It doesn't matter what your subscription is, as long as you're getting 1Mbps internet speed, PLDT Home Ultera will consider it as acceptable. While on the phone with a customer service supervisor handling the issues I have with my PLDT Home Ultera internet service, I was informed that their back-end support considers 1Mbps (download or upload) as acceptable regardless of the speed you subscribed to. This contradicts the 30% minimum speed that PLDT stated on their PLDT Home Ultera webpage (or perhaps they're going to change that clause in the website soon). Read more in our articles including "PLDT Home Ultera sets 1Mbps as minimum commitment speed, regardless of your plan" and "How was PLDT Watchpad during the fight?".
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May 6, 2026It doesn't matter what your subscription is, as long as you're getting 1Mbps internet speed, PLDT Home Ultera will consider it as acceptable. While on the phone with a customer service supervisor handling the issues I have with my PLDT Home Ultera internet service, I was informed that their back-end support considers 1Mbps (download or upload) as acceptable regardless of the speed you subscribed to.
This contradicts the 30% minimum speed that PLDT stated on their PLDT Home Ultera webpage (or perhaps they're going to change that clause in the website soon).
Our coverage of pldt ultera review includes: "PLDT Home Ultera sets 1Mbps as minimum commitment speed, regardless of your plan"; "How was PLDT Watchpad during the fight?"; "PLDT Call All extends Wireless Landline". Each article provides unique insights and information.