The Anti-Red Tape Authority (ARTA) and the Department of Information and Communications Technology (DICT) have rolled out the electronic Complaints Management System (eCMS). The eCMS works by automatically routing complaints to the appropriate national agency or local government unit (LGU). Read more in our articles including "ARTA, DICT launch eCMS to streamline government service complaints" and "BPI expands barcode cash deposit service to Robinsons Retail stores".
The Anti-Red Tape Authority (ARTA) and the Department of Information and Communications Technology (DICT) have rolled out the electronic Complaints Management System (eCMS). The eCMS works by automatically routing complaints to the appropriate national agency or local government unit (LGU).
Our coverage of eCMS includes: "ARTA, DICT launch eCMS to streamline government service complaints"; "BPI expands barcode cash deposit service to Robinsons Retail stores"; "Instagram removes end-to-end encryption for DMs". Each article provides unique insights and information.
Our article "ARTA, DICT launch eCMS to streamline government service complaints" published on September 14, 2025 covers the latest information about eCMS. Check it out for the most current details.