My.SSS Member Online Registration Guide

UPDATED November 24th, 2021

Social Security System (SSS) members have the option to access the full benefits of online services through My.SSS registration. Having a My.SSS account enables members to use the My.SSS or SSS Member Portal so they can conveniently access their social security records online anytime. So for you to know more about it, here are the things that you need to know about My.SSS and the services it offers.

What is My.SSS?

My.SSS is an online service portal of the enhanced SSS Website that enables SSS members and regular employers/household employers access to their social security records, to perform transactions online, and to download forms.

Who can register to My.SSS?

SSS encourages all members to complete their SSS online registration from the My.SSS Portal. The following are the ones who can register to My.SSS:

• Regular employers
• Employed members who have been reported by an employer for coverage to the SSS and individually-paying members such as self-employed, non-working spouse, overseas Filipino worker (OFW), and other voluntary members, who have at least one (1) month posted contribution
• Household employers
• Household helpers/employees

To access My.SSS, individual members, and regular/household employers must register for their own User ID and password. Do note that creating a My.SSS account and using the SSS online portal are both free of charge.

My.SSS registration

To register to My.SSS, make sure that you are already an SSS member with a valid SSS number and at least one posted SSS contribution. Then, check out the online registration process for individual members below.

Step 1: To register, go to the SSS website at www.sss.gov.ph.

To begin registration, the user may choose any of the following options: Click on “Registration” under the My.SSS tab and select the appropriate type of user, or click on the “Click here” button found under “Not yet registered in My.SSS?”

You will be directed to the Online Member User ID Registration page that shows you eight options. Choose one (1) information as reported to SSS from the list displayed.

• Savings account number / Citibank cash card / UBP Quick Card / UMID – ATM savings account number registered in SSS
• Mobile number registered in SSS
• UMID card
• Employer ID number / Household employer ID number
• Paid payment reference number / SBR No. / Payment receipt transaction number
• Date of the last loan
• Transaction number in your Personal Record/Unified Multi-Purpose ID (UMID) Application (E-1/E-6) (only for online SS Number applicants from December 10, 2020, onward)
• Check number of any SSS monthly pension

Step 2: Read the reminders, certify that you have read and understood, and then register.

Step 3: Fill out the required information in the SSS online form.

Supply the required information in the Online Member User ID Registration. Once done, double-check all information and click the “Submit” button. A short message will appear to confirm the successful submission of your enrollment for SSS online registration, then click “Ok.”

Step 4: Wait for the email from SSS regarding the outcome of the registration.

No SS number yet?

If you don’t have an SS number yet, you may register through the SSS online facility. According to SSS, applying for an SS number and creating a My.SSS account is now easier. Check out how to apply for an SS Number below.

(Note that this process only applies to individuals applying for an SS Number FOR THE FIRST TIME. Creating a My.SSS account can now be done immediately after getting an SS Number.)

1. Go to the SSS website at www.sss.gov.ph, then click the bottom panel “No SS Number Yet? SS Number Online Application Apply Now!”
2. Click “here” to proceed.
3. Read the step-by-step guide, then click “Start.”
4. Encode all the required fields in Phase 1 of the Registration process. Tick the box beside “I’m not a robot,” then click the small box below it to certify that the encoded information is true and correct. Click “Submit.”
5. The applicant will receive an email containing the link directing to Phase 2 of the Registration process. Note that the applicant has five (5) days to complete the application before the link expires, upon which the applicant has to start the process anew.
6. Accomplish Phase 2 of the registration process by encoding all additional required fields. Make sure to type in the correct address and contact information, as well as your preferred User ID for you My.SSS account and UMID AT details (optional). Review all details thoroughly, then click “Proceed.”
7. The applicant shall be asked to choose and upload one supporting document for the tagging of SS Number to “APPLICATION THRY THE WEB – WITH SUBMITTED DOCUMENT(S).
8. Select one type of supporting document to be uploaded, then browse and upload the file requested. Once uploaded, click “Submit.” Attach readable colored images or PDF with a maximum file size of 2MB only.
9. If the applicant chooses to proceed with the registration without submitting any documentary requirement, a notification box will appear informing the member that the submission of documents may be made through the My.SSS account (Online Member Data Change Request – Simple Correction), which shall be created after securing an SS Number. Click “Yes,” then “Submit.”
10. The application may now print or download the E-1/E-6, Transaction Number Slip, and SS Number Slip.
11. The applicant will then receive two (2) emails: one confirming the SS Number Online Application and another containing the password set up of the member’s My.SSS account, which the member needs to activate. Account activation must be done within five (5) days, or else the link will expire, and the applicant will need to undergo the regular My.SSS registration through the Member Portal on the SSS website.
12. After clicking the link, the member shall encode the last six (6) digits of their CRN/SS Number. Click “Submit.”
13. The member shall encode the preferred password, then confirm the password, then click “Submit.”

The SSS noted that the account would be tagged as “Temporary,” and some services will be unavailable until submitted required documents are reviewed and approved by SSS.

My.SSS Services and Benefits

A Member who is registered at My.SSS can access the following services:

• Access the Disbursement Account Enrollment Module (DAEM) (with uploading of supporting document
• Access the Benefit Re-disbursement Module
• Check and print SSS records such as Contributions, Loan Status, Loan Balance, Benefit Claim Status, and Document Requirements.
• Set a brand appointment online
• Update contact information (Mailing address, Foreign address, Telephone number, and Email address)
• Request for Member Data Change (Simple Correction).’
• Request for records:
– Personal Record (E-1)
– Member Data Change Request (E-4)
– Self-Employed Data Record (RS-1)
– Non-working Spouse Record (NW-1)
– Flexi-fund for OFWs
• Submit Maternity Notifications (for voluntary, self-employed, Overseas Filipino Worker (OFW) and Non-Working Spouse (NWS) members only)
• Apply for Unemployment Benefit
• Submit Funeral Claim Application
• Submit application forms for PESO Fund or Flexi-fund enrollment
• Use the Simulated Retirement Benefit Calculator
• Submit applications for loans (Salary Loan, Calamity Loan, Pension Loan)
• Get a Payment Reference Number (PRN) for Contributions and Loans
• Perform Customer Exit Survey

Should you have other concerns, you may seek assistance from the nearest SSS branch or call the SSS Hotline at 920-6446 to 55, available 24 hours from Monday to Friday (except during holidays). You may also email SSS at [email protected] or message them on the Philippine Social Security System Facebook Page.

Source: SSS