Senators Ruben Gallego and Jim Justice have introduced the Keep Call Centers in America Act of 2025, a bill designed to curb the offshoring of call center jobs and safeguard U.S. According to the Bureau of Labor Statistics, call centers employ around 3 million Americans, yet projections show a potential loss of 150,000 jobs by 2033 due to outsourcing and automation. The measure also mandates transparency, with call workers disclosing if AI or offshore centers handle inquiries. Read more in our articles including "Job Search" and "Philippine call center group changes name as AI use grows".
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Jun 21, 2026Senators Ruben Gallego and Jim Justice have introduced the Keep Call Centers in America Act of 2025, a bill designed to curb the offshoring of call center jobs and safeguard U.S. According to the Bureau of Labor Statistics, call centers employ around 3 million Americans, yet projections show a potential loss of 150,000 jobs by 2033 due to outsourcing and automation.
The measure also mandates transparency, with call workers disclosing if AI or offshore centers handle inquiries.
Our coverage of call center job includes: "Job Search"; "Philippine call center group changes name as AI use grows"; "Senate Bill aims to recall Call Centers back to US". Each article provides unique insights and information.