MVP acknowledges Globe lead over PLDT

Q: Key Point 1: The chairman and CEO of PLDT admitted that the company...

The chairman and CEO of PLDT admitted that the company is losing in terms of market share.

Daniel Morial January 14, 2017 · 1 min read

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The chairman and CEO of PLDT admitted that the company is losing in terms of market share.

Manuel V. Pangilinan, or more famously known as MVP, acknowledges the lead of main rival, Globe Telecom. In his defense, MVP said that they have cleaned up inactive accounts in order to achieve higher quality subscriber base hence the dip in number for 2016

Also, the chairman wants to focus on total telco revenue in which PLDT still has the biggest number of P118.9 billion in the January to September period in 2016, while Globe reported P89 billion.

In a report published by Mobile World Live, Globe has finished 2016 with 66.6 million subscribers, surpassing Smart’s 62.1 million. From 32% market share in 2012, Globe now has 52% market share according to GSMA Intelligence.

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Daniel Morial

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This article was contributed by Daniel Morial, a film school graduate and technology enthusiast. He's the geeky encyclopedia and salesman among his friends for anything tech.

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12 Comments

Drew · 9 years ago

Yeah!bring unlimited cheper deals!you’ll have more subscribers that way!

Anonymous · 9 years ago

PLDT DSL, although it is a 24×7 service, there is a limit on the days and time that onsite or backend support work is available. Seems like it is just a M to F – 8 to 5 service. Albeit the 24×7 call center is easily accessible recently as compared to before. Don’t expect the repair service to be provided during Sat and Sun, based on my very recent experience.

Seems to be a downhill customer service experience from here onward.

JJ · 9 years ago

You also need to focus on your customer service and technical support, they are just there to answer phone calls but no authority and cannot even help the subscribers, simple customer requests that can be done over the phone is unable to process.