While there have been numerous attempts at hacking, phishing, and scams, this very incident with BDO has really scared a lot of people. And even if the alleged hackers were already arrested, consumer trust remains an issue. So, let's put the question out there again -- what will BDO need to do to regain your trust in online banking? Revise BDO's Terms and Conditions that appear to protect the bank more rather than to protect its customers. If someone hacked our system, it is the bank's money that was stolen. The banking section is one of the most trusted sections in our society. As an online banking user, what else do you think BDO needs to do so that they will regain your trust once more? The Bangko Sentral ng Pilipinas (BSP) said it is reviewing the recent service disruption that affected Bank of the Philippine Islands (BPI), as customers experienced problems accessing the bank's digital channels over the past few days. Read more in our articles including "How can BDO regain your trust in Online Banking?" and "Pasig Mega Market gets Starlink internet for cashless payments".
While there have been numerous attempts at hacking, phishing, and scams, this very incident with BDO has really scared a lot of people. And even if the alleged hackers were already arrested, consumer trust remains an issue.
So, let's put the question out there again -- what will BDO need to do to regain your trust in online banking? Revise BDO's Terms and Conditions that appear to protect the bank more rather than to protect its customers. If someone hacked our system, it is the bank's money that was stolen.
Our coverage of bank hack includes: "How can BDO regain your trust in Online Banking?"; "Pasig Mega Market gets Starlink internet for cashless payments"; "BSP warns of accountability after BPI outage". Each article provides unique insights and information.