#account fees

If you haven't used your Coins.ph account in 12 months, you will be charged a 15-peso inactivity fee on the last day of each subsequent month until your balance reaches zero. In its Help Center article, Coins further elaborated that the standard or pro Coins account with no monetary transactions within the last 12 months will be considered inactive accounts. Crypto won’t be affected as the inactivity fee only applies to Peso accounts. This policy has been in effect since January 30 of this year, but it is quite common for e-wallets to impose such maintenance fees. In fact, GCash has higher inactivity/dormancy fees than Coins does. GCash has a similar policy of applying dormancy fee to accounts with even shorter period. Maya currently waives such fees "until further notice". Although dormancy fees are mentioned on their support page, Maya appears to be the most lenient. Read more in our articles including "ICYMI: Coins.ph charges Php15 fee for inactive accounts" and "Pasig Mega Market gets Starlink internet for cashless payments".