#FedEx

FedEx and Microsoft recently announced their next solution to transform commerce, supply chains, and logistics. The companies will bring together FedEx network intelligence with capabilities from Microsoft Dynamics 365 to introduce a cross-platform “logistics as a service” for retailers, merchants, and brands. Together, FedEx and Microsoft use tools like artificial intelligence and machine learning to extrapolate new insights from the 17 million packages that pass through the FedEx network each day, aiming to help brands deliver improved customer experiences. Moreover, the companies announced plans to introduce a unique data integration coupling data insights from FedEx with Dynamics 365 Intelligent Order Management to help brands access new information and capabilities to better fulfill, ship, and service customer orders while easily integrating with their existing e-commerce platforms. “Nearly two years ago we set out on a mission with Microsoft to transform the commerce ecosystem,” said Raj Subramaniam, president and COO of FedEx Corp. “In that time, we’ve made significant progress, leveraging Microsoft Azure technology with our FedEx Surround solution, which provides critical support in enabling advanced monitoring of time-sensitive priority shipments. Read more in our articles including "Microsoft, FedEx partner for new cross-platform logistics solution for e-commerce" and "BPI partners with Robinsons Retail for barcode cash deposits in stores".