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The Bangko Sentral ng Pilipinas (BSP) has announced that it is monitoring the surge of complaints of BDO customers regarding unauthorized transactions in their accounts and is in close coordination with the said bank, including UnionBank. BSP Governor Benjamin Diokno tweeted that it is monitoring the surge of complaints posted on social media platforms and are now coordinating with BDO and UnionBank to ensure remedial measures are being undertaken, including reimbursement of affected consumers. Manila Bulletin has received an official statement from BDO, saying that it is already informed about the One-Time-Pin (OTP)-related concerns and wants to assure clients that it is looking into each of the cases and will revert back to those who have been affected. Bloomberg also received an update from UnionBank President Edwin Bautista and said that the bank "will not hesitate to take legal action against individuals who use their accounts to facilitate criminal activities," and that it is also monitoring and collaborating with BDO. We are in close coordination with BDO as well as UBP on this incident to ensure that remedial measures are being undertaken, — Benjamin Diokno (@GovBenDiokno) December 12, 2021 BDO has sent out a notification alert earlier this month to all its banking subscribers that they will start collecting "transfer fees" on BDO to BDO transactions. Read more in our articles including "BSP in coordination with BDO, UnionBank on hacking incident" and "Microsoft extends Windows 10 lifespan for another year... again".