LazzieChat, the first eCommerce AI chatbot of its sort in Southeast Asia, is powered by OpenAI ChatGPT on Azure OpenAI Service and was made available by Lazada Group. On the Lazada platform, LazzieChat can react to queries from users regarding their purchases. “Lazada is one of the first Southeast Asian eCommerce companies to integrate ChatGPT in Azure OpenAI Service into our chatbot. We are pleased to provide our users with LazzieChat as part of our continuous investment in technology to build a high-quality digital ecosystem that is set up for long-term growth,” said Lazada Group's Chief Technology Officer, Howard Wang. Fast-moving consumer goods sectors like fashion and cosmetics, which are among the most popular things bought on Lazada, can benefit from LazzieChat. The 24/7 availability of LazzieChat makes it a valuable resource for brands and sellers on the Lazada marketplace. LazzieChat utilizes both Azure OpenAI Service's natural language processing capabilities as well as Lazada's own AI platform and technology. In Singapore, the Philippines, and Indonesia, LazzieChat—named after the lion mascot of Lazada—is accessible in English. To access LazzieChat, slide down from the Lazada app's home screen. Read more in our articles including "Lazada reveals the first eCommerce AI chatbot SE Asia: LazzieChat" and "PH team preps up for international robotics competition".
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Jun 17, 2026LazzieChat, the first eCommerce AI chatbot of its sort in Southeast Asia, is powered by OpenAI ChatGPT on Azure OpenAI Service and was made available by Lazada Group. On the Lazada platform, LazzieChat can react to queries from users regarding their purchases. “Lazada is one of the first Southeast Asian eCommerce companies to integrate ChatGPT in Azure OpenAI Service into our chatbot.
We are pleased to provide our users with LazzieChat as part of our continuous investment in technology to build a high-quality digital ecosystem that is set up for long-term growth,” said Lazada Group's Chief Technology Officer, Howard Wang. Fast-moving consumer goods sectors like fashion and cosmetics, which are among the most popular things bought on Lazada, can benefit from LazzieChat. The 24/7 availability of LazzieChat makes it a valuable resource for brands and sellers on the Lazada marketplace.
Our coverage of lazziechat ai bot includes: "Lazada reveals the first eCommerce AI chatbot SE Asia: LazzieChat"; "PH team preps up for international robotics competition"; "10 Terrifying Robots that Would Give You Nightmares". Each article provides unique insights and information.