It’s safe, efficient, and effective,” said Noel Santiago, Chief Digital Officer of the Bank of the Philippine Islands (BPI). We believe digital services will help us achieve that, not just in the new normal, but in the near future as well,” said Santiago. We will continue to provide clients with the excellent customer service we’re known for through digital means but with the same level of satisfaction as if they’re experiencing it physically.” One service that uses the phygital strategy is BizLink, BPI’s internet banking platform for larger business and corporate clients. BPI first reported the outage at 1:13 PM, when customers couldn’t really access its digital banking services. The incident follows another service disruption that affected BPI's digital channels in June. The European Commission has issued preliminary findings that Meta may have violated the Digital Services Act (DSA) over the allegedly addictive design of Facebook and Instagram. The investigation was formally launched in May 2024 and is part of the European Union's broader efforts to ensure that major online platforms comply with the Digital Services Act. Read more in our articles including "How digital financial solutions help businesses grow in the “new normal”" and "BPI restores app and online banking services after outage".
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May 26, 2026It’s safe, efficient, and effective,” said Noel Santiago, Chief Digital Officer of the Bank of the Philippine Islands (BPI). We believe digital services will help us achieve that, not just in the new normal, but in the near future as well,” said Santiago.
We will continue to provide clients with the excellent customer service we’re known for through digital means but with the same level of satisfaction as if they’re experiencing it physically.” One service that uses the phygital strategy is BizLink, BPI’s internet banking platform for larger business and corporate clients. BPI first reported the outage at 1:13 PM, when customers couldn’t really access its digital banking services. The incident follows another service disruption that affected BPI's digital channels in June.
Our coverage of bpi digital services includes: "How digital financial solutions help businesses grow in the “new normal”"; "BPI restores app and online banking services after outage"; "EU says Meta's infinite scroll and autoplay may violate Digital Services Act". Each article provides unique insights and information.