Prepaid Users Are Covered Unlike many consumer protection policies that primarily benefit postpaid subscribers, the bill explicitly includes prepaid users, ensuring they also receive service credits when disruptions occur. If enacted, the measure will shift refund responsibility from consumers to service providers, making compensation automatic, standardized, and enforceable—rather than complaint-driven. Read more in our articles including "Here’s How Automatic Refunds for Internet Outages Will Work Under the Proposed Law" and "Netflix ads-supported plan coming to the Philippines in 2027".
Internet and telecommunications subscribers in the Philippines may soon receive automatic refunds for prolonged service…
Dec 29, 2025
Netflix has announced that its ads-supported subscription plan will expand to the Philippines starting in…
May 14, 2026
Globe AT HOME is giving eligible customers free internet speed boosts of up to 1Gbps…
May 10, 2026
PLDT has started offering faster home internet with speeds of up to 300 Mbps under…
Apr 27, 2026
Smart Communications has introduced its All-New Postpaid Plans+ with Unli Apps, offering subscribers unlimited access…
Apr 20, 2026
Amazon may launch its satellite internet service, called Project Kuiper (also known as Amazon LEO),…
Apr 15, 2026Prepaid Users Are Covered Unlike many consumer protection policies that primarily benefit postpaid subscribers, the bill explicitly includes prepaid users, ensuring they also receive service credits when disruptions occur. If enacted, the measure will shift refund responsibility from consumers to service providers, making compensation automatic, standardized, and enforceable—rather than complaint-driven.
Our coverage of consumer protection includes: "Here’s How Automatic Refunds for Internet Outages Will Work Under the Proposed Law"; "Netflix ads-supported plan coming to the Philippines in 2027"; "Globe AT HOME offers free upgrades to 1Gbps and Wifi 6 routers to loyal postpaid subscribers". Each article provides unique insights and information.