Masalah dengan terminal Kartu Kredit BDO

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Ini dikirim oleh BPI Express Online kepada semua pelanggan mereka hari ini. Ternyata, ada beberapa masalah dengan terminal kartu kredit Banco de Oro yang secara keliru melaporkan biaya dalam dolar alih-alih peso. Jadi jangan terkejut jika Anda melihat biaya $5.000 di tagihan Anda alih-alih Php5.000.

Berikut penjelasan lengkap yang dikirim melalui email:

Ini untuk memberitahukan bahwa transaksi peso Anda yang dipindai pada terminal kartu kredit BDO dari 16 hingga 18 Agustus 2008 secara keliru ditransmisikan oleh BDO ke kantor kami dalam mata uang dolar AS. Sebuah transaksi pembelian sebesar P1.000 yang dipindai pada terminal BDO, misalnya, dicatat pada kartu Anda sebagai pembelian US$1.000 (sekitar P45.000). Ini adalah kesalahan yang memengaruhi semua kartu MasterCard (mis. BPI, Citibank, HSBC) dengan transaksi yang dipindai pada terminal BDO pada tanggal yang disebutkan.

Perlu dicatat bahwa koreksi diposting pada 20 Agustus 2008 berdasarkan berkas pembalikan yang dikirim oleh BDO. Penyesuaian tambahan dilakukan pada 21 Agustus 2008 untuk lebih memperbaiki selisih yang disebabkan oleh pergerakan nilai tukar asing.

Saya selalu menggunakan Visa sehingga kartu kredit saya tidak terpengaruh. Hanya sekadar informasi bagi yang lain yang mungkin baru-baru ini menggunakan Mastercard mereka dengan terminal BDO.

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Written by
Abe Olandres

Abe Olandres

Editor-in-chief

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and is considered by many as the Father of Tech Blogging in the Philippines.

View all posts by Abe Olandres →

35 Comments

JA
jandy · 16 years ago

hmmm…i, too, am into information security :)

the best way still is to educate cardholders on how to protect against scums of the earth.

Reply
BD
BDOsucks · 16 years ago
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SH
shanie · 17 years ago

BDO SUCKS BIG TYM! When I was withdrawing from their atm, the machine went offline and my acct has debited the money. It’s on a regular Friday pay-out and when I called customer service to complain, I have been told that the process would take 5 days! WOW! WTF! I’m supposed to deposit money for an issued check and that f***** bdo got the money! And since I dont have anything to deposit to my checking acct, I will be charged of penalties. I thought BDO’s motto is “WE FIND WAYS”. How come it takes 5 LOOONGG working days for them to get my money back when I’m a cardholder and I used the bank’s atm for withdrawal. They should really focus on this because some of my friends encountered the same and it happens especially on paydays. If their goal is to become the countries’ #1 bank, they should be giving action on small hassles like this.

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FR
fritz · 17 years ago

meron buh online application ang bdo ng cc niila..meron kasi ako atm debit card nila e gusto ko lang mag avail ng credit card nila…ma.approve kaya nila ako?? ang problem ko lang kasi e kakalipat ko lang ng work 3 mos ago kaya nde pa ako regular…

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DR
Dr. Edward · 17 years ago

Beware of BDO credit card.
Ain’t satisfied with their services because of the following reasons:
1.) There were a lot of errors in their billing of statement.
2.) There billing of statement is late thus you have no enough time to prepare for your payment. Basically you are prone to charges for late payment.
3.) There is no specific date in the “Payment Due Date”.
3.) You can’t contact their telephone numbers using globe telephone.
4.) They have no e-mail address.

I hope the BDO will improve its services in order their customer will be satisfied. Thanks.

Reply
DR
Dr. Edward · 17 years ago

Beware of BDO credit card.
Ain’t satisfied with their services because of the following reasons:
1.) There were a lot of errors in their billing of statement.
2.) There billing of statement is late thus you have no enough time to prepare for your payment. Basically you are prone to charges for late payment.
3.) There is no specific date in the “Payment Due Date”.
3.) You can’t contact their telephone numbers using globe telephone.
4.) They have no e-mail address.

I hope the BDO will improve their services in order their customer will be satisfied.

Reply
DR
Dr. Edward · 17 years ago

Beware of BDO credit card.
Ain’t satisfied with their services because of the following reasons:
1.) There were a lot errors in their billing of statement.
2.) There billing of statement is late thus you have no enough time to prepare for your payment. Basically you are prone to charges for late payment.
3.) There is no specific date in the “Payment Due Date”.
3.) You can’t contact their telephone numbers using globe telephone.
4.) They have no e-mail address.

I hope the BDO will improve their services in order their customer will be satisfied. Thanks.

Reply
TA
tatskie25 · 18 years ago

How much does BDO charges for sending money to other BDO cash card holder???

Reply
JH
jhay · 18 years ago

I better tell my mother about this. Other wise, she’d kill me once she sees this month’s bill.

$1,000 US for Globe Pre-paid cards?! LOLZ

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TI
Tisha · 18 years ago

Definitely there was a problem on the program of either BPI or BDO.

Reply
AB
Abe Olandres Editor-in-chief · 18 years ago

@rhuby – but isn’t it that the POS terminal is the one sending the transmission? You mean there’s something or someone else doing the transmission? And why just MasterCard and not Visa as well?

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RH
rhuby · 18 years ago

mr yuga, fyi lang po, credit card machine is called POS (Point of Sale) terminal, hindi cia nagka bug, nagkaerror sa transmission ng bdo, instead na peso, usd ang currency na natransmit nila, ok lang yun, di ba ang motto ng BDO is “we’ll find ways…” so I assume they’ve already find ways to correct this error… ha ha ha….

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TR
trina · 18 years ago

yeah..i got this email too. Chaka nman un..at least now I know so I won’t be having a heart attack when I see my bill. lol

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AB
Abe Olandres Editor-in-chief · 18 years ago

@gwapito, I think the BDO credit card machine where they swipe it had the bug.

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GW
Gwapito.com · 18 years ago

I’m using a Citibank Mastercard, but i was not billed in dollars when i purchased something on August 16.

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MA
Mark · 18 years ago

I don’t know, maybe the machine has a bug or something., U

Reply
AN
Andre Marcelo-Tanner · 18 years ago

Anyone think BDO sucks?

Reply

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