has partnered with Salesforce, the global leader in AI-powered customer relationship management, to build a unified, AI-driven digital storefront aimed at transforming the online experience for its over 50 million prepaid and postpaid subscribers. Salesforce’s AI capabilities will play a key role in enhancing the customer experience by intelligently recommending personalized mobile plans tailored to individual needs. The mobile-first design of the new storefront will deliver consistent, omni-channel experiences whether customers shop on their phones, tablets, or desktops. Read more in our articles including "Smart Teams Up with Salesforce to Launch AI-Driven Unified E-Commerce Platform" and "When Customer Loyalty Means Seamless Rewards: Globe Puts the GDay Experience in Your Hands".
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Jun 21, 2026has partnered with Salesforce, the global leader in AI-powered customer relationship management, to build a unified, AI-driven digital storefront aimed at transforming the online experience for its over 50 million prepaid and postpaid subscribers. Salesforce’s AI capabilities will play a key role in enhancing the customer experience by intelligently recommending personalized mobile plans tailored to individual needs.
The mobile-first design of the new storefront will deliver consistent, omni-channel experiences whether customers shop on their phones, tablets, or desktops.
Our coverage of Customer experience telco includes: "Smart Teams Up with Salesforce to Launch AI-Driven Unified E-Commerce Platform"; "When Customer Loyalty Means Seamless Rewards: Globe Puts the GDay Experience in Your Hands"; "Pasig Mega Market gets Starlink internet for cashless payments". Each article provides unique insights and information.