#BPI Digital Banking

The Bangko Sentral ng Pilipinas (BSP) said it is reviewing the recent service disruption that affected Bank of the Philippine Islands (BPI), as customers experienced problems accessing the bank's digital channels over the past few days. The outage started on the evening of June 14, when many BPI customers reported being unable to access the bank's mobile app and online banking platform. Thankfully, BPI makes it easier to go digital right from the comfort of your own home. The Bank of the Philippine Islands (BPI) has restored access to its mobile app and online banking platform following a service disruption on July 15. BPI first reported the outage at 1:13 PM, when customers couldn’t really access its digital banking services. During that downtime, the bank told users to keep transacting via VYBE, BPI debit or credit cards, plus use ATMs, Cash Accept Machines (CAMs), or just go to a branch for urgent banking needs. The incident follows another service disruption that affected BPI's digital channels in June. Starting February 1, 2026, the digital bank permanently disabled deposits via linked bank accounts “in accordance with PPMI and BSP regulations,” effectively killing a feature that allowed direct, in‑app cash‑ins from local banks such as BPI. Read more in our articles including "BSP warns of accountability after BPI outage" and "BPI InstaPay transfer fee down to ₱10".