#loss of service

If you're a Globe prepaid customer and had problems making calls and sending SMS last night, you're not alone, as the telco suffered a power failure at one of their facilities that lead to a temporary loss of service. "Due to power failure at one of our facilities, our Globe Prepaid customers experienced temporary loss of services earlier this evening." the public advisory said. To compensate for the loss of service, the telco will be sending affected prepaid customers "FREE unli calls + 50 texts to Globe/TM and 40MB for surfing, valid for 1 day." The customer will receive the promo within 48 hours. The company added that the initiative is part of its effort to support families by improving access to reliable internet services while helping them stay productive and connected at home. PLDT has started offering faster home internet with speeds of up to 300 Mbps under its PLDT Home Fiber Prepaid service. PLDT said the service remains flexible because it does not require long-term contracts or credit checks. The service requires a one-time installation fee of ₱999, which already includes 30 days of internet at up to 50 Mbps. Amazon may launch its satellite internet service, called Project Kuiper (also known as Amazon LEO), in the Philippines as early as this year, according to Henry Aguda. Read more in our articles including "Globe suffers power failure at one facility, causes loss of service" and "Netflix ads-supported plan coming to the Philippines in 2027".