#GCash App Security

GCash is set to roll out in-app one-time passwords (OTPs) beginning June 22, replacing traditional SMS-based verification codes as part of efforts to strengthen account security and combat online fraud. With the updated approach, OTP codes will be sent via secure push notifications inside the authenticated GCash app. GCash has expanded its in-app help tools and security features to address a growing number of user issues on its platform, including unauthorized transactions, scams, account takeovers, and “wrong send” errors. More tools inside the app Users can rely on in-app guides and the GCash Help Center for common problems such as failed transactions and wrong transfers. Security features in place GCash highlights several built-in security controls, including Account Secure, which limits account access to one device at a time. Suspicious activity can be reported via the in-app Help Center, through help.gcash.com by submitting a ticket, or by calling the 2882 hotline. Read more in our articles including "GCash to replace SMS OTPs with In-App Authentication" and "GCash Adds More In-App Help Tools and Security Features".