Trouble with BDO Credit Card terminals
This was sent in by BPI Express Online to all their customers today. Apparently, there were some problems with Banco de Oro credit card terminals that erroneously reported charges in dollars instead of pesos. So don’t be shocked if you see a $5,000 charge in your bill instead of Php5,000.
Here’s the complete explanation sent in via email:
This is to inform you that your peso transactions that were swiped on BDO credit card terminals from August 16 to 18, 2008 were erroneously transmitted by BDO to our office in US dollar currency. A purchase transaction of P1,000 swiped on a BDO terminal, for example, was posted on your card as a US$1,000 purchase (approximately P45,000). This was an error that affected all MasterCard cards (e.g. BPI, Citibank, HSBC) with transactions that were swiped on BDO terminals on the dates mentioned.
Note that corrections were posted on Aug 20, 2008 based on a reversal file sent by BDO. Additional adjustments were made on Aug 21, 2008 to further correct the difference brought about by foreign exchange rate movements.
I always use Visa so my credit cards weren’t affected. Just an FYI to others who might have used their Mastercards with a BDO terminal lately.