Philippine Call Centers under scrutiny from AT&T data breach
House Bill 1180: The Good, the Bad and the Ugly
On the latter part of my report, I mentioned that although the provisions under the House Bill 1180 are aimed at improving the work…
Obama and the Call Center Industry
Since the election of Barack Obama as the next President of the United States, much talk has been going around about his policies and…
Growth in Philippine Call Centers jacked up by global crisis?
Turns out the credit crisis and the recession in the United States had some unwittingly beneficial effect in the BPO and call center industry…
Update: Go check out our list of Call Center Job openings here! If you are looking for a job at a Philippine Call Center,…