According to Labor Undersecretary Benjo Benavidez, BPO employees who refuse to report physically should not be terminated and is not an automatic ground for termination. This is after the government guidelines placed during the pandemic allowed the BPO sector to keep its tax breaks even with 90% of its employees working from home. BPO companies are now requiring their employees to go back physically to work despite pleas from the PEZA and BPO employees. Information technology and business process outsourcing (IT-BPO) firms are reportedly beginning to move away from ecozones administered by the Philippine Economic Zone Authority (PEZA) as they either register with the Board of Investments (BOI) or have their companies listed as normal corporations to help retain their employees working from home. Earlier, the Fiscal Incentives Review Board (FIRB) decided via Resolution 19-21 to allow the hybrid work scheme until March 31, 2022, with work-from-home (WFH) or work-from-anywhere (WFX) available for up to 90 percent of BPO workers. According to him, over a million BPO workers currently contribute to the economy under the hybrid model. But ang thrust talaga natin is to encourage economic activity." Meanwhile, PEZA has called for BPO companies to abide by the FIRB regulations as they continue to campaign for the implementation of an extended hybrid work setup. Read more in our articles including "DOLE: Refusal to work on-site, not grounds for termination" and "BPOs move away from ecozones to keep WFH for workers".
According to Labor Undersecretary Benjo Benavidez, BPO employees who refuse to report physically should not be terminated and is not an automatic ground for termination. This is after the government guidelines placed during the pandemic allowed the BPO sector to keep its tax breaks even with 90% of its employees working from home.
BPO companies are now requiring their employees to go back physically to work despite pleas from the PEZA and BPO employees. Information technology and business process outsourcing (IT-BPO) firms are reportedly beginning to move away from ecozones administered by the Philippine Economic Zone Authority (PEZA) as they either register with the Board of Investments (BOI) or have their companies listed as normal corporations to help retain their employees working from home. Earlier, the Fiscal Incentives Review Board (FIRB) decided via Resolution 19-21 to allow the hybrid work scheme until March 31, 2022, with work-from-home (WFH) or work-from-anywhere (WFX) available for up to 90 percent of BPO workers.
Our coverage of bpo wfh includes: "DOLE: Refusal to work on-site, not grounds for termination"; "BPOs move away from ecozones to keep WFH for workers"; "BPOs willing to lose incentives to retain WFH for workers". Each article provides unique insights and information.