccid:8901260400045425509
November 23rd, 2009 at 4:47 pm
Hi can you please help me with my phone? I need a PUK code for phone. Phone number 09068968606. Please i need help.
November 21st, 2009 at 12:46 pm
I NEED HELP I HAVE SAMSUNG PHONE MODEL SGH-T729 AND IT WAS A TMOBLE PHONE MY DAUGHTER HAD A BOOST PHONE AND WE WOULD LIKE TO PUT HER SIM CARD FROM HER BOOST IN TO THE TMOBLE. THE PHONE WAS GIVEN TO HER BECAUSE SHE WAS GETTING OUT OF BAD A RELATIONSHIP WHERE HER BOYFRIEND WAS HITTING HER AND SOMEONE TOLD ME THERE WAS A WAY TO DO THIS PLEASE HELP
November 19th, 2009 at 8:27 pm
please help me to know my PUK code coz i need it i have all my important contacts in that number my cell number is 09053020610 and icd is 3070411911206114. thank you very much. .you can email me at rxnbgsc@gmail.com
November 18th, 2009 at 4:57 am
Hi!please help me! my telephone number is +34635129341 … I lost my puk..please help me ASAP..
Tnx. pls email me at alex.salis@tiscali.it