#ING closing

ING has announced that it has decided to exit the retail banking market in the Philippines before the end of 2022 but will continue its Wholesale Banking business and global shared services operations in the country. According to ING, the "uncertain global macro situation in the last few years" led the company to decide not to expand activities to other countries. ING assures its customers that their money is safe and is readily accessible during this time. There will be no change to customers' ING accounts but will inform them of any changes that will impact the accounts via the ING app and SMS. ING Philippines debuted in the country in 2019, calling itself the first fully digital retail bank in the Philippines. Rooted in cultural expectations of resilience, mental health struggles are too often misread as weakness, pushing individuals to suffer quietly rather than seek the help they deserve. Deep-seated values like hiya and pakikisama compound the silence, as many fear bringing embarrassment to themselves or their families by admitting they are not okay. In the workplace, the stakes feel even higher: about 75% of Filipinos believe that disclosing mental health concerns compromises their professional opportunities, the highest rate among ASEAN countries, according to the International Labor Organization. Read more in our articles including "ING to exit retail banking market in the Philippines" and "mWell is Closing the Gap for Accessible Mental Health Care for Filipinos".