BDO Securities (formerly BDO Nomura) has sent out an urgent email alert to all customers that starting January 30, 2022, it will no longer allow the use of OTP Generator for Desktop and Mobile App. Instead, only the One-Time Password via SMS will be accepted when logging into the online accounts (BDO Securities account). BDO is requesting customers to update their mobile phone numbers registered with the bank so the OTP will be properly sent during the login process. The OTP Generator in the app will still be there but BDO says to disregard it. This recent move by BDO to disable the OTP Generator could be attributed to the recent hacking incident with BDO online customers. It is possible that the suspects identified the flaw in BDO's security system and pointed to the OTP Generator as the weak point, prompting BDO to issue this statement. BDO has just released a statement saying that it has not added any clauses to its terms and conditions due to the recent incident it was in. BDO earlier said that it acknowledged a sophisticated fraud technique that affected several of its clients. Read more in our articles including "BDO Securities to shut down OTP Generator, will only accept SMS" and "BDO posts response to queries on Terms & Conditions".
BDO Securities (formerly BDO Nomura) has sent out an urgent email alert to all customers that starting January 30, 2022, it will no longer allow the use of OTP Generator for Desktop and Mobile App. Instead, only the One-Time Password via SMS will be accepted when logging into the online accounts (BDO Securities account).
BDO is requesting customers to update their mobile phone numbers registered with the bank so the OTP will be properly sent during the login process. The OTP Generator in the app will still be there but BDO says to disregard it. This recent move by BDO to disable the OTP Generator could be attributed to the recent hacking incident with BDO online customers.
Our coverage of bdo security includes: "BDO Securities to shut down OTP Generator, will only accept SMS"; "BDO posts response to queries on Terms & Conditions"; "BDO customers report hacked accounts, money transferred". Each article provides unique insights and information.